Fortra's Globalscape Enhanced File Transfer (EFT) vs. SolarWinds Serv-U

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fortra's Globalscape Enhanced File Transfer (EFT)
Score 8.1 out of 10
N/A
With operational efficiency in mind, Globalscape’s Enhanced File Transfer™ (EFT™) Enterprise boasts quick and intuitive setup, advanced automation capabilities, and real-time visibility into data transfers. Globalscape was acquired by Fortra in August 2020. It is now a Fortra company.N/A
SolarWinds Serv-U
Score 9.0 out of 10
N/A
SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted…N/A
Pricing
Fortra's Globalscape Enhanced File Transfer (EFT)SolarWinds Serv-U
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fortra's Globalscape Enhanced File Transfer (EFT)SolarWinds Serv-U
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Fortra's Globalscape Enhanced File Transfer (EFT)SolarWinds Serv-U
Top Pros
Top Cons
Best Alternatives
Fortra's Globalscape Enhanced File Transfer (EFT)SolarWinds Serv-U
Small Businesses
DataMotion
DataMotion
Score 8.9 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
Medium-sized Companies
DataMotion
DataMotion
Score 8.9 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
Enterprises
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 6.1 out of 10
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 6.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fortra's Globalscape Enhanced File Transfer (EFT)SolarWinds Serv-U
Likelihood to Recommend
8.1
(2 ratings)
8.2
(6 ratings)
Support Rating
-
(0 ratings)
7.4
(6 ratings)
User Testimonials
Fortra's Globalscape Enhanced File Transfer (EFT)SolarWinds Serv-U
Likelihood to Recommend
Fortra
Globalscape EFT is well suited for file transmissions. It is very intuitive and easy to create file transmission rules. We transmit many files back and forth between vendors and software applications. File transmissions are fast and reliable. Globalscape allows us to specify certain file naming conventions, contain only certain data, format the data to be a specific way, etc.
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SolarWinds
For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
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Pros
Fortra
  • PGP & SSH Key Ring Retainer
  • Reporting
  • Event Rule Create - No Code development
  • Easy account set up for SFTP site directory creation
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SolarWinds
  • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
  • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
  • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
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Cons
Fortra
  • Would like to see the ability for a rule in EFT to link the the Advanced Workflow that it is called (rather than having to manually locate the Advanced Workflow)
  • Would like the ability to disable just a part of an Event Rule
  • Would like to see more template creation functionality
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SolarWinds
  • The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
  • Active Directory integration is either absent or not straightforward.
  • Settings and configuration aren't always intuitive.
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Support Rating
Fortra
No answers on this topic
SolarWinds
Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.
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Alternatives Considered
Fortra
Globalscape and Automate are similar. However, with Automate, you do not have PGP or SSH keyring functionality within the application. You would need to purchase and install them separately. So as far as organization I like Globalscape for key retainment. Globalscape's transmission reporting is a lot better as well. Although it could be enhanced a little more, I use it to report any transmission issues with the Vendors. But the Event Rule functionality that Globalscape has in building simple action logic is where you save a lot of time instead of coding transmissions. Automate does not have active-active replication within their application. Meaning they do not have the ability to have two servers active for off loading transmission in case of bottlenecks. However, if one server goes down, the secondary server will be active. We have both products and don't mind working in either one of them, but Globalscape seems to be the more comprehensive and scalable application
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SolarWinds
Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
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Return on Investment
Fortra
  • Globalscape EFT is very reliable
  • Allows us to easily transmit files with customers
  • Allows us to easily meet file requirements of vendors/other software applications
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SolarWinds
  • I have been using it for over 10 years so the ROI was there for sure.
  • It is not a constant attention needing program.
  • Set up and it does its job.
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ScreenShots

SolarWinds Serv-U Screenshots

Screenshot of Easily manage file transfer settings and permissionsScreenshot of Enhance security and control over file transfers in and outside your organization with Serv-U MFTScreenshot of Send large files easily from the Web Client