GoCardless

GoCardless

14 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GoCardless	Score 9.2 out of 10	N/A	GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.	N/A

Pricing

GoCardless

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
GoCardless
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	GoCardless
Considered Both Products	GoCardless Cody Murley Controller Chose GoCardless GoCardless better fit Kanopy's needs for the following reasons: (1) desire to decrease credit card payments which carry higher costs, (2) single payment solution for 12+ countries via direct debit at no fees for customers, and (3) better customer integration potential for … Incentivized Helpful? PM Piyush Mittal Senior Client Relations Manager Chose GoCardless We didn't research a lot of platforms as GoCardless offered pretty much everything we were looking for, i.e low cost, easy to use & implement. Incentivized Helpful? NL Nathan Littleton Director Chose GoCardless It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses. Incentivized Helpful? Duncan McMillan Director Chose GoCardless GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for … Incentivized Helpful? Garreth Collard Managing Director Chose GoCardless Gocardless had no integration or monthly fees. You only pay for what you use. Windcave has monthly fees (and a setup fee). Incentivized Helpful? FM Frank Mair Technical Specialist Chose GoCardless For direct debit it is superb. Integration is much easier, and it supports the different strands of our company's UK and European payments landscape. Incentivized Helpful? Verified User C-Level Executive Chose GoCardless [GoCardless has] lower fees and is easier to use. Incentivized Helpful?
Top Pros	Pro Set up Pro Get paid Pro Well made
Top Cons	Minus Large files Minus Setting up Minus Get data

Best Alternatives
	GoCardless
Small Businesses	Apple Pay Score 9.1 out of 10
Medium-sized Companies	Apple Pay Score 9.1 out of 10
Enterprises	Adyen Score 8.8 out of 10
All Alternatives	View all alternatives

User Ratings
	GoCardless
Likelihood to Recommend	9.0 (8 ratings)
Usability	7.0 (1 ratings)
Support Rating	2.0 (1 ratings)

User Testimonials
	GoCardless
Likelihood to Recommend	GoCardless Ltd We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees. Incentivized Cody Murley Controller Read full review
Pros	GoCardless Ltd Real time status of direct debit payments Homepage dashboard is well made and efficiently tracks the payment status GoCardless website supports multiple language Incentivized PM Piyush Mittal Senior Client Relations Manager Read full review
Cons	GoCardless Ltd Not really useable on mobile - no mobile app and poor display in a mobile browser Takes a while for the first payment in a DD to come in, although I appreciate that's a limitation of DD rather than a GoCardless issue, it's worth noting compared the credit/debit card alternatives Incentivized NL Nathan Littleton Director Read full review
Usability	GoCardless Ltd It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account Incentivized Garreth Collard Managing Director Read full review
Support Rating	GoCardless Ltd There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product. Incentivized Garreth Collard Managing Director Read full review
Alternatives Considered	GoCardless Ltd GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for business-to-business payments. Incentivized Duncan McMillan Director Read full review
Return on Investment	GoCardless Ltd Increase customer digital payments vs. check by 18% and climbing. Decrease time to pay significantly and allow payment directly at time of order. Reduce write-off and non-payment by customer. Cost to Kanopy has been reasonable and benefit exceeds the fees. Incentivized Cody Murley Controller Read full review
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