Genuity - GoGenuity.com vs. Spiceworks Help Desk
Genuity - GoGenuity.com vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Genuity - GoGenuity.com | Mid-Size Companies (51-1,000 employees) | For managing assets, vendor spend, usage and contracts to strategic sourcing and spend analysis, Genuity is a Technology Business Management platform designed to enable teams to spend smarter and maximize the value of every dollar a business spends. Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. The vendor states that their goal is to level the playing field by shining a… | $29.99 per Company | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | $29.99 One flat rate. Per company, per month. | — | ||||||||||||||
More Pricing Information |
Genuity - GoGenuity.com | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Genuity - GoGenuity.com | Spiceworks Help Desk | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Genuity - GoGenuity.com | Spiceworks Help Desk | |
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Likelihood to Recommend | 8.6 (5 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Genuity - GoGenuity.com | Spiceworks Help Desk | |
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Likelihood to Recommend | Genuity - GoGenuity.com | Spiceworks Ziff Davis |
Pros | Genuity - GoGenuity.com | Spiceworks Ziff Davis |
Cons | Genuity - GoGenuity.com | Spiceworks Ziff Davis |
Likelihood to Renew | Genuity - GoGenuity.com No answers on this topic | Spiceworks Ziff Davis |
Usability | Genuity - GoGenuity.com No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Genuity - GoGenuity.com No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Genuity - GoGenuity.com No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Genuity - GoGenuity.com No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Genuity - GoGenuity.com | Spiceworks Ziff Davis |
Return on Investment | Genuity - GoGenuity.com | Spiceworks Ziff Davis |
ScreenShots | Genuity - GoGenuity.com Screenshots |