Giftbit vs. inCust Coupons and Certificates

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Giftbit
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
inCust Coupons and Certificates
Score 0.0 out of 10
Small Businesses (1-50 employees)
inCust Coupons and Certificates aims to give companies powerful instruments for both in-business activities and cross-business marketing. According to the vendor, inCust Coupons and Certificates allows businesses to provide incentives to their customers and prospects in a handy, accountable way. Companies can use certificates to reward people with free benefits and coupons to provide discounts that depend on various conditions. Other features include the ability to implement gift certificates or…N/A
Pricing
GiftbitinCust Coupons and Certificates
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
GiftbitinCust Coupons and Certificates
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptional$100 per installation
Additional Details
More Pricing Information
Community Pulse
GiftbitinCust Coupons and Certificates
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GiftbitinCust Coupons and Certificates
Small Businesses
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Medium-sized Companies
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
GiftbitinCust Coupons and Certificates
Likelihood to Recommend
9.4
(10 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
GiftbitinCust Coupons and Certificates
Likelihood to Recommend
Giftbit
It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
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inCust Ltd
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Pros
Giftbit
  • Sending mass brand-templated gift cards
  • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
  • Showing metrics for gift cards
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inCust Ltd
No answers on this topic
Cons
Giftbit
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
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inCust Ltd
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Support Rating
Giftbit
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
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inCust Ltd
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Alternatives Considered
Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
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inCust Ltd
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Return on Investment
Giftbit
  • We now have an easy way to do these fulfillments
  • It's easy to set up an account
  • It alleviates privacy issues on our end
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inCust Ltd
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ScreenShots

inCust Coupons and Certificates Screenshots

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