Gist vs. Supportbench
Gist vs. Supportbench
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gist | N/A | Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more. | $29 per month | |
Supportbench | Small Businesses (1-50 employees) | Supportbench is a SaaS solution that is focused on giving companies the ability to deliver the best possible support to their customers. According to the vendor, this solution melds the simple beauty of small business products with the power and complexity of enterprise solutions. Supportbench includes advanced SLA management features that enable users to create SLAs for specific companies, contacts, contracts, priorities, assets and more. | $20 agent |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Gist | Supportbench | |
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Top Pros | No answers on this topic | |
Top Cons |
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Chat Analytics and Reports |
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Gist | Supportbench | |
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Small Businesses | Olark Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gist | Supportbench | |
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Likelihood to Recommend | 9.6 (112 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (2 ratings) | - (0 ratings) |
Usability | 6.7 (4 ratings) | - (0 ratings) |
Support Rating | 8.6 (9 ratings) | - (0 ratings) |
Gist | Supportbench | |
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Likelihood to Recommend | Gist | Supportbench Service Inc. No answers on this topic |
Pros | Gist | Supportbench Service Inc. No answers on this topic |
Cons | Gist | Supportbench Service Inc. No answers on this topic |
Likelihood to Renew | Gist | Supportbench Service Inc. No answers on this topic |
Usability | Gist | Supportbench Service Inc. No answers on this topic |
Support Rating | Gist | Supportbench Service Inc. No answers on this topic |
Alternatives Considered | Gist | Supportbench Service Inc. No answers on this topic |
Return on Investment | Gist | Supportbench Service Inc. No answers on this topic |
ScreenShots | Gist Screenshots | Supportbench Screenshots |