Likelihood to Recommend As long as there is internet connectivity, Getscreen.me is useful for connecting to your desktop or a server in order to work remotely. An example would be a dedicated machine for rendering video. We use Getscreen.me to log in and start the render. Connecting to a client desktop to provide on system support. There is the ability to log and record activity when the application is used, this would be helpful for monitoring activity of a remote desktop tech support team. Reporting is basic but provides enough information to track interactions.
Read full review If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.
Read full review Pros easy connection to new clients - both one time use and permanent keep computers organized support remote users from any device - even a cell phone with ease multiple users with different subsets of computers file sharing block remote keyboard and mouse / monitor if needed connection log custom branding and personalized quick connection link Read full review Easy access to help with software issues. Technical support Access to Remote desktop control Recording sessions for paper trails Read full review Cons Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us! Read full review Free level should have automatic reconnect on reboot Being a remote access only software pricing plans could be better Branding should be allowed on lower plans Read full review Likelihood to Renew Value for money - Getscreen.me stands above the rest!
Read full review Usability The app interface will be familiar to someone has used other remote desktop applications such as TeamViewer. The connection is smooth but performance will vary dependent on Internet bandwidth. Some of the problems we ran into were the white label options. Reading the instructions quickly resolved any setup problems we had. To note, the app (as of this review) does not allow white label branding of the internal dashboard.
Read full review Support Rating When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
Read full review Implementation Rating Easy, fast and worked every time to date!
Read full review Alternatives Considered In my experience, Getscreen.me stacks up very well against other remote desktop software like
TeamViewer and
AnyDesk . One of the things I appreciate most about Getscreen.me is its competitive pricing. Compared to other remote control services like
TeamViewer or
AnyDesk , I find that Getscreen.me offers fantastic value for money.In terms of functionality, Getscreen.me has all the features I need, including cross-platform access, file transfer, and remote control. I also find the quick access function to be incredibly useful, as it allows me to connect to a remote computer in just two clicks.
Read full review ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
Read full review Return on Investment Cheap cost - I got it on Appsumo with no monthly fee. The freedom to solve issues for transport companies given the high amount of data and control. It works 100% of the time. There's never been any downtime from experience. Read full review The on-demand access is free - can't get a better ROI than that Plans are relatively inexpensive - as long as you are not managing large amounts of devices Having a go to remote access solution that enables clients to control access is priceless Read full review ScreenShots