Likelihood to Recommend Develop a large and complex product, integrated with multiple tourism service providers, reservation systems, and e-commerce sites, with constant needs to adapt to changes and innovation in business and technology, with a small development team that must have a lot of business knowledge
Read full review Teamdesk is perfect for any operational tracking requirements for companies small or large, and any situation where you need to integrate with other systems since it can be set up to do that flexibly via its API and Webhooks. For example, you could track contacts, time and expense, projects and tasks, schedules, web leads, check-ins, order entry, quotes and invoices, support ticketing, and use the more advanced features to integrate with other systems to pull in currency exchange rates, various lists of data from other databases, send faxes, send bulk emails and so on. It does not do offline storage, so it would not be appropriate for a situation that offline work.
Read full review Pros It allows to focus on the solution instead of seeing technical or implementation limitations as it is multiplatform. Development times are shorter due to its easy implementation and on the same platform manage the database, services and front. Being multiplatform allows us to implement the solution in different technologies. Read full review Provide a very good, customizable user management system. Gives a lot of flexibility to customize database to your needs without requiring coding skills. Even allows to customize interface if you can code in html. Provides unlimited space and records. Gives an opportunity to have a database on EU servers to comply with GDPR Offers very good pricing options comparing to competitors (Salesforce, Quickbase, etc.) and offers unlimited space. Gives an opportunity to share your ideas how to improve the platform, many of which are being implemented Customers service if very helpful and friendly. All my questions were answered within a couple hours. Read full review Cons Some errors at building time that are difficult to figure out. In the deployment and executions, sometimes you get errors not easy to figure out. Now it's fast, but when you create a large solution, it slows down. Read full review The only down side that I see, is that you have to be willing to spend some time creating your database. You start with a blank canvas and all the tools you need to design a custom database. But, you have to take the time to do it. If you take that time, it is well worth it. Read full review Usability Usability of the tool by a developer who is well trained in the use of GeneXus and with good judgment is excellent. It allows them to know good practices in the generation of code for the database as well as for the backend and the frontend. It allows us to achieve better standardization within the development team and to present solutions and solve complex problems in a very simple way.
Read full review Support Rating Sometimes the support takes a little while, but in the end they always have good answers and the people who answer you are very prepared even for questions outside of GeneXus.
Read full review They are simply amazing. Very fast, like I have a personal support person standing by for me and always solves my problem in one go.
Read full review Alternatives Considered GeneXus has a wider approach in terms of the platform it supports. It has been in the market evolving with technology changes for more than 30 years. It has a better business model for the users, instead of charging for the amount of developments we make or the amount of users we have, it only charges per developer station.
Read full review Quickbase is a good product which I have been using for 5 years (powerful, nice interface) but - not so powerful as TeamDesk - started to move toward large companies (>50 people) - more expensive than TeamDesk Zoho was not as flexible as TeamDesk
Caspio was not as powerful as TeamDesk
Read full review Return on Investment Being able to work with a multidisciplinary but small team of professionals with a lot of focus on the needs of the business GeneXus to take care especially the permanent evolution of the technology Read full review The per user cost is significantly lower than any prior option we have tried. The time spent getting things set up was time well spent for the overall long-term savings. Read full review ScreenShots