GoCardless vs. Venmo for Business

We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.

Incentivized

I had a customer who wanted me to do his wife's birthday party. I sent him the estimate and he gave me a deposit from his Venmo account. When the party was done, he forgot to pay for a week. I reminded him with an invoice and he sent a deposit. It wasn't immediately deposited, but it [arrived the next day].

• Real time status of direct debit payments
• Homepage dashboard is well made and efficiently tracks the payment status
• GoCardless website supports multiple language

Incentivized

• Timely payout
• Ease of use
• Visibility at all times

Incentivized

• Reduction in fees for customers who use it for large volumes of clients
• Easier for clients to review their payment plans
• Payment sooner to our bank account

Incentivized

• Take out transaction fee. They are not PayPal
• More understanding with bitcoin
• Invoicing would be a good feature

We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate

Incentivized

I find that it is very easy to use, manipulate and I've had no issues at all whenever using it for Business or even personal purposes as well. I've never received any complaints or questions on either side whenever using it as well, and have only heard others speak about it in a positive manner too.

Incentivized

There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.

Incentivized

It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.

Incentivized

PayPal has more work items for businesses. It has invoicing, time tracking, and marketing strategies. I could [use] PayPal to run my business like I do with QuickBooks. Affiliates with other business is crazy. Plus, they also carry debit and credit cards for business and personal purposes. Venmo is the little brother [of PayPal].

• It has helped us to provide alternative payment options to our clients
• It has helped us to secure regular and timely payments with the minimum of fuss

Incentivized

• Positive impact only as it’s enhanced our effectiveness.
• No negative impact.
• Simple, easy to use and well worth the $ investment.

Incentivized