Genbook vs. Vagaro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Genbook
Score 10.0 out of 10
Small Businesses (1-50 employees)
Genbook is appointment scheduling software from the company of the same name in San Francisco, California.
$25
Per 1 user, Per month
Vagaro
Score 6.7 out of 10
N/A
Vagaro in Dublin, California built their flagship club management platform around the needs of spas and salons, and can help business owners manage their business with online bookings and integrations with channels of importance to small businesses (Facebook, Yelp, etc) as well as back office software (Quickbooks, Xero) commonly used among small businesses.
$25
per month
Pricing
GenbookVagaro
Editions & Modules
Solo (annual)
$25
Per 1 user, Per month
Team (annual)
$49
Per 2-5 users, Per month
Company (annual)
$83
Per 6-12 users, Per month
1 Employee
$25.00
per month
3 Employees
$45.00
per month
6 Employees
$75.00
per month
Offerings
Pricing Offerings
GenbookVagaro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.
More Pricing Information
Community Pulse
GenbookVagaro
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
GenbookVagaro
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Score 9.7 out of 10
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Kajabi
Score 8.2 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 8.7 out of 10

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Enterprises
Zoom
Zoom
Score 8.2 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
GenbookVagaro
Likelihood to Recommend
10.0
(8 ratings)
6.0
(4 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(5 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
GenbookVagaro
Likelihood to Recommend
Genbook
I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.
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Vagaro
We have been working in IT for many years and we can say that the software fulfills what it promises but mostly I would say that it is oriented for businesses that are just starting out and if that is your case, friend, let me tell you that the software will save you many organizational problems.
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Pros
Genbook
  • Manufactured time for my more essential job duties as owner
  • It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
  • Sifts out the not so serious purveyors of massage and keeps those that are.
  • Provides gift certificate purchase in increments or whole amounts. Saves me time.
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Vagaro
  • Online scheduling.
  • Displaying pricing.
  • Full service description.
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Cons
Genbook
  • The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
  • Email to your book of business via Genbook is missing.
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Vagaro
  • Interface is quite clunky, not the most friendly UI
  • Says they attract new customers but it doesn't happen that often unless you have a really cheap offer
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Usability
Genbook
Genbook is an amazing online platform and easy to use and work with on the go.
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Vagaro
No answers on this topic
Support Rating
Genbook
Always friendly and quick to respond.
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Vagaro
No answers on this topic
Implementation Rating
Genbook
amazing work
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Vagaro
No answers on this topic
Alternatives Considered
Genbook
AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.
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Vagaro
Vagro has lot of listing listing from nearby places and one can really walk up to the place using and understanding the map which can be very helpful in terms of getting into the spa or the saloon the best part is the timings and the payment feature that can be seen.
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Return on Investment
Genbook
  • Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
  • People can book at all hours of day or night.
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Vagaro
  • The complexity of canceling an appointment.
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ScreenShots

Genbook Screenshots

Screenshot of Mobile Friendly Scheduling SoftwareScreenshot of New Appointment BookingsScreenshot of BookNow Scheduling WebpageScreenshot of Automated Review Collected after every serviceScreenshot of Secure Online Payments and Payment Information Capture