GoDaddy vs. Designcenter Solid Edge

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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Well Suited for:

• Integrated designs performed by multiple designers simultaneously (designs requiring a Product Lifecycle Management system);
• Designs requiring a high degree of parameterisation;
• Large companies where specific standards and best practices are applied to all models and drawings created.

Not Well Suited for:

• Personal use in designing one-off models and drawings;
• Small business use where very few of the expensive features are actually used.

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• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

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• It has very good user interface in classic or ordered environment.
• In 2D or drafting, you can give any Geometric tolerancing and symbols to any dimension. There is a wide range of options available.
• You can convert any files in step file (.stp) and can open it in other designing applications easily.
• After converting 3D drawings in 2D you can make changes in 2D drawing by converting it in the draft. You can also add details like cross-sections and detailed view.
• You can directly make threads without creating holes.

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• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

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• Being used to 2-key and 3-key commands from the keyboard, it would be nice if this was more robust in Solid Edge. The capability of programming keystroke commands exists in Solid Edge, but it would be more user friendly in that regard.
• Editing hatches can be a challenge.
• I'm not a fan of the ribbon bar, but that seems to be a feature across software platforms in Windows.

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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As mentioned previously, Siemens Solid Edge is not the most user-friendly of products at all. It requires intense training to make sure that the basics are understood, and after that, there are numerous other training interventions needed to be able to perform expert-level CAD functions. The GUI is not intuitive, as many other packages are, and the features built-in are not well defined. The process to use many of these features is counter-intuitive and requires a mind-shift.

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

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I have been involved with support and training of Solid Edge for 24 years. Given that I based my business model on support, and have been successful for all these years, I know excellent support. Siemens support for Solid Edge, "GTAC", is the definition of support for a product in every aspect.

We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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FreeCAD is often better than Solid Edge 2021 when converting files, but I hope this changes with 2023 NX is overall more powerful, but that is to be expected (and you cant add it above because it is too short for whatever reason).

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• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

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• It took about 20 hours of use to get the basics of Synchronous Technology, and with just a basic competency I was able to make useful changes to the design. One of those changes was impossible to do our other CAD program.
• My use lately has mostly been on personal time and self-driven, so learning other aspects and features of Solid Edge has been slower. Creating a drawing for a part required a few hours to learn and do the first time, but luckily there were YouTube videos for examples. With practice, I would expect the time to reflect what it takes in SolidWorks (about 30 minutes).

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