GoCardless

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoCardless
Score 8.3 out of 10
N/A
GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.N/A
Pricing
GoCardless
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
GoCardless
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoCardless
Considered Both Products
GoCardless
Chose GoCardless
GoCardless sends an email when a customer signs up in the portal which is crucial. We have many issues with not knowing when a customer has signed up to make a payment. GoCardless is seamless with a checkbox that makes this function possible. Our other software does not do …
Chose GoCardless
GoCardless better fit Kanopy's needs for the following reasons: (1) desire to decrease credit card payments which carry higher costs, (2) single payment solution for 12+ countries via direct debit at no fees for customers, and (3) better customer integration potential for …
Chose GoCardless
We didn't research a lot of platforms as GoCardless offered pretty much everything we were looking for, i.e low cost, easy to use & implement.
Chose GoCardless
It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
Chose GoCardless
GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for …
Chose GoCardless
Gocardless had no integration or monthly fees. You only pay for what you use. Windcave has monthly fees (and a setup fee).
Chose GoCardless
For direct debit it is superb. Integration is much easier, and it supports the different strands of our company's UK and European payments landscape.
Chose GoCardless
[GoCardless has] lower fees and is easier to use.
Features
GoCardless
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
GoCardless
8.6
2 Ratings
18% above category average
Fraud Detection7.42 Ratings
API or SDK5.02 Ratings
Recurring Payment Support10.01 Ratings
Billing and Invoicing Support10.01 Ratings
Global Support10.01 Ratings
Payment Form Acceptance9.02 Ratings
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GoCardless
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User Ratings
GoCardless
Likelihood to Recommend
9.0
(10 ratings)
Usability
9.0
(3 ratings)
Support Rating
2.0
(1 ratings)
User Testimonials
GoCardless
Likelihood to Recommend
GoCardless Ltd
We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
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Pros
GoCardless Ltd
  • Real time status of direct debit payments
  • Homepage dashboard is well made and efficiently tracks the payment status
  • GoCardless website supports multiple language
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Cons
GoCardless Ltd
  • Reduction in fees for customers who use it for large volumes of clients
  • Easier for clients to review their payment plans
  • Payment sooner to our bank account
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Usability
GoCardless Ltd
We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate
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Support Rating
GoCardless Ltd
There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
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Alternatives Considered
GoCardless Ltd
It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
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Return on Investment
GoCardless Ltd
  • It has helped us to provide alternative payment options to our clients
  • It has helped us to secure regular and timely payments with the minimum of fuss
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ScreenShots