Giftbit vs. LoyaltyLion

Giftbit

LoyaltyLion

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Giftbit	Score 9.3 out of 10	Mid-Size Companies (51-1,000 employees)	Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.	N/A
LoyaltyLion	Score 2.1 out of 10	N/A	LoyaltyLion is a data-driven loyalty and engagement platform used by thousands of ecommerce brands worldwide. The vendor says merchants use LoyaltyLion when they want a fully customised loyalty program that promises to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform. A selection of leading brands use LoyaltyLion to drive customer retention and…	$159 up to 800 monthly orders

Pricing

Giftbit

LoyaltyLion

Editions & Modules

No answers on this topic

Small Business: $159.00
up to 800 monthly orders
Classic: $399.00
up to 2000 monthly orders
Advanced: $699.00
up to 4000 monthly orders

Offerings

Pricing Offerings
Giftbit	LoyaltyLion
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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LoyaltyLion also works with Enterprise ecommerce retailers - please contact our team for more information on pricing.

More Pricing Information

Community Pulse
	Giftbit	LoyaltyLion
Top Pros	Pro Easy to use Pro Customer service Pro Ability to load	Pro Integration with shopify Pro Ability to give
Top Cons	Minus Chat system Minus Bit complex Minus Whole process	No answers on this topic

Best Alternatives
	Giftbit	LoyaltyLion
Small Businesses	Growave Score 9.4 out of 10	Growave Score 9.4 out of 10
Medium-sized Companies	Oracle Marketing Score 8.1 out of 10	Oracle Marketing Score 8.1 out of 10
Enterprises	Oracle Marketing Score 8.1 out of 10	Oracle Marketing Score 8.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Giftbit	LoyaltyLion
Likelihood to Recommend	9.4 (10 ratings)	2.0 (2 ratings)
Support Rating	5.0 (1 ratings)	- (0 ratings)

User Testimonials
	Giftbit	LoyaltyLion
Likelihood to Recommend	Giftbit It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers. Incentivized Scott Henderson President Read full review	LoyaltyLion If you have a Shopify website for your business, LoyaltyLion is a no-brainer due to its seamless integration which means it will fit like a glove into your CRM strategy. However, for any other backend e-commerce website, you need to look elsewhere since integration is not possible especially if you are looking at a retail strategy too where your POS system needs to be integrated into your website. Incentivized Verified User Anonymous Read full review
Pros	Giftbit Sending mass brand-templated gift cards Choosing which type of gift card you want (e.g. Starbucks, Amazon) Showing metrics for gift cards Incentivized Verified User Anonymous Read full review	LoyaltyLion In my opinion, it ties you into long contracts to suit their own needs In my opinion, provides basic customer support to save them money Incentivized Verified User Anonymous Read full review
Cons	Giftbit I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible. Incentivized Verified User Anonymous Read full review	LoyaltyLion Integration only with shopify UI could be better Incentivized Verified User Anonymous Read full review
Support Rating	Giftbit When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $. Incentivized Verified User Anonymous Read full review	LoyaltyLion No answers on this topic
Alternatives Considered	Giftbit I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things. Incentivized BH Brittany Houchins Supervisor of Special Events & Graphic Design Read full review	LoyaltyLion In my opinion, Smile eats LoyaltyLion for breakfast, it was not on BigCommerce however so in my opinion could not use it Incentivized Verified User Anonymous Read full review
Return on Investment	Giftbit We now have an easy way to do these fulfillments It's easy to set up an account It alleviates privacy issues on our end Incentivized Verified User Anonymous Read full review	LoyaltyLion It has improved my sales considerably since customers are more willing to buy from me instead of marketplaces We have seen a higher returning customer rate since using Loyalty points. Incentivized Verified User Anonymous Read full review
ScreenShots		LoyaltyLion Screenshots