Google Forms vs. OpenText LiquidOffice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Forms
Score 8.5 out of 10
N/A
Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
OpenText LiquidOffice
Score 7.0 out of 10
N/A
OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A
Pricing
Google FormsOpenText LiquidOffice
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google FormsOpenText LiquidOffice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google FormsOpenText LiquidOffice
Considered Both Products
Google Forms

No answer on this topic

OpenText LiquidOffice
Chose OpenText LiquidOffice
Against GoogleForms - Just its security and data privacy/restriction & access support is very good compared to GoogleForms. Hence the OpenText LiquidOffice

Against Typeform - Ease of use and turnaround time for complex business rule based forms
Features
Google FormsOpenText LiquidOffice
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Forms
6.9
119 Ratings
14% below category average
OpenText LiquidOffice
7.3
3 Ratings
9% below category average
Survey templates8.2110 Ratings7.33 Ratings
Themes6.3108 Ratings7.73 Ratings
Custom logo/branding6.196 Ratings7.03 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Forms
8.2
117 Ratings
3% below category average
OpenText LiquidOffice
7.1
3 Ratings
17% below category average
Changes to live survey9.0111 Ratings7.03 Ratings
Question design help7.695 Ratings7.43 Ratings
Multiple question types8.1116 Ratings7.03 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Forms
7.4
106 Ratings
10% below category average
OpenText LiquidOffice
7.7
3 Ratings
6% below category average
Survey logic flexibility7.4106 Ratings7.73 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Forms
8.5
118 Ratings
6% above category average
OpenText LiquidOffice
6.2
3 Ratings
26% below category average
Response tracking8.5116 Ratings5.73 Ratings
Data export8.4112 Ratings7.13 Ratings
Standard reports8.2109 Ratings6.13 Ratings
Custom reports9.383 Ratings6.43 Ratings
Analytics8.391 Ratings5.73 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Forms
8.5
112 Ratings
1% below category average
OpenText LiquidOffice
6.2
3 Ratings
32% below category average
Access controls8.3109 Ratings5.43 Ratings
Compliance8.686 Ratings7.03 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Forms
8.7
86 Ratings
8% above category average
OpenText LiquidOffice
4.9
3 Ratings
49% below category average
Vendor-offered crowdsourcing9.239 Ratings4.12 Ratings
Respondent restrictions8.184 Ratings5.73 Ratings
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User Ratings
Google FormsOpenText LiquidOffice
Likelihood to Recommend
9.7
(116 ratings)
7.0
(3 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
9.2
(56 ratings)
7.7
(3 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(48 ratings)
7.4
(3 ratings)
Product Scalability
3.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google FormsOpenText LiquidOffice
Likelihood to Recommend
Google
Google Forms is great for simple surveys, such as quick polls, but any logic beyond conditional pages is not supported. Google Forms is best used when the survey participants have and are permitted to use a Google Account to fill out the form; we ran into issues with hospital IT departments. I don't believe there's a better free tool out there than Google Forms, though.
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OpenText
OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
Read full review
Pros
Google
  • Live results: When a user completes the form the results are added instantly.
  • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
  • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
  • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
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OpenText
  • Form processes & routing - Makes it very easy at an enterprise level
  • Integration with 3rd party & external forms
  • Automation of forms with less coding making it useful for quick turnarounds
Read full review
Cons
Google
  • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
  • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
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OpenText
  • Very old UI
  • Feels like an archaic system
  • Reporting isn't great
Read full review
Likelihood to Renew
Google
I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
Read full review
OpenText
No answers on this topic
Usability
Google
Overall, Google Forms is very easy to use, especially for those who are already familiar with other Google products. Typically, we don't have to provide any special training for employees or customers to use Google forms. It works well on desktops or mobile devices, and the standard format for forms is intuitive for end users as well.
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OpenText
It's easy to use from both ends; form creator and the one filling the surveys. It's easy to view the forms from all browsers with ease. It's also simple to use due to the drag and drop process modelling to configure forms in minutes with smooth scripting and integration capabilities.
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Reliability and Availability
Google
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
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OpenText
No answers on this topic
Performance
Google
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
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OpenText
No answers on this topic
Support Rating
Google
To tell the truth I have used Google Forms support very little because the help of the same tool solves most of the questions that arise in the management of this, and when we have needed support has provided timely solution, thanks to this we have excellent references from Google.
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OpenText
Not very good especially with its ever increasing feature set. It becomes a little clunky in the beginning. Although most of the features are easy to use, a basic tech support or training module could do wonders for the software
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Implementation Rating
Google
Google Forms doesn't really require "implementation": simply log into GDrive and create a survey! You can configure settings per survey to, for example, automatically write responses to a GSheet.
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OpenText
No answers on this topic
Alternatives Considered
Google
We use Google Forms now instead of Survey Monkey. The question types are fairly similar and both are easy to use but Google Forms is definitely a "lighter" survey tool than Survey Monkey. It fits our day-to-day needs as we don't do robust surveys requiring large amounts of analytics. It would work best to gather information where it can either be an easy answer or exported to Sheets to be further analyzed
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OpenText
OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
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Scalability
Google
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
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OpenText
No answers on this topic
Return on Investment
Google
  • High positive impact and return of investment; easy to use and seamlessly integrated with current Google Drive and Suite
  • Ability to create surveys on demand and quickly, saving time and energy
  • Easy to train others in using Google Forms so that there is not a bottleneck of knowledge
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OpenText
  • We collect authenticated data from our users and audiences to improve our services.
  • The surveys give us a better understanding of our markets.
Read full review
ScreenShots