Google Forms vs. iSpring Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Forms
Score 8.5 out of 10
N/A
Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
iSpring Suite
Score 8.7 out of 10
N/A
iSpring Suite helps users build courses that are mobile-ready and adaptive. It’s integrated with PowerPoint, so users can create the content in the familiar PPT interface without spending time on specific training. The toolkit supports the creation of professional courses, video lectures, role-play simulations, and a range of assessments that display and work on any device. With the iSpring Suite AI package, users have even more capabilities for creating eLearning content. It comes with…
$970
per year per user
Pricing
Google FormsiSpring Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google FormsiSpring Suite
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAcademic, non-profit, government and volume discounts are available.
More Pricing Information
Community Pulse
Google FormsiSpring Suite
Considered Both Products
Google Forms

No answer on this topic

iSpring Suite
Chose iSpring Suite
Our primary course and quiz creator was using Google Forms - iSpring Suite is several times better. Easier to use and makes more engaging content instead of bland questions that are easily ignorable by the user.
Features
Google FormsiSpring Suite
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Forms
6.6
122 Ratings
19% below category average
iSpring Suite
-
Ratings
Survey templates7.7113 Ratings00 Ratings
Themes6.0111 Ratings00 Ratings
Custom logo/branding6.199 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Forms
8.0
120 Ratings
6% below category average
iSpring Suite
-
Ratings
Changes to live survey9.0114 Ratings00 Ratings
Question design help7.297 Ratings00 Ratings
Multiple question types7.9119 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Forms
7.0
109 Ratings
17% below category average
iSpring Suite
-
Ratings
Survey logic flexibility7.0109 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Forms
8.4
121 Ratings
4% above category average
iSpring Suite
-
Ratings
Response tracking8.2119 Ratings00 Ratings
Data export8.1115 Ratings00 Ratings
Standard reports7.9112 Ratings00 Ratings
Custom reports9.285 Ratings00 Ratings
Analytics8.493 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Forms
8.1
115 Ratings
6% below category average
iSpring Suite
-
Ratings
Access controls8.0112 Ratings00 Ratings
Compliance8.189 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Forms
7.7
89 Ratings
5% below category average
iSpring Suite
-
Ratings
Vendor-offered crowdsourcing7.841 Ratings00 Ratings
Respondent restrictions7.687 Ratings00 Ratings
Best Alternatives
Google FormsiSpring Suite
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
iSpring LMS
iSpring LMS
Score 9.5 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 7.0 out of 10
iSpring LMS
iSpring LMS
Score 9.5 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
Articulate 360
Articulate 360
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google FormsiSpring Suite
Likelihood to Recommend
9.7
(116 ratings)
9.1
(122 ratings)
Likelihood to Renew
10.0
(3 ratings)
9.1
(3 ratings)
Usability
9.2
(56 ratings)
8.2
(64 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(48 ratings)
10.0
(17 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
3.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google FormsiSpring Suite
Likelihood to Recommend
Google
Google Forms is great for simple surveys, such as quick polls, but any logic beyond conditional pages is not supported. Google Forms is best used when the survey participants have and are permitted to use a Google Account to fill out the form; we ran into issues with hospital IT departments. I don't believe there's a better free tool out there than Google Forms, though.
Read full review
iSpring Solutions Inc
iSpring Suite gives me a platform to easily create training courses for any number of subjects, custom-designed to fit my workplace. I can include quizzes that allow me to track both the completion rate of the course and the success rate of the training. Its user-friendliness stands out and makes my role as Training Director much easier on a day-to-day basis.
Read full review
Pros
Google
  • Live results: When a user completes the form the results are added instantly.
  • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
  • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
  • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
Read full review
iSpring Solutions Inc
  • Great range of images to use to show real people in the slides across the slideset because of the number of different actions they are doing
  • Support is easy to access and always helpful with easy to understand advice as well as links to further knowledge
  • Recording narration and editing within the iSpring Suite presentation makes it easy to use this function as a novice.
Read full review
Cons
Google
  • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
  • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
Read full review
iSpring Solutions Inc
  • More facial expressions of the characters.
  • Update independent of my prompting/box checking.
  • Add details on what the customized play includes when the mouse hovers over the icon. It took a bit of time to realize that this was where we could select different layouts.
Read full review
Likelihood to Renew
Google
I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
Read full review
iSpring Solutions Inc
I would give it 10 but I also like to try new solutions.
Read full review
Usability
Google
Overall ease of use for staff, volunteers, and adult learners, and easy to get reports and to share reports via Sheets. As a free tool, it does more than expected. Easy to change the look and brand it to your organization, or just make it more fun, depending on what you want to use it for.
Read full review
iSpring Solutions Inc
iSpring Suite is a perfect tool overall to create contents in collaboration with colleagues. There are some difficulties though in usability but the usability is OK in total. We are fully satisfied with the customer support. There are simple online tutorials and a team of competent support colleagues. The support content is sometimes not simply accessible, you need to search for them longer.
Read full review
Reliability and Availability
Google
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
Read full review
iSpring Solutions Inc
No answers on this topic
Performance
Google
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
Read full review
iSpring Solutions Inc
No answers on this topic
Support Rating
Google
We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed.
Read full review
iSpring Solutions Inc
Great software is only exceeded by their fantastic support. Prompt responses, complete with clearly outlined steps to follow, are just the beginning. There are tremendous resources and continual webinars to challenge what we think we know about the iSpring Suite. I often use PowerPoint to lay out marketing slides, add music and narration, then publish them as an MP4 video. I can count on iSpring support to assist me when I need help.
Read full review
Implementation Rating
Google
Google Forms doesn't really require "implementation": simply log into GDrive and create a survey! You can configure settings per survey to, for example, automatically write responses to a GSheet.
Read full review
iSpring Solutions Inc
No answers on this topic
Alternatives Considered
Google
Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment allows to perform work efficiently and without affecting the quality of it.
Read full review
iSpring Solutions Inc
Ultimately, I selected iSpring Suite because of the ease of use and small learning curve. I needed to be able to start creating content immediately, and after doing trial periods with iSpring as well as some of the other options, it was clear that I could be up and running the quickest with iSpring. I don't see any features that are missing for what I need, and it was also the cheapest option.
Read full review
Scalability
Google
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
Read full review
iSpring Solutions Inc
No answers on this topic
Return on Investment
Google
  • High positive impact and return of investment; easy to use and seamlessly integrated with current Google Drive and Suite
  • Ability to create surveys on demand and quickly, saving time and energy
  • Easy to train others in using Google Forms so that there is not a bottleneck of knowledge
Read full review
iSpring Solutions Inc
  • The ROI on this product has been great
  • It has enhance my reputation personally within the organization. This has led to other departments requesting me by name to head up eLearning development projects, even delaying their own deadlines to ensure that I am involved.
  • Other than a few duds (I let some inexperienced vocal talent slip thru in the heat of multiple conflicting deadlines), learner feedback has skyrocketed over that developed before I became involved and standardized the effort on iSpring
Read full review
ScreenShots

iSpring Suite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of the online collaboration toolScreenshot of video lessons and screencasts