GoCanvas vs. SurveySparrow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoCanvas
Score 8.7 out of 10
N/A
GoCanvas in Reston offers their suite of electronic forms applications to entities in manufacturing, professional services, retail, wholesale, healthcare, and other areas, emphasizing pre-built templates and the ability to customize forms to suit your specific needs, boasting automated workflows on the Professional and Enterprise editions.
$45
per user/per month
SurveySparrow
Score 9.3 out of 10
N/A
SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.
$39
quarterly 500 responses per month
Pricing
GoCanvasSurveySparrow
Editions & Modules
Business
$45
per user/per month
Professional
$55
per user/per month
Individual
Free
Enterprise
Contact sales team
Basic
$117
quarterly 500 responses per month
Premium
$177
quarterly 2,000 responses per month
Business
$597
quarterly 10,000 responses per month
CX Basic
$597
quarterly 1,000 responses per month
CX Premium
$1,497
quarterly 10,000 responses per month
Enterprise
$2,097
quarterly 50,000 responses per month
Offerings
Pricing Offerings
GoCanvasSurveySparrow
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
GoCanvasSurveySparrow
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
GoCanvas
10.0
4 Ratings
25% above category average
SurveySparrow
-
Ratings
Survey templates10.04 Ratings00 Ratings
Themes10.04 Ratings00 Ratings
Custom logo/branding10.04 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
GoCanvas
10.0
4 Ratings
15% above category average
SurveySparrow
-
Ratings
Changes to live survey10.03 Ratings00 Ratings
Question design help10.03 Ratings00 Ratings
Multiple question types10.04 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
GoCanvas
10.0
4 Ratings
19% above category average
SurveySparrow
-
Ratings
Survey logic flexibility10.04 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
GoCanvas
10.0
4 Ratings
21% above category average
SurveySparrow
-
Ratings
Response tracking10.04 Ratings00 Ratings
Data export10.04 Ratings00 Ratings
Standard reports10.03 Ratings00 Ratings
Custom reports10.04 Ratings00 Ratings
Analytics10.03 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
GoCanvas
10.0
4 Ratings
18% above category average
SurveySparrow
-
Ratings
Access controls10.04 Ratings00 Ratings
Compliance10.04 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
GoCanvas
10.0
3 Ratings
23% above category average
SurveySparrow
-
Ratings
Vendor-offered crowdsourcing10.03 Ratings00 Ratings
Respondent restrictions10.03 Ratings00 Ratings
Best Alternatives
GoCanvasSurveySparrow
Small Businesses
Zoho Forms
Zoho Forms
Score 8.7 out of 10

No answers on this topic

Medium-sized Companies
Qualaroo
Qualaroo
Score 9.7 out of 10

No answers on this topic

Enterprises
Medallia
Medallia
Score 8.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
GoCanvasSurveySparrow
Likelihood to Recommend
9.0
(4 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
GoCanvasSurveySparrow
Likelihood to Recommend
Canvas
GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client
Read full review
SurveySparrow
Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
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Pros
Canvas
  • GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
  • GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.
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SurveySparrow
  • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
  • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
  • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
  • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
  • Customer support is very responsive.
Read full review
Cons
Canvas
  • More features with app builder.
  • Chat features in real time.
  • Streaming services.
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SurveySparrow
  • Add custom CSS for Premium plan.
Read full review
Usability
Canvas
No answers on this topic
SurveySparrow
User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
Read full review
Support Rating
Canvas
No answers on this topic
SurveySparrow
The support team is just a call away and also provides email support.
Read full review
Alternatives Considered
Canvas
Read full review
SurveySparrow
We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
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Return on Investment
Canvas
  • GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
  • It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
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SurveySparrow
  • Very simple and intuitive interface.
  • Easy to set-up and use - pays off quickly.
Read full review
ScreenShots