Global Shop Solutions ERP vs. M1

We need an all-in-one ERP system, and it suits basic needs. If you are looking to utilize reporting or utilize the CRM you will have to learn to format the information you are able to pull to make it manageable and easier to read. This ERP uses a Crystal Reports system that needs to be converted into Excel or another software program to sort and identify anything. There are a lot of advantages and I am sure the issues we are having are because of how our staff is using this system or has set up this system for our needs.

Incentivized

The M1 ERP is tailored for small to medium organizations, offering good features at least in the components utilized by my organization such as customizable workflows, user-friendly dashboards, ability to process orders, and track the entire orders lifecycle. It also has good customer interaction features in the CRM part. It provides robust data security, and offers scalable modules to grow with your business. Implementation is not challenging if you don't have so many customizations in the software.

Incentivized

• We have recently upgraded to the latest version and it moves pretty quick going from screen to screen.
• It is able to capture labor dollars per work order as well as materials to each job well.
• You can track the flow of materials pretty easily.

Incentivized

• Allows for component parts to be scheduled independently through the plant
• Once parts are built, it is easy to duplicate/reuse parts across they quoting and ordering modules and customers
• If used properly and consistently, M1 will provide accurate job cost analysis to determine estimating, training, efficiency and other issues.

Incentivized

• Our Accounting department is the power user and they use it for dozens of applications
• We track depreciation and run time, as well as inventory for IT
• We use it's backend tables for budgets and financial forecasts

Incentivized

• Some of the functions are pretty detailed - and so they take a while to generate screens and pages in reports.
• We actually use it for 2 companies we own - and it would be nice if the inter company communication was a little smoother. It's hard to share some data, and not everything is possible to be shared.
• Customized reports need to backed up before any updates to M1 or they're lost. It seems M1 overwrites the report folders everytime you run an update - so you have to keep track of what you've changed in Crystal Reports and restore it.

Incentivized

It standardizes our processes, it helps keep things moving financially, as stated previously the asset tracking and inventory functions alone are priceless. This has really been a fantastic tool and helpful across the board with both our accounting, IT and even helping leadership with planning, forecasts, and budgetary matters. You can literally tailor this to your needs, and it's reliable, easy to understand and logical even with their back end tables. Their software is a class act

Incentivized

Because it would be helpful if ECI would provide better documentation, communication and workflows to understand how each field interacts within the system and how each of those touch other areas within M1. It would also be useful if ECI would provide prescheduled training for how to customize things with M1 through Design Studio

Incentivized

Support has been great and timely

Incentivized

This works the best for a manufacturing business. Any other type of business, I would look to other products.

Incentivized

M1 is light years ahead in overall cost and proficiency. It allows so much more control and flexibility as compared to its competitors. When choosing M1 we went through many demos and M1 was the only ERP that met our needs and still does. We also control our own data which is a big plus for us.

Incentivized

• We have used the CRM for the last 9 months to support our sales team. Now we can see interactions, followup practices, opportunities and adjustments in one section. This has allowed us to better service our customers and make sure that followup is done.

Incentivized

• Time savings having to only enter certain information once and have it follow through the entire order process from quote to cash

Incentivized