GoDaddy vs. inFlow Inventory

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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inFlow Inventory is a very useful tool for any and every e-commerce business that wishes to have a more efficient and seamless means of managing their inventory. It is particularly well suited to small businesses such as mine who need the extra hand and a products-based business that has goods to track.

• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

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• The ease of use is phenomenal. Unlike other software where the dealer comes and sets up the whole system, you can do this all by yourself.
• You can upload multiple items detail in inventory via CSV file rather than enter each item detail.
• It gives you features to which you can change the virtual location of any item.
• We are an eCommerce Business. Therefore, we want the status for each item which is available in our stock, whether it was returned from a customer or rejected by the vendor. In addition, inFlow gives you all these functionalities on a single platform.
• It's a user-friendly application which doesn't require an expert to configure it.
• You can integrate InFlow with eCommerce solution i.e. Magento & Shopify.

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• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

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• Lag - The software lags a bit while communicating with server. It causes a little delay and frustration for certain features
• Reporting - Although the reporting is good enough it lacks a certain amount of customization for reports
• Integrations - While the software integrates smoothly with a lot of accounting softwares, it sometimes creates issues with certain l2c erp systems

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

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We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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Independently Invited by TrustRadius

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I haven’t used any other inventory management system before using inFlow Inventory, I feel very lucky to have found a software that does what I need it to do without the need to try any other software prior. It meets my eCommerce small business needs and I’m very satisfied with the customer service I receive from this app.

• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• inFlow has a lot of important inventory management features, but I like the easy import tool that adds stock to the database in less than a minute.
• You can keep track of inventory, purchase orders, modify items, and generate reports of sales, salesperson, product, statistics. The possibilities are endless with this tool.
• The software is very easy to work with and see real-time updates. Everything from transferring stock to pulling stock and inputting new products is done with ease.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info