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Gemini Enterprise Agent Platform vs. Salesforce Agentforce Marketing

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gemini Enterprise Agent Platform

    Score8.9 out of 10
    N/AThe Gemini Enterprise Agent Platform is a fully-managed, unified environment designed for the development, orchestration, and governance of Autonomous AI Agents. The platform consolidates AI Studio, Agent Builder, and a diverse Model Garden to support the creation of complex, multi-agent systems grounded in enterprise data and business logic.

    $0

    Starting at

    Agentforce Marketing

    Score7.6 out of 10
    N/AMarketing Cloud is a cloud-based digital marketing platform, used by marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

    $1,250

    per month per installation

    Pricing
    Gemini Enterprise Agent PlatformAgentforce Marketing
    Editions & Modules
    Imagen model for image generation
    $0.0001
    Starting at
    Text, chat, and code generation
    $0.0001
    per 1,000 characters
    Text data upload, training, deployment, prediction
    $0.05
    per hour
    Video data training and prediction
    $0.462
    per node hour
    Image data training, deployment, and prediction
    $1.375
    per node hour
    Account Engagement
    $1,250
    per month
    Engagement
    $1,250
    per month
    Intelligence
    $3,000
    per month
    Loyalty Management
    $20,000
    per month
    Personalization
    $100,000
    per year
    Data Cloud for Marketing
    $108,000
    per year
    Offerings
    Pricing Offerings
    Gemini Enterprise Agent PlatformAgentforce Marketing
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing is based on the Vertex AI tools and services, storage, compute, and Google Cloud resources used.—
    More Pricing Information
    Community Pulse
    Gemini Enterprise Agent PlatformAgentforce Marketing
    Considered Both Products
    Google
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    88%
    Would buy again
    84 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    89%
    Delivers good value for the price
    72 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    93%
    Happy with the feature set
    89 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    88%
    Lived up to sales and marketing promises
    58 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    12 Answers
    84%
    Implementation went as expected
    54 Answers
    Features
    Gemini Enterprise Agent PlatformAgentforce Marketing
    AI Development
    Comparison of AI Development features of Gemini Enterprise Agent Platform and Salesforce Agentforce Marketing
    Feature
    Gemini Enterprise Agent Platform
    8.6
    2 Ratings
    14% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Machine learning frameworks8.62 Ratings00 Ratings
    Data management9.12 Ratings00 Ratings
    Data monitoring and version control8.22 Ratings00 Ratings
    Automated model training9.12 Ratings00 Ratings
    Managed scaling7.72 Ratings00 Ratings
    Model deployment8.62 Ratings00 Ratings
    Security and compliance8.62 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Gemini Enterprise Agent Platform and Salesforce Agentforce Marketing
    Feature
    Gemini Enterprise Agent Platform
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    171 Ratings
    6% below category average
    WYSIWYG email editor00 Ratings7.4122 Ratings
    Dynamic content00 Ratings8.1153 Ratings
    Ability to test dynamic content00 Ratings6.3112 Ratings
    Landing pages00 Ratings7.6121 Ratings
    A/B testing00 Ratings7.0151 Ratings
    Mobile optimization00 Ratings6.7111 Ratings
    Email deliverability reporting00 Ratings7.3132 Ratings
    List management00 Ratings8.1129 Ratings
    Triggered drip sequences00 Ratings7.295 Ratings
    Lead Management
    Comparison of Lead Management features of Gemini Enterprise Agent Platform and Salesforce Agentforce Marketing
    Feature
    Gemini Enterprise Agent Platform
    -
    Ratings
    Salesforce Agentforce Marketing
    8.1
    124 Ratings
    2% above category average
    Lead nurturing automation00 Ratings8.9109 Ratings
    Lead scoring and grading00 Ratings8.1110 Ratings
    Data quality management00 Ratings7.3116 Ratings
    Automated sales alerts and tasks00 Ratings8.2101 Ratings
    Campaign Management
    Comparison of Campaign Management features of Gemini Enterprise Agent Platform and Salesforce Agentforce Marketing
    Feature
    Gemini Enterprise Agent Platform
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    114 Ratings
    4% below category average
    Calendaring00 Ratings7.3103 Ratings
    Event/webinar marketing00 Ratings7.497 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Gemini Enterprise Agent Platform and Salesforce Agentforce Marketing
    Feature
    Gemini Enterprise Agent Platform
    -
    Ratings
    Salesforce Agentforce Marketing
    7.4
    88 Ratings
    2% below category average
    Social sharing and campaigns00 Ratings7.283 Ratings
    Social profile integration00 Ratings7.539 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Gemini Enterprise Agent Platform and Salesforce Agentforce Marketing
    Feature
    Gemini Enterprise Agent Platform
    -
    Ratings
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    1% above category average
    Dashboards00 Ratings8.1118 Ratings
    Standard reports00 Ratings7.3123 Ratings
    Custom reports00 Ratings7.3100 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Gemini Enterprise Agent Platform and Salesforce Agentforce Marketing
    Feature
    Gemini Enterprise Agent Platform
    -
    Ratings
    Salesforce Agentforce Marketing
    7.5
    124 Ratings
    2% below category average
    API00 Ratings6.790 Ratings
    Role-based workflow & approvals00 Ratings6.689 Ratings
    Customizability00 Ratings6.9111 Ratings
    Integration with Salesforce.com00 Ratings7.6113 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.914 Ratings
    Integration with SugarCRM00 Ratings8.611 Ratings
    Third-party software integrations00 Ratings7.524 Ratings
    Best Alternatives
    Gemini Enterprise Agent PlatformAgentforce Marketing
    Small Businesses
    Saturn Cloud
    Score7.8 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    DataRobot
    Score8.2 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    DataRobot
    Score8.2 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Gemini Enterprise Agent PlatformAgentforce Marketing
    Likelihood to Recommend
    7.6
    (15 ratings)
    8.2
    (329 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (114 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (37 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (11 ratings)
    Performance
    7.6
    (12 ratings)
    9.6
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.0
    (17 ratings)
    Configurability
    7.8
    (12 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.5
    (40 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    User Testimonials
    Gemini Enterprise Agent PlatformAgentforce Marketing
    Likelihood to Recommend
    Google
    we used Vertex AI on our automation process the model very useful and working as expected we have implemented in our monitoring phase this very helpful our analysis part. real time response is very effective and actively provide detailed overview about our products.this phase is well suited in our org. this model could not applicable for small level projects why because this model not needed for small level projects and without related resource of ML this model not useful. strictly on non cloud org not suitable means on pram not suitable
    Incentivized
    Read full review
    Salesforce
    I think the product, by definition, is meant for marketing — and we use it exactly for that, for running campaigns. That’s the best-suited use case for the product. I don’t think it’s really meant to be used for anything else — that’s just not how it’s designed.
    Incentivized
    Read full review
    Pros
    Google
    • Vertex AI comes with support for LOTs of LLMs out of the box
    • MLOps tools are available that help to standardize operational aspects
    • Document AI is an out of the box feature that works just perfectly for our use cases of automating lots to tedious data extraction tasks from images as well as papers
    Incentivized
    Read full review
    Salesforce
    • Filter relevant content so you can priorize those that are more relevant and resolve it first
    • Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
    • Configure automation rules to order the work of those who must interact with the customer
    Incentivized
    Read full review
    Cons
    Google
    • Customization of AutoML models - A must needed capability to be able to tweak hyperparameters and also working with different models
    • Model Explainability -Providing more comprehensive explanations about how models are utilizing features could be very beneficial
    • Model versioning and experiments tracking - Enhancing the versioning capability could be good for end users
    Incentivized
    Read full review
    Salesforce
    • The email builder does not offer any way to catch/check bugs across different email service providers
    • Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
    • Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
    • Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    Salesforce
    As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
    Read full review
    Usability
    Google
    No answers on this topic
    Salesforce
    You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Salesforce
    Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
    Read full review
    Performance
    Google
    Google is always top notch with their security and user interface performance. We use Google's entire suite in our business anyways, so using Vertex became second nature very quickly. I will say, though, that Google does need to come down on the price somewhat with their token allocation. Also, their UI is very robust, so it does require some time for training to really master it.
    Incentivized
    Read full review
    Salesforce
    Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.
    Read full review
    Support Rating
    Google
    No answers on this topic
    Salesforce
    They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support
    Incentivized
    Read full review
    In-Person Training
    Google
    No answers on this topic
    Salesforce
    The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
    Read full review
    Online Training
    Google
    No answers on this topic
    Salesforce
    Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Salesforce
    From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
    Read full review
    Alternatives Considered
    Google
    We tend to adapt and use the platform that suits the customers needs the best. We return to Vertex AI because it is the most in-depth option out there so we can configure it any which way they want. However, it is not quick to market and constantly changing or updating it's feature-set. This makes it suitable for bigger customers that have the capital and time to spend on a bigger project that is well researched and not quick to market like some of the other options that feel like a light-version of this.
    Incentivized
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    Salesforce
    We use Salesforce Marketing Cloud for lead management, generating reports, tracking customer and dealer information, inputting orders, and more. I prefer HubSpot for email marketing and automation because it is easier to use and the emails are designed much better. We currently use Salesforce and HubSpot, and we are very happy to have both, as they have different pros/cons.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    No answers on this topic
    Salesforce
    was not involved with this part but i have not heard about clompaints
    Incentivized
    Read full review
    Scalability
    Google
    No answers on this topic
    Salesforce
    Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.
    Incentivized
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    Return on Investment
    Google
    • It is pay as you go model so it'll save more cost of your org. In our case previously we used to incurred 1-2L/Month now we are reduced it to 80k-1L.
    • It'll help you save your model training & model selection time as it provides pre-trained models in autoML.
    • It'll help you in terms of Security wherein we can use row level security access to authorized persons.
    Incentivized
    Read full review
    Salesforce
    • Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
    • Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
    • Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.
    Incentivized
    Read full review
    ScreenShots

    Gemini Enterprise Agent Platform Screenshots

    Screenshot of an introduction to generative AI on Vertex AI - Vertex AI Studio offers a Google Cloud console tool for rapidly prototyping and testing generative AI models.Screenshot of gen AI for summarization, classification, and extraction - Text prompts can be created to handle any number of tasks with Vertex AI’s generative AI support. Some of the most common tasks are classification, summarization, and extraction. Vertex AI’s PaLM API for text can be used to design prompts with flexibility in terms of their structure and format.Screenshot of Custom ML training overview and documentation - An overview of the custom training workflow in Vertex AI, the benefits of custom training, and the various training options that are available. This page also details every step involved in the ML training workflow from preparing data to predictions.Screenshot of ML model training and creation -  A guide that shows how Vertex AI’s AutoML is used to create and train custom machine learning models with minimal effort and machine learning expertise.Screenshot of deployment for batch or online predictions - When using a model to solve a real-world problem, the Vertex AI prediction service can be used for batch and online predictions.

    Agentforce Marketing Screenshots

    Screenshot of Pardot Analytics - Pardot's reporting and analytics can be used to perform true revenue impact analysis and closed-loop reporting.Screenshot of Pardot Email Analytics - The reach and impact of  email marketing efforts are displayed in real-time with advanced reporting and analytics by device, and email client.Screenshot of Pardot Forms and Landing Pages - Pardot's form and landing page builders are used to turn online traffic to leads with targeted offers and content marketing.Screenshot of Pardot Email Marketing - Lead nurturing flows are defined via an interface that enables definition of the simplest or most complex segmented and targeted campaigns.