TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glip (discontinued)

    Score9.7 out of 10
    N/AGlip was a conversation platform to plan, share and organize work. Glip featured text and video chat at its core, with file sharing, collaborative task management, shared calendars, and automatic version control. Glip was acquired by RingCentral in 2015 and is no longer available standalone, though its features are included in RingCentral MVP.

    $11.99

    Per User Per Month

    LoadSpring

    Score8 out of 10
    N/ALoadSpring is a project management solution built specifically for IT teams.N/A
    Pricing
    Glip (discontinued)LoadSpring
    Editions & Modules
    Pro
    $11.99
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Glip (discontinued)LoadSpring
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Glip (discontinued)LoadSpring
    Project Management
    Comparison of Project Management features of Glip (discontinued) and LoadSpring
    Feature
    Glip (discontinued)
    10.0
    11 Ratings
    26% above category average
    LoadSpring
    7.4
    1 Ratings
    4% below category average
    Task Management10.011 Ratings8.01 Ratings
    Resource Management00 Ratings8.01 Ratings
    Gantt Charts00 Ratings7.01 Ratings
    Scheduling00 Ratings9.01 Ratings
    Workflow Automation00 Ratings8.01 Ratings
    Team Collaboration00 Ratings8.01 Ratings
    Document Management00 Ratings6.01 Ratings
    Email integration00 Ratings6.01 Ratings
    Mobile Access00 Ratings6.01 Ratings
    Timesheet Tracking00 Ratings7.01 Ratings
    Change request and Case Management00 Ratings8.01 Ratings
    Budget and Expense Management00 Ratings8.01 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Glip (discontinued) and LoadSpring
    Feature
    Glip (discontinued)
    -
    Ratings
    LoadSpring
    7.5
    1 Ratings
    2% below category average
    Quotes/estimates00 Ratings8.01 Ratings
    Invoicing00 Ratings7.01 Ratings
    Project & financial reporting00 Ratings8.01 Ratings
    Integration with accounting software00 Ratings7.01 Ratings
    Best Alternatives
    Glip (discontinued)LoadSpring
    Small Businesses
    Flock
    Score9.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Glip (discontinued)LoadSpring
    Likelihood to Recommend
    10.0
    (14 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.1
    (4 ratings)
    8.0
    (1 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Glip (discontinued)LoadSpring
    Likelihood to Recommend
    Discontinued Products
    Glip should definitely be on your shortlist for a team collaboration tool. Glip has a lower cost and contains all the features found in competitive tools such as Microsoft Teams and Webex Teams. Glip is also scalable and robust enough for large enterprises and is great to coordinate and document large projects with hundreds of tasks and hundreds of resources. Glip, MS, and Webex Teams are excellent for an individual to create and receive task assignments and document and complete those tasks but these tools do not replace enterprise project management software and tools. Glip, MS Teams, and Webex Teams quickly become complicated and disorganized and it becomes easy to drown in all the sea of data unless you work diligently and continually at organizing your workspace.
    Incentivized
    Read full review
    LoadSpring Solutions, Inc.
    LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Ease of use: It is extremely easy to use Glip and its features.
    • Ease of adoption: You can start using Glip in a couple of minutes and scale its use to the whole team, no hassle.
    • Scalability: This products scales well both in users and in pricing.
    Incentivized
    Read full review
    LoadSpring Solutions, Inc.
    • Management of sessions.
    • Account/license management.
    • Reliability.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
    • Add a more robust search feature to find old conversations. Search query time could also be sped up.
    • Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.
    Incentivized
    Read full review
    LoadSpring Solutions, Inc.
    • Self-service account reactivation.
    • Integration of instructions on a per application level.
    • Built in linked help for companies using the software.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!
    Read full review
    LoadSpring Solutions, Inc.
    No answers on this topic
    Usability
    Discontinued Products
    Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.
    Incentivized
    Read full review
    LoadSpring Solutions, Inc.
    No answers on this topic
    Support Rating
    Discontinued Products
    We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.
    Incentivized
    Read full review
    LoadSpring Solutions, Inc.
    LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Zoom, Slack, and Wunderlist are all great applications. They do a good job at one core focus. If your team is already familiar with these applications and satisfied with them, you can stick with them. I found Slack confusing and difficult to learn, as did others when onboarding. Zoom and Wunderlist both have a solid user interface and do their jobs well -- not many complaints from them. I just valued simplicity and ease of adoption, which made us look at Glip as one app to do it all.
    Incentivized
    Read full review
    LoadSpring Solutions, Inc.
    LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Because Glip was free, it helped us save money on our chat app. While not a crucial part of the business, the costs of software for your company add up and it was nice that, in this case, it did not add to our expenses.
    • This isn't really Glip directly, but we used it because we were using RingCentral Meetings for video conferencing with clients, and unfortunately RingCentral Meetings was a bit difficult to use. This was often the client doing things wrong, but it was annoying to have frequent audio feedback, etc. So if that is part of your reason to use Glip, check out if you have any problems there first.
    Incentivized
    Read full review
    LoadSpring Solutions, Inc.
    • Great license manager.
    • Has great up-time for hosting our application.
    • Self service account management is non-existent.
    Incentivized
    Read full review
    ScreenShots