Gong vs. OgyMogy

- For upskilling sales reps—for onboarding—allow others to see how we interact with customers for our roles—excellent for sharing with clients, and putting in an expiration date is a wonderful feature—a great time saver for the next steps, especially as a presenter without having time to take notes myself.

Incentivized

Without a doubt this software is one of the best purchases we have been able to make since our employees are much more focused on their work, unproductive hours have decreased and all projects are executed in the best way. I 100% recommend this great tool.

Incentivized

• Transcribing the meeting. Audio to text.
• Creating meeting summaries that include key follow-up points.
• AI for a user to query the meeting to get key information.
• Breaking down the meeting by the speaker for ease of search and navigating through the meeting.

Incentivized

• It could use a predefined follow-up email template and populate the predefined fields or questions.
• It could ask you when to start recording (on Zoom) instead of doing it at some awkward random moment.
• It sometimes misses the speaker when creating a transcript.

Incentivized

We love Gong and our customers like it too. We can bring additional value by being to provide a dialogue of all our customer conversations.

Incentivized

Many times, starting to write a meeting summary after a meeting can be rather challenging, as I don't know where to start. BGong.io helps me kick-start with composing the meeting summaries, and I can then edit them to my liking, making the summary more personal instead of AI-generated. Helping me remember what was said in a discussion is crucial for my line of work.

Incentivized

I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt

Incentivized

This is nothing something I'm able to answer

Incentivized

Zoom has great integrations and summary tools. There is less insight at the company level, whereas Gong is built to give insight across the customer journey. Zoom pushes to Hubspot nicely, but Hubspot doesn't have the capabilities to organize this data at the company level in the way that Gong does. You can piece together the call recording features, but you can't replace the level of insight that Gong offers at the company level by leveraging call data

Incentivized

I was not involved with the process

Incentivized

I was not involved with the process

Incentivized

• Time savings on email recaps and meeting notes; fully automated if you let the team lean into these features!
• It saves me time from having to attend every client call, especially since most of my team is 3 hours ahead of me, so I have limited time to join their calls to begin with.
• Specific feedback about a moment vs. generic feedback.

Incentivized