TrustRadius

GLPI vs. Heimdal Patch and Asset Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GLPI
Score 9.7 out of 10
Mid-Size Companies (51-1,000 employees)
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
$23
per IT agent/per month
Heimdal Patch and Asset Management
Score 8.1 out of 10
N/A
Heimdal Patch and Asset Management automates vulnerability management, as an automatic software updater that allows the user to deploy the latest feature and security patches for any Microsoft, 3rd party, and proprietary software. The solution aims to save the user's time and resources by updating software on the spot, from anywhere in the world and according to any schedule. It provides visibility and granular control over software, with its IT asset inventory management…N/A
Pricing
GLPIHeimdal Patch and Asset Management
Editions & Modules
GLPI Network Cloud
$23
per IT agent/per month
Basic
$1,455
for <10 IT agents; <500 IT assets
Standard
$4,365
for <50 IT agents; < 5000 IT assets
Advanced
$14,550
for >51 IT agents; > 5001 IT assets
No answers on this topic
Offerings
Pricing Offerings
GLPIHeimdal Patch and Asset Management
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$1,200 per installationNo setup fee
Additional DetailsPrices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options.—
More Pricing Information
Features
GLPIHeimdal Patch and Asset Management
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
GLPI
9.2
1 Ratings
11% above category average
Heimdal Patch and Asset Management
-
Ratings
Organize and prioritize service tickets10.01 Ratings00 Ratings
Expert directory8.01 Ratings00 Ratings
Self-service tools10.01 Ratings00 Ratings
ITSM collaboration and documentation10.01 Ratings00 Ratings
ITSM reports and dashboards8.01 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
GLPI
9.5
1 Ratings
14% above category average
Heimdal Patch and Asset Management
-
Ratings
Configuration mangement9.01 Ratings00 Ratings
Asset management dashboard10.01 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
GLPI
8.5
1 Ratings
1% above category average
Heimdal Patch and Asset Management
-
Ratings
Change requests repository9.01 Ratings00 Ratings
Service-level management8.01 Ratings00 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
GLPI
-
Ratings
Heimdal Patch and Asset Management
7.6
4 Ratings
4% below category average
Network Analytics00 Ratings8.62 Ratings
Threat Recognition00 Ratings7.62 Ratings
Vulnerability Classification00 Ratings8.63 Ratings
Automated Alerts and Reporting00 Ratings8.54 Ratings
Threat Analysis00 Ratings7.43 Ratings
Threat Intelligence Reporting00 Ratings6.03 Ratings
Automated Threat Identification00 Ratings6.83 Ratings
Vulnerability Management Tools
Comparison of Vulnerability Management Tools features of Product A and Product B
GLPI
-
Ratings
Heimdal Patch and Asset Management
7.8
4 Ratings
4% below category average
IT Asset Realization00 Ratings7.53 Ratings
Authentication00 Ratings7.12 Ratings
Configuration Monitoring00 Ratings9.11 Ratings
Web Scanning00 Ratings8.32 Ratings
Vulnerability Intelligence00 Ratings6.74 Ratings
Best Alternatives
GLPIHeimdal Patch and Asset Management
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
ThreatDown, powered by Malwarebytes
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Score 7.8 out of 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
Enterprises
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM
Score 9.3 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.2 out of 10
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User Ratings
GLPIHeimdal Patch and Asset Management
Likelihood to Recommend
10.0
(1 ratings)
8.0
(7 ratings)
User Testimonials
GLPIHeimdal Patch and Asset Management
Likelihood to Recommend
Teclib
GLPI is a good solution for most companies.
Víctor Carrión Hontoria | TrustRadius Reviewer
Read full review
Heimdal®
Heimdal Patch and Asset Management has really helped us consistently patch our endpoints in what has become a much more flexible work environment. It picks up updates immediately upon release (looking at you patch Tuesday!), lets you set automatic install windows for "zero touch" deployment where appropriate and more manual control for clients you may want a slower roll-out for. Support staff are knowledgeable and quick to respond!
Verified User
Anonymous
Read full review
Pros
Teclib
  • Tickering
  • Inventory
  • FAQ
Víctor Carrión Hontoria | TrustRadius Reviewer
Read full review
Heimdal®
  • Fast updates of well-known 3rd party applications
  • Fast Management with only seldom cases in which we need to stop a change
  • Quick Support-Team that will handle problems professionally
  • Good amount of settings in the Dashboard with Group Policy options to allow custom settings for different Departments or Sub-Companies
Verified User
Anonymous
Read full review
Cons
Teclib
No answers on this topic
Heimdal®
  • Interface could be more user friendly but when you know how it works its allright
  • Easier way to quickly see what updates are installed on what machines
Verified User
Anonymous
Read full review
Alternatives Considered
Teclib
We selected GLPI because it is free software, and because of the potential it expected to have. We do not consider other alternatives.
Víctor Carrión Hontoria | TrustRadius Reviewer
Read full review
Heimdal®
We Kaseya VSA as our RMM tool and this also incorporates patch and asset management. Although it overlaps Heimdal Patch and Asset Managment, VSA has a different database of 3rd party software. We use both solutions to give us a greater coverage of patches to ensure as many vulnerabilities as possible are patched.
Dale Simpson | TrustRadius Reviewer
Dale Simpson
IT & Business Systems Manager
Read full review
Return on Investment
Teclib
  • Quick resolution of incidents
  • User satisfaction measurement
Víctor Carrión Hontoria | TrustRadius Reviewer
Read full review
Heimdal®
  • A slight positive ROI according to the Heimdal Patch and Asset Management dashboard
  • Malware detection rates are excellent with detections occuring live rather than during scheduled scans
Verified User
Anonymous
Read full review
ScreenShots

GLPI Screenshots

Screenshot of Dashboards for Asset Management and HelpdeskScreenshot of Asset ManagementScreenshot of Asset management: item viewScreenshot of User managementScreenshot of Helpdesk: Kanban viewScreenshot of Helpdesk

Heimdal Patch and Asset Management Screenshots

Screenshot of Patch & Asset Management