Likelihood to Recommend IT works very well in the non-profit and small business space when there is a need for remote access or connecting several sites in a point to point VPN, user management and rule creation are very easy. The use of the MyKerio website for remote management also makes it easy to troubleshoot problems and make changes if technical staff are not onsite.
Read full review Based on my experience, this is a solid platform for a small to mid sized company, especially when there is someone who has IT experience, or can get outsourced IT help. I would not recommend for someone who is a technology novice. Also, this is a competent device for someone who is looking to add VPN services for remote workers.
Read full review Pros VPN for Remote Employees Point to point VPNs Scanning of traffic Ease of management Website filtering by both sites and key words Read full review If you have multiple sites and you want the connect the sites through secure medium this is best firewall for you. There are very advanced features helps you to connect the device easily and securely. Easy to connect the sites through advanced routing protocols. Read full review Cons Support can take longer to respond that it should Could work better with resellers Spend more effort on adding new features Read full review management is confusing has many items that could be improved to facilitate the work to the network administrator in the diagnostic tool I would improve the response times, that is, if a ping test is required, it should be quick, since in cases of failures it is sought to minimize the impact as much as possible. each function has a different license item, I would place a single license package for all team functions Read full review Usability Very easy to use and manage, user training takes less then 10 minutes. Technicians can perform basic tasks with less then an hour of training and can master it in under a year.
Read full review Support Rating Support is very slow to respond and it takes a long time to convince level 1 techs that you need to be moved up to someone more senior. I believe support is outsourced and they are graded on how few tickets they need to escalate to higher tiers so they will try to figure out a solution even if it is detrimental to the overall support experience.
Read full review I have used the SonicWall TZ 350 for years and I can say that it is an excellent and complete firewall. It is easy to configure and administer because it has a friendly interface. It is safe, it offers several types of security features, VPN, and also protection against malware. Support and warranty also recommended. It's fast and the problem was solved in less than 1 day.
Read full review Alternatives Considered We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.
Read full review SonicWall and WatchGuard are both fine appliances, but I am accustomed to the Barracuda NG. The Barracuda Control Center is so powerful and useful that it beats out the other two. SonicWall does a great job of dividing up firewall rules and NAT policies, but this is a preference among engineers.
Read full review Return on Investment Easy to use makes it easy to train, reducing employee time and IT staff costs. Statefull inspection and web filtering greatly reduce malware incursions. Fact it can run on standard PC hardware greatly reduces cost to implement and makes scaling much less expensive. Read full review VPN access allowed employees to be more flexible and being able to get internal resources from anywhere. Lower licensing price compared to competitors saved some money. Protecting from unnecessary connections increased performance and uptime. One of the firmware versions caused CPU performance degradation that slowed down the Internet speed which caused issues in the call center. Read full review ScreenShots