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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ginger Business

    Score7.9 out of 10
    N/AGinger Software, headquartered in Boston, helps users communicate with AI-based writing tools. It corrects mistakes based on context and works on the sentence level, not just locally. Ginger’s translate function is integrated into their extensions, mobile & desktop apps. The user chooses a language and input the text to be translated. The language translation software can be used to communicate with others or to improve one's own English skills.

    $0

    per month

    Higher Logic Thrive

    Score8.9 out of 10
    N/AHigher Logic Thrive is a private community platform that empowers members, customers, support and product teams to create and manage meaningful, engaging online communities. The solution is designed to keep users coming back. They can find support, best practices, peer-to-peer connections, resources, events, and networking, all in one destination.N/A
    Pricing
    Ginger BusinessHigher Logic Thrive
    Editions & Modules
    Free
    $0.00
    per month
    Premium
    $29.96
    per month/billed monthly
    No answers on this topic
    Offerings
    Pricing Offerings
    Ginger BusinessHigher Logic Thrive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Ginger BusinessHigher Logic Thrive
    Considered Both Products
    Ginger Software
    No answer on this topic
    Higher Logic
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    Ginger BusinessHigher Logic Thrive
    Small Businesses
    No answers on this topic
    UUKI
    Score7.6 out of 10
    Medium-sized Companies
    Paper Rater (PaperRater.com)
    Score9 out of 10
    Higher Logic Vanilla
    Score5.5 out of 10
    Enterprises
    No answers on this topic
    Verint Community
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ginger BusinessHigher Logic Thrive
    Likelihood to Recommend
    9.1
    (13 ratings)
    9.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    6.0
    (3 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.8
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ginger BusinessHigher Logic Thrive
    Likelihood to Recommend
    Ginger Software
    It [Ginger] is a perfect tool for daily work because it has allowed us to create and write better content with exceptional writing and excellent grammar. It has an MS Word add-on [and] our team has used it through a desktop application and mobile. It has proven to be an appropriate platform for all companies; the API has allowed us to deeply review all the grammar, and each document or HTML pages to correct any type of error.
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    Higher Logic
    Higher Logic works very well for our business purposes. We can very easily create new communities when we need to (and this is often!). Our association isn't as concerned with driving engagement, but the tools Higher Logic provides allows us to take a closer look at the engagement level of our committee members when needed
    Incentivized
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    Pros
    Ginger Software
    • [It] allows you to create sentences with the use of various keywords, synonyms, and the best expressions that help create a perfect sentence.
    • It has exceptional features and functions powered by the best AI technology.
    • This platform can be used from any device and through the web, it provides you with tools such as Linkedin, Facebook, Outlook, Gmail, Salesforce, among others.
    • You can receive recommendations from Ginger no matter what you are doing in your browser.
    Read full review
    Higher Logic
    • Higher Logic product managers are probably some of the best in the industry. They know their products and aren't pushy in trying to sell them to you. Don't get me wrong, they do try to sell you a product, but they understand that not everyone who is tasked with learning more is also a decision maker. That doesn't stop them from being professional and thorough in their demonstrations or explanation of fees.
    • Their technical support is top notch. Not only do they work to resolve issues, they also work with you to help you with non-issues. Our initial redesign was done by an agency that worked with HL directly to set up the new site. When I was tasked with a mini-redesign this year, HL technical support offered me a lot of insight on how to best do this using just my skills and HL.
    • They offer training on their platforms to ensure your success as an administrator. There is no cost and you can either go to their onsite two days "boot camp" or you can access a plethora of training videos and webinars through their online users' community.
    Incentivized
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    Cons
    Ginger Software
    • In the Company, we have worked for a year with the application and we have not found fault in it and we like everything that it allows us to do immediately and with great ease since its handling of spelling makes it very efficient, which wakes that our intelligence is better artificially.
    Incentivized
    Read full review
    Higher Logic
    • Reporting is copious but you cannot build your own reports so you may have lots of information in several different reports and have to pick and choose across several to combine manually. Exporting functionality is there but there are some reports that are only a screen shot and you cannot export them.
    Read full review
    Likelihood to Renew
    Ginger Software
    No answers on this topic
    Higher Logic
    They are a great company that offer great products - primarily their community. As they continue to grow and expand their offerings, I believe they will increase the number of products that offer and in turn grow their client base. We use their community, activity synch, and volunteer manager currently.
    Read full review
    Usability
    Ginger Software
    I like the integration with Microsoft Office.
    Incentivized
    Read full review
    Higher Logic
    The software is not that simple to use when you have to get volunteers involved in the content assembly process. The content management system that is native to Higher Logic could improve to make the task of training volunteers far easier. Given its simplicity, it is hard for the system to rival more developed websites that use advanced CMS software.
    Incentivized
    Read full review
    Performance
    Ginger Software
    Even if it's a small program, it uses a fair amount of memory resources.
    Incentivized
    Read full review
    Higher Logic
    No answers on this topic
    Support Rating
    Ginger Software
    I haven't experienced working with Ginger's support. The platform is straightforward and didn't require any support.
    Incentivized
    Read full review
    Higher Logic
    Higher Logic's support is sub-par at best. It can be difficult to get in contact with anyone from the support team, and when you do, it seems as if they don't want to talk to you and don't even have the answers to your questions. Within the past few months, we've contacted them twice and both times have been very disappointing. The first time was to let them know there was an inconsistency between the analytics report and the heat map. They basically said that they already knew about the problem but didn't have any set plans to fix it because they were working on other "more important" things. The second time was for a conference call to go over some additional features that we wanted to implement. And the lady we spoke with seemed very disgusted to have to speak with us and then rushed us off the phone because she had another call.
    Incentivized
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    Alternatives Considered
    Ginger Software
    Have used Grammarly ealrier which is also a good tool available in market. If comparing the cost thing then i believe GInger is a bit costly [Premium/Buisness] version compare to Grammarly. However, In my opinion it is completely dependent on the end user that how comfortable they are while using a software/API like this. For me, Ginger is the first option to use for my learning/writing skills.
    Incentivized
    Read full review
    Higher Logic
    We are just in the early stages of looking into HubSpot Service Hub to determine if it will be a viable replacement for Higher Logic Community. We have other uses for the ServiceHub so there is an appeal to have it be a "one stop shop" for us. The big question however is how it will stack up to Higher Logic for the online communities. Candidly, while Higher Logic may be tough to beat in this area, it is something we will be looking closely at in the next 12 months.
    Incentivized
    Read full review
    Return on Investment
    Ginger Software
    • Ginger is helpful for many of my students, it takes some of the stress off writing.
    • It also allows you to send off important emails with confidence.
    • Ginger is a great tool that can help you focus on content as opposed to structure.
    Incentivized
    Read full review
    Higher Logic
    • Understanding preferences-- Higher Logic helps us tap in to how our members want to hear from us.
    • Data collection-- Since we started using Higher Logic the amount of data we get from our members has increased greatly.
    • Consolidation of tools-- Higher Logic replaced 2 or 3 additional SAAS options being utilized by us. This helped save money!
    Incentivized
    Read full review
    ScreenShots

    Higher Logic Thrive Screenshots

    Screenshot of Higher Logic Thrive Community logged in view
Bring members together 24/7. Discussions, Q&A, events, and engagement tools like automation and a mobile app – Higher Logic Thrive Community provides everything you need to bring members back from wherever they are.Screenshot of Higher Logic Thrive Community logged out view
Your value proposition shines on the logged out view of Higher Logic Thrive Community. Use this valuable space to remind members and prospects about the important work your association does.Screenshot of Target groups
Tailor every email or automated campaign with dynamic content, segmentation, and personalization. Integrations with your AMS or online community make adding contacts and creating compound distribution lists a breeze.Screenshot of Message designer
Save time with pre-built email templates and automated campaigns based on nearly two decades of association experience.Screenshot of Reports
Refine your programs with data. Gain insight from email interactions and web tracking so you can refine your offerings and prove ROI.Screenshot of Engagement scoring
See how engaged your members are so you can be sure you are providing value.