Fortra's Globalscape Enhanced File Transfer (EFT) vs. Jitterbit

Globalscape EFT is well suited for file transmissions. It is very intuitive and easy to create file transmission rules. We transmit many files back and forth between vendors and software applications. File transmissions are fast and reliable. Globalscape allows us to specify certain file naming conventions, contain only certain data, format the data to be a specific way, etc.

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This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.

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• PGP & SSH Key Ring Retainer
• Reporting
• Event Rule Create - No Code development
• Easy account set up for SFTP site directory creation

• UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
• It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
• There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.

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• Would like to see the ability for a rule in EFT to link the the Advanced Workflow that it is called (rather than having to manually locate the Advanced Workflow)
• Would like the ability to disable just a part of an Event Rule
• Would like to see more template creation functionality

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• Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
• I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.

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I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

Globalscape and Automate are similar. However, with Automate, you do not have PGP or SSH keyring functionality within the application. You would need to purchase and install them separately. So as far as organization I like Globalscape for key retainment. Globalscape's transmission reporting is a lot better as well. Although it could be enhanced a little more, I use it to report any transmission issues with the Vendors. But the Event Rule functionality that Globalscape has in building simple action logic is where you save a lot of time instead of coding transmissions. Automate does not have active-active replication within their application. Meaning they do not have the ability to have two servers active for off loading transmission in case of bottlenecks. However, if one server goes down, the secondary server will be active. We have both products and don't mind working in either one of them, but Globalscape seems to be the more comprehensive and scalable application

Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.

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• Globalscape EFT is very reliable
• Allows us to easily transmit files with customers
• Allows us to easily meet file requirements of vendors/other software applications

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• The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info