What users are saying about
22 Ratings
22 Ratings
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Score 9.5 out of 101

Likelihood to Recommend

Gong.io

Gong.io is great for any organization that wants to have sales or support calls recorded and cataloged for future reference. We use it for coaching as well as for reps reviewing their own calls to remember things that they had discussed. It helps me prepare for future calls with companies I haven't talked to in a while.
Brad Wilkerson profile photo

Pros

Gong.io

  • Picking out topics addressed in calls.
  • Pulling out action items discussed.
  • Tracking talk time %.
Brad Wilkerson profile photo

Cons

Gong.io

  • Topics discussed are not always accurate.
Brad Wilkerson profile photo

Alternatives Considered

Gong.io

I haven't used any competitors to Gong other than just recording calls in my conferencing software (Zoom or join.me).
Brad Wilkerson profile photo

Return on Investment

Gong.io

  • Better at handling competitor scenarios.
  • Saved time with coaching by only focusing on the important tasks and receiving alerts.
  • Employee efficiency -- able to handle more calls on their own vs needing peers or managers to help.
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Pricing Details

Gong.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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