TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glean

    Score8.5 out of 10
    N/AGlean is an AI-powered workplace search tool that supports search across all of a company's apps, centralizing company knowledge and helping employees to more quickly find what they need, with 100+ connectors.

    $12

    per month

    Google Cloud AI

    Score8.7 out of 10
    N/AGoogle Cloud AI provides modern machine learning services, with pre-trained models and a service to generate tailored models.N/A
    Pricing
    GleanGoogle Cloud AI
    Editions & Modules
    Glean for Individuals - Monthly
    $12
    per month
    Glean for Individuals - 1 Year
    $129
    one-time fee
    Glean for Individuals - 2 Year
    $245
    one-time fee
    Glean for Individuals - 3 Year
    $348
    one-time fee
    Glean for Individuals - 4 Year
    $439
    one-time fee
    No answers on this topic
    Offerings
    Pricing Offerings
    GleanGoogle Cloud AI
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GleanGoogle Cloud AI
    Considered Both Products
    Glean Technologies, Inc.
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    GleanGoogle Cloud AI
    Small Businesses
    Elasticsearch
    Score8.5 out of 10
    TensorFlow
    Score7.6 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.5 out of 10
    TensorFlow
    Score7.6 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    TensorFlow
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GleanGoogle Cloud AI
    Likelihood to Recommend
    8.0
    (7 ratings)
    8.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    7.7
    (4 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GleanGoogle Cloud AI
    Likelihood to Recommend
    Glean Technologies, Inc.
    When I am interviewing candidates and they start asking specific questions that I dont know the answer to, I use Glean chat to quickly find answers. It helps save time because I can really quickly find the answers to anything. I think if leaders care about their employers, they would get Glean!
    Incentivized
    Read full review
    Google
    Google Cloud AI is a wonderful product for companies that are looking to offset AI and ML processing power to cloud APIs, and specific Machine Learning use cases to APIs as well. For companies that are looking for very specific, customized ML capabilities that require lots of fine-tuning, it may be better to do this sort of processing through open-source libraries locally, to offset the costs that your company might incur through this API usage.
    Incentivized
    Read full review
    Pros
    Glean Technologies, Inc.
    • Single search capability across all systems
    • High accuracy of search results
    • Saves you time in day to day work
    • Offers customization with the homepage and go links
    Incentivized
    Read full review
    Google
    • good conversion from the voice to the text
    • speed in the conversion from voice to text
    • time-saving in the conversion activity
    • analysis of the results of the conversion in real time
    Incentivized
    Read full review
    Cons
    Glean Technologies, Inc.
    • The AI Chat can definitely improve. I will ask it questions about our sales process and it should be referencing documents that I know are in our company Glean, but it will give me the wrong answer.
    Incentivized
    Read full review
    Google
    • Some of the build in/supported AI modules that can be deployed, for example Tensorflow, do not have up-to-date documentation so what is actually implemented in the latest rev is not what is mentioned in the documentation, resulting in a lot of debugging time.
    • Customization of existing modules and libraries is harder and it does need time and experience to learn.
    • Google Cloud AI can do a better job in providing better support for Python and other coding languages.
    Incentivized
    Read full review
    Likelihood to Renew
    Glean Technologies, Inc.
    No answers on this topic
    Google
    We are extremely satisfied with the impact that this tool has made on our organization since we have practically moved from crawling to walking in the process of generating information for our main task to investigate in the field through interviews. With the audio to text translation tool there is a difference from heaven to earth in the time of feeding our internal data.
    Incentivized
    Read full review
    Usability
    Glean Technologies, Inc.
    I give it a 5 because of the chat not giving accurate answers and also sometimes I will search for documents that I know used to be in Guru before we had it but now it is no longer in Glean
    Incentivized
    Read full review
    Google
    I give 8 because although it´s a tool I really enjoy working with, I think Google Cloud AI's impact is just starting, therefore I can visualize a lot/space of improvements in this tool. As an example the application of AI in international environments with different languages is a good example of that space/room to improve.
    Read full review
    Support Rating
    Glean Technologies, Inc.
    No answers on this topic
    Google
    Every rep has been nice and helpful whenever I call for help. One of the systems froze and wouldn't start back up and with the help of our assigned rep we got everything back up in a timely manner. This helped us not lose customers and money.
    Incentivized
    Read full review
    Implementation Rating
    Glean Technologies, Inc.
    No answers on this topic
    Google
    In fact, you only need the basic tech knowledge to do a Google search. You need to know if your organization requires it or not,. our organization required it. And that is why we acquired it and solved a need that we had been suffering from. This is part of the modernization of an organization and part of its growth as a company.
    Incentivized
    Read full review
    Alternatives Considered
    Glean Technologies, Inc.
    Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.
    Incentivized
    Read full review
    Google
    These are basic tools although useful, you can't simply ignore them or say they are not good. These tools also have their own values. But, Yes, Google is an advanced one, A king in the field of offering a wide range of tools, quality, speed, easy to use, automation, prebuild, and cost-effective make them a leader and differentiate them from others.
    Incentivized
    Read full review
    Return on Investment
    Glean Technologies, Inc.
    • Quickly able to find answers for customers allowing me to be more proactive with them
    • allows me to quickly access info for all follow up emails for customers
    Incentivized
    Read full review
    Google
    • Artificial intelligence and automation seems 'free' and draws the organization in, without seeming to spend a lot of funds. A positive impact, but who is actually tracking the cost?
    • We want our employees to use it, but many resist technology or are scared of it, so we need a way to make them feel more comfortable with the AI.
    • The ROI seems positive since we are full in with Google, and the tools come along with the functionality.
    Incentivized
    Read full review
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