TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Authenticator

    Score8.9 out of 10
    N/AGoogle Authenticator is a mobile authentication app.N/A

    Microsoft Windows

    Score8.2 out of 10
    N/AWindows is an operating system with editions to support business workstations.N/A
    Pricing
    Google AuthenticatorMicrosoft Windows
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google AuthenticatorMicrosoft Windows
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google AuthenticatorMicrosoft Windows
    Considered Both Products
    Google
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    37 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    36 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    39 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Google AuthenticatorMicrosoft Windows
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    CentOS Linux
    Score8.9 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    IBM AIX
    Score9.4 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    Red Hat Enterprise Linux (RHEL)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google AuthenticatorMicrosoft Windows
    Likelihood to Recommend
    9.2
    (51 ratings)
    9.2
    (10 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (8 ratings)
    8.4
    (7 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (8 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google AuthenticatorMicrosoft Windows
    Likelihood to Recommend
    Google
    Logging into my work accounts is where Google Authenticator works best. Also, I had a personal account get hacked. I had an account created to book hotels, but someone was constantly resetting my password. To prevent further hacking attempts, I set up Google Authenticator. I do not believe it would be appropriate for banking accounts.
    Incentivized
    Read full review
    Microsoft
    I think for every business in the world Microsoft Windows is a good use as standard OS system. It’s easy to use and a lot of other company's use it which make it very appealing for user to learn more about Microsoft Windows. The Office 365 suite is really good as a free feature and used a lot by every user of Microsoft Windows. If you got a designer business I would recommend other brands that are specialized in that kind of work. I feel Windows will come short on that end.
    Incentivized
    Read full review
    Pros
    Google
    • One strength is in how it checks identity to stop unwanted people from getting access.
    • Another strength is in cutting down on the frustration of users for the authentication process.
    • With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.
    Incentivized
    Read full review
    Microsoft
    • It is very easy to use, can be picked up by a novice in minutes.
    • It is aesthetically pleasing, and appears clean and modern.
    • Most programs that people use in their day to day run on windows natively.
    Incentivized
    Read full review
    Cons
    Google
    • I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
    • I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
    Incentivized
    Read full review
    Microsoft
    • Forced updates occasionally have bad timing when ignored for too long
    • Microsoft Edge Web Browser is a bit clunky
    • The 3D desktop still needs some improvement
    Read full review
    Likelihood to Renew
    Google
    It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    Google
    It's as easy as opening the app and what I need it for is there. I don't have to fumble with other accounts or getting something else to open it for me. I have all the access that I need for the use of the app within seconds and I can get access to the info that I need.
    Read full review
    Microsoft
    It's easy to use, very straightforward, and user-friendly. It has improved over the years, but you still need to be careful not to shut it down improperly because that may lead to corruption and Windows being unable to boot. There is plenty of software available that covers most needs.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    In terms of availability, I had not experienced any issues with outages or the product not working when needed
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Google
    The performance of google Authenticator is good and I have not experienced any slow downs
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    Google
    I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
    Incentivized
    Read full review
    Microsoft
    support remains spotty, researching online articles are a pain
    Incentivized
    Read full review
    Implementation Rating
    Google
    It was easy to implement and it went very smoothly. No issues
    Incentivized
    Read full review
    Microsoft
    MDT helped deploy OS to users machines via PXE boot.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    First, Google Authenticator meets the security requirements which should be considered "table stakes". Second, simplicity is critical. Many users don' understand why they are setting up MFA (or they just don't care), and so adding additional complications to their day-to-day is always challenging. When it is simple, it makes life a lot easier. Finally, trust (due to the brand name recognition, primarily) removes any notion of "what is this?" that the user may have from being required to install something on their personal device for work purposes.
    Incentivized
    Read full review
    Microsoft
    Microsoft Windows and macOS are both useful operating systems. There are businesses who much prefer macOS and some that prefer Windows. Businesses that revolve around industries such as game design, art design, graphic design may opt to use macOS due to its optimization with programs that revolve around these topics. Other businesses that are more focused towards Data or text processing may opt to use Windows due to its familiarity across the world and ease of access.
    Incentivized
    Read full review
    Scalability
    Google
    The product doesn’t have any features of tools that can help it scale
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Google
    • More secure data = less worried about a data breach.
    • Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
    • Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
    Incentivized
    Read full review
    Microsoft
    • Positively effects our easy of use of other programs
    • Take it for granted because it is so transparent in use
    • Definitely worth the price.
    Incentivized
    Read full review
    ScreenShots