Goodworld vs. Small Improvements

As an organization, we have several different types of fundraising events. This product allows us to have individual pages or a full event page. It's pretty straightforward, even for our donor fundraisers. They can create their own individual fundraising pages to share through social media or email. Their help and support are wonderful!

Incentivized

I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.

Incentivized

• Ease of creating a branded landing page, Day 1 we were able to set up our main donation page on our website, that looked great, was easy to copy links, and with the page or event set up, it's easy to edit and update.
• Donor list exports, easy to filter and download
• Payment - Gift notifications are prompt

• Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
• Praise Wall: A public place to post positive and encouraging comments about other employees.
• 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.

Incentivized

• I don’t really have any dislikes. The only time I have trouble with something is creating the appropriate graphics that work across all devices, especially mobile devices. It can be a bit cumbersome.

• Being able to edit projects more easily (and have a documented edit history) would be beneficial.
• Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
• Gantt charts would be a nice to have for a top level management view.

Incentivized

It's the best deal on the best suite of tools.

Incentivized

The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.

Incentivized

Goodworld is by far the more superior product because it lets us be more proactive in implementing customized giving experiences, has a more powerful dashboard, and streamlines the giving process in a more modern interface. That's just the technology aspect - their team makes the experience even better!

Incentivized

Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.

Incentivized

• There have been no negatives.
• It has allowed us to reach a wider audience and allow more people to easily donate.

Incentivized

• Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
• Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.

Incentivized