Genbook vs. Zenoti

Genbook

Zenoti

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Genbook	Score 10.0 out of 10	Small Businesses (1-50 employees)	Genbook is appointment scheduling software from the company of the same name in San Francisco, California.	$25 Per 1 user, Per month
Zenoti	Score 7.7 out of 10	Enterprise companies (1,001+ employees)	Zenoti is a cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti includes scheduling, a POS system, and its centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting and mobile apps. Zenoti Mobile aims to bring simplicity to the complexity of running a spa, including a system for staff and tools also to elevate the customer experience, with built-in marketing…	N/A

Pricing

Genbook

Zenoti

Editions & Modules

Solo (annual): $25
Per 1 user, Per month
Team (annual): $49
Per 2-5 users, Per month
Company (annual): $83
Per 6-12 users, Per month

No answers on this topic

Offerings

Pricing Offerings
Genbook	Zenoti
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

No hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.

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More Pricing Information

Community Pulse
	Genbook	Zenoti
Top Pros	Pro Appointment reminders Pro Set up Pro Credit card	No answers on this topic
Top Cons	Minus Client data Minus End user Minus Payment system	No answers on this topic

Best Alternatives
	Genbook	Zenoti
Small Businesses	vCita Score 9.0 out of 10	Kajabi Score 8.3 out of 10
Medium-sized Companies	Chili Piper Score 8.6 out of 10	No answers on this topic
Enterprises	Zoom Workplace Score 8.1 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Genbook	Zenoti
Likelihood to Recommend	10.0 (8 ratings)	8.2 (2 ratings)
Likelihood to Renew	10.0 (1 ratings)	- (0 ratings)
Usability	10.0 (1 ratings)	7.3 (1 ratings)
Support Rating	9.4 (5 ratings)	- (0 ratings)
Implementation Rating	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Genbook	Zenoti
Likelihood to Recommend	Genbook I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy. Charmin C. Cody Owner/Aesthetician Read full review	Zenoti Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier. Incentivized Verified User Anonymous Read full review
Pros	Genbook Manufactured time for my more essential job duties as owner It requires a credit card for all scheduling. Takes away the whole ask awkwardness. Sifts out the not so serious purveyors of massage and keeps those that are. Provides gift certificate purchase in increments or whole amounts. Saves me time. Incentivized Jon Borges Licensed Massage Practitioner Read full review	Zenoti Appointment Management Marketing Point of Sale Client Communications, SMS messaging Online Booking and Online Gift Certificates Paul Balazs Owner Read full review
Cons	Genbook The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance. Email to your book of business via Genbook is missing. Incentivized Sheila Bowen Owner Read full review	Zenoti A few minor limitations using the calendar to book appointments. Display which therapists are available when customers are booking online. A few minor usability improvements in the point of sale. Paul Balazs Owner Read full review
Usability	Genbook Genbook is an amazing online platform and easy to use and work with on the go. Incentivized SA Sizzly Auer Owner and Provider Read full review	Zenoti Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff Paul Balazs Owner Read full review
Support Rating	Genbook Always friendly and quick to respond. Incentivized Rebecca Taylor Shaw, CCH Founder Read full review	Zenoti No answers on this topic
Implementation Rating	Genbook amazing work Incentivized SA Sizzly Auer Owner and Provider Read full review	Zenoti No answers on this topic
Alternatives Considered	Genbook AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars. Incentivized Jason Moore, L.Ac. Owner - Licensed Acupuncturist Read full review	Zenoti Zenoti offers the richest feature set for our business category. Paul Balazs Owner Read full review
Return on Investment	Genbook Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me. People can book at all hours of day or night. Incentivized Rebecca Taylor Shaw, CCH Founder Read full review	Zenoti Built in marketing features help to boost bookings Built in features to help sell Add-ons. Paul Balazs Owner Read full review
ScreenShots	Genbook Screenshots	Zenoti Screenshots