Gist vs. Helpman
Gist vs. Helpman
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gist | N/A | Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more. | $29 per month | |
Helpman | Small Businesses (1-50 employees) | Helpman is a cloud-based software that lets companies organize answers and articles and make them available publicly to customers. Customer support teams share their knowledge with customers in a knowledge base or a help center. The vendor’s value proposition is that this reduces the flow on other support channels like chat or email and helps customer support teams be more productive and more focused on the most important requests. Customers can find answers using the typo… | $25 per article |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Unlimited free trial as long as the knowledge base is not published. | ||||||||||||||
More Pricing Information |
Gist | Helpman | |
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Top Pros | No answers on this topic | |
Top Cons |
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Chat Analytics and Reports |
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Gist | Helpman | |
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Small Businesses | Olark Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gist | Helpman | |
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Likelihood to Recommend | 9.6 (112 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (2 ratings) | - (0 ratings) |
Usability | 6.7 (4 ratings) | - (0 ratings) |
Support Rating | 8.6 (9 ratings) | - (0 ratings) |
Gist | Helpman | |
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Likelihood to Recommend | Gist | Helpman No answers on this topic |
Pros | Gist | Helpman No answers on this topic |
Cons | Gist | Helpman No answers on this topic |
Likelihood to Renew | Gist | Helpman No answers on this topic |
Usability | Gist | Helpman No answers on this topic |
Support Rating | Gist | Helpman No answers on this topic |
Alternatives Considered | Gist | Helpman No answers on this topic |
Return on Investment | Gist | Helpman No answers on this topic |
ScreenShots | Gist Screenshots | Helpman Screenshots |