TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Business Profile

    Score8.4 out of 10
    N/AGoogle Business Profile (formerly Google My Business) is a free tool that allows users to promote a Business Profile and business website on Google Search and Maps. With an account, users can see and connect with customers, post updates to the Business Profile, and see how customers are interacting with a business on Google.N/A

    Perplexity

    Score8.7 out of 10
    N/APerplexity Enterprise is an enterprise research and knowledge platform that combines web research, internal knowledge search, multiple AI models, and agentic task execution. Employees can use it to find cited information on the public web, ask questions across connected company content, analyze files, conduct multi-step research, and create work products from a governed workspace.

    $20

    per month

    Pricing
    Google Business ProfilePerplexity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Business ProfilePerplexity
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Business ProfilePerplexity
    Considered Both Products
    Google
    No answer on this topic
    Perplexity AI, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    48 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    47 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    48 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Google Business ProfilePerplexity
    Small Businesses
    No answers on this topic
    Elasticsearch
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Elasticsearch
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Amazon CloudSearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Business ProfilePerplexity
    Likelihood to Recommend
    9.2
    (48 ratings)
    8.8
    (6 ratings)
    Usability
    8.5
    (3 ratings)
    8.6
    (6 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google Business ProfilePerplexity
    Likelihood to Recommend
    Google
    The great advantage of Google My Business is that any business that complies with the privacy and authentication policy requirements can access all the functionality tools that help promote the business website through the referral system, exchange of opinions with other users and search engine optimization (SEO).
    Incentivized
    Read full review
    Perplexity AI, Inc.
    Perplexity is helpful when you want auto-code generation for day-to-day problem scenarios such as Powershell script to accomplish a task, Code to invoke a REST API, Class generation from JSON/XML data, etc. It is also helpful when you want to correct or optimize code that you have self-written. Perplexity might not be best suited for scenarios when you need 100% accuracy without your self-verification of correctness.
    Incentivized
    Read full review
    Pros
    Google
    • Google My Business offers us an alert system in our work email, where we receive notifications when there is a new comment or review of our company. This alert system helps us to be aware of each of the opinions written by each client who has received our services, in order to be able to respond to each of them in record time.
    • Google My Business gives me a complete visualization of the clicks, location of the searches of my company and the visits that my business file has received. This visualization allows me to control access and measure the traffic that my business listing is generating in conjunction with the Google Maps service.
    • The update of my company file is done in real time and immediately. I don't have to wait several minutes for my company file to update. When I make a change to my company information, the changes are shown immediately to all clients who consult that business card.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    • Research the company that my prospects work for.
    • Research background on my prospects.
    • Combine those two and come up with about one page on how to approach them based on the space (persona) I created.
    Incentivized
    Read full review
    Cons
    Google
    • Like most Google products UX / usability is often lacking whilst feature set strong
    • Changing a locations address can be difficult with support hard to access
    • Clients can add photos, if badly shot / composed these can be detrimental to your brand.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    • Image generation is not upto mark
    • Data analysis for excel is way off
    • Getting insights on data not available online is hard
    • Need to embed like copilot in assisting day to day activities
    Incentivized
    Read full review
    Usability
    Google
    I gave the Google Business Profile's overall usability an 8 because it doesn't update the directions automatically when you put in an address if a business moves. You also have to go in and manually move the pin. This isn't always easy to do. It would be much easier if the pin updated automatically.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    It's great, but doesn't necessarily feel like it adds enough value over using CoPilot, ChatGPT, or whichever generative AI tool your business already uses. Time will tell if this model continues to be developed, and whether it remains competitive with the other big models out in the industry, and innovating features and integrating more use cases fast.
    Incentivized
    Read full review
    Support Rating
    Google
    Whether it is technical or customer support, Google My Business excels and suffers in the exact same ways that all other branches of Google do. While you'll eventually figure out the issue, the sheer magnitude of the company comes with expected hurdles, wait times, and support you'd come to expect from other large companies.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    No answers on this topic
    Alternatives Considered
    Google
    Google is the most powerful SERP and has much more robust features than Bing Places. Users also statistically trust Google more than Bing and it provides much more authority in the search space. The good news is that Bing Places can be synched with Google My Business which is great and convenient for business owners. It's just another alternative for businesses and I highly recommend that all businesses have an account with both Bing Places and Google My Business for optimal performance.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    I use all three at present, Perplexity IS outstanding when It comes to researching, like a search engine on steroids. If you need programming skills Claude or Chatgpt seem better suited for the task. What I normally do in a project IS use all three in order to arrive at a more insightful outcome. The BEST of all world.
    Read full review
    Return on Investment
    Google
    • I don't have any numerical metrics but, we have seen an influx in customers purchasing our hot hands ever since we listed them on Google Business Profile about a year and a month ago. We have since sold over 400 units since listing them as an available item.
    Incentivized
    Read full review
    Perplexity AI, Inc.
    • Increases efficiency
    • Saves costs (e.g. for creation of creative content)
    • Frees up time that can be used for other productive actions
    Incentivized
    Read full review
    ScreenShots