TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoCanvas

    Score10 out of 10
    N/AGoCanvas in Reston offers their suite of electronic forms applications to entities in manufacturing, professional services, retail, wholesale, healthcare, and other areas, emphasizing pre-built templates and the ability to customize forms to suit your specific needs, boasting automated workflows on the Professional and Enterprise editions.

    $45

    per user/per month

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine is a low-code development environment for building workflow-oriented business applications on the ServiceNow AI Platform. It is used by citizen developers, application developers, and platform administrators to create request-management, case-management, operations, approval, and departmental applications that share ServiceNow’s data, security, automation, and user-experience framework.N/A
    Pricing
    GoCanvasServiceNow App Engine
    Editions & Modules
    Business
    $45
    per user/per month
    Professional
    $55
    per user/per month
    Individual
    Free
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    GoCanvasServiceNow App Engine
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoCanvasServiceNow App Engine
    Considered Both Products
    GoCanvas
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    GoCanvasServiceNow App Engine
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GoCanvas and ServiceNow App Engine
    Feature
    GoCanvas
    10.0
    4 Ratings
    22% above category average
    ServiceNow App Engine
    -
    Ratings
    Survey templates10.04 Ratings00 Ratings
    Themes10.04 Ratings00 Ratings
    Custom logo/branding10.04 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of GoCanvas and ServiceNow App Engine
    Feature
    GoCanvas
    10.0
    4 Ratings
    16% above category average
    ServiceNow App Engine
    -
    Ratings
    Changes to live survey10.03 Ratings00 Ratings
    Question design help10.03 Ratings00 Ratings
    Multiple question types10.04 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of GoCanvas and ServiceNow App Engine
    Feature
    GoCanvas
    10.0
    4 Ratings
    18% above category average
    ServiceNow App Engine
    -
    Ratings
    Survey logic flexibility10.04 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GoCanvas and ServiceNow App Engine
    Feature
    GoCanvas
    10.0
    4 Ratings
    21% above category average
    ServiceNow App Engine
    -
    Ratings
    Response tracking10.04 Ratings00 Ratings
    Data export10.04 Ratings00 Ratings
    Standard reports10.03 Ratings00 Ratings
    Custom reports10.04 Ratings00 Ratings
    Analytics10.03 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GoCanvas and ServiceNow App Engine
    Feature
    GoCanvas
    10.0
    4 Ratings
    15% above category average
    ServiceNow App Engine
    -
    Ratings
    Access controls10.04 Ratings00 Ratings
    Compliance10.04 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GoCanvas and ServiceNow App Engine
    Feature
    GoCanvas
    10.0
    3 Ratings
    21% above category average
    ServiceNow App Engine
    -
    Ratings
    Vendor-offered crowdsourcing10.03 Ratings00 Ratings
    Respondent restrictions10.03 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of GoCanvas and ServiceNow App Engine
    Feature
    GoCanvas
    -
    Ratings
    ServiceNow App Engine
    8.1
    12 Ratings
    4% below category average
    Visual Modeling00 Ratings7.312 Ratings
    Drag-and-drop Interfaces00 Ratings8.411 Ratings
    Platform Security00 Ratings8.412 Ratings
    Platform User Management00 Ratings8.012 Ratings
    Reusability00 Ratings8.411 Ratings
    Platform Scalability00 Ratings8.312 Ratings
    Best Alternatives
    GoCanvasServiceNow App Engine
    Small Businesses
    Jotform
    Score8.5 out of 10
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoCanvasServiceNow App Engine
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.5
    (13 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    GoCanvasServiceNow App Engine
    Likelihood to Recommend
    GoCanvas
    GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client
    Incentivized
    Read full review
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    Pros
    GoCanvas
    • GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
    • GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.
    Incentivized
    Read full review
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    Cons
    GoCanvas
    • More features with app builder.
    • Chat features in real time.
    • Streaming services.
    Incentivized
    Read full review
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    Likelihood to Renew
    GoCanvas
    No answers on this topic
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Usability
    GoCanvas
    No answers on this topic
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    Reliability and Availability
    GoCanvas
    No answers on this topic
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    Support Rating
    GoCanvas
    No answers on this topic
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    Implementation Rating
    GoCanvas
    No answers on this topic
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    Alternatives Considered
    GoCanvas
    Incentivized
    Read full review
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    Scalability
    GoCanvas
    No answers on this topic
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Return on Investment
    GoCanvas
    • GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
    • It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
    Incentivized
    Read full review
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
    ScreenShots