Google Forms vs. OpenText LiquidOffice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Forms
Score 8.3 out of 10
N/A
Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
OpenText LiquidOffice
Score 7.0 out of 10
N/A
OpenText offers LiquidOffice as a solution for users to create, publish and process forms using with their forms automation solution to help capture and validate actionable customer data, automate line of business workflows and enhance existing application ecosystems.N/A
Pricing
Google FormsOpenText LiquidOffice
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Google FormsOpenText LiquidOffice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google FormsOpenText LiquidOffice
Considered Both Products
Google Forms

No answer on this topic

OpenText LiquidOffice
Chose OpenText LiquidOffice
Against GoogleForms - Just its security and data privacy/restriction & access support is very good compared to GoogleForms. Hence the OpenText LiquidOffice

Against Typeform - Ease of use and turnaround time for complex business rule based forms
Top Pros
Top Cons
Features
Google FormsOpenText LiquidOffice
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Forms
7.6
106 Ratings
3% below category average
OpenText LiquidOffice
7.3
3 Ratings
7% below category average
Survey templates7.799 Ratings7.33 Ratings
Themes7.599 Ratings7.73 Ratings
Custom logo/branding7.785 Ratings7.03 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Forms
8.1
104 Ratings
6% below category average
OpenText LiquidOffice
7.1
3 Ratings
19% below category average
Changes to live survey8.099 Ratings7.03 Ratings
Question design help7.886 Ratings7.33 Ratings
Multiple question types8.5103 Ratings7.03 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Forms
7.8
94 Ratings
7% below category average
OpenText LiquidOffice
7.7
3 Ratings
8% below category average
Survey logic flexibility7.894 Ratings7.73 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Forms
8.0
105 Ratings
3% below category average
OpenText LiquidOffice
6.2
3 Ratings
28% below category average
Response tracking8.2103 Ratings5.73 Ratings
Data export8.599 Ratings7.13 Ratings
Standard reports8.198 Ratings6.13 Ratings
Custom reports7.777 Ratings6.43 Ratings
Analytics7.781 Ratings5.73 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Forms
8.2
99 Ratings
2% below category average
OpenText LiquidOffice
6.2
3 Ratings
30% below category average
Access controls8.397 Ratings5.43 Ratings
Compliance8.176 Ratings7.03 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Forms
7.6
73 Ratings
6% below category average
OpenText LiquidOffice
4.9
3 Ratings
49% below category average
Vendor-offered crowdsourcing7.534 Ratings4.02 Ratings
Respondent restrictions7.771 Ratings5.73 Ratings
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User Ratings
Google FormsOpenText LiquidOffice
Likelihood to Recommend
7.8
(109 ratings)
7.0
(3 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(49 ratings)
7.7
(3 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(48 ratings)
7.4
(3 ratings)
Product Scalability
3.0
(1 ratings)
-
(0 ratings)
User Testimonials
Google FormsOpenText LiquidOffice
Likelihood to Recommend
Google
Google Forms works really well when you need to quickly gather information and store it in a standardized format. It also works well if your organization is already using other Google products.
If you don't use other Google products, another service may be a better fit for you. Additionally, if you need your forms to be highly customized for marketing purposes, for example, you might have an easier time with other tools.
That being said, Google Forms is well supported and is highly flexible and would likely work well for many companies.
Read full review
OpenText
OpenText LiquidOffice would be most suitable if you engage or already use the large array of OpenText information management solutions; as integrations would be swift. From my experience LiquidOffice has been a successful investment to provide secure eForms from authenticated users. The PDF standalone forms are flexible enough to be opened on any browser or PDF viewer. It is a superb solution to collect and validate information from your audiences.
Read full review
Pros
Google
  • Live results: When a user completes the form the results are added instantly.
  • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
  • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
  • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
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OpenText
  • Form processes & routing - Makes it very easy at an enterprise level
  • Integration with 3rd party & external forms
  • Automation of forms with less coding making it useful for quick turnarounds
Read full review
Cons
Google
  • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
  • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
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OpenText
  • Very old UI
  • Feels like an archaic system
  • Reporting isn't great
Read full review
Likelihood to Renew
Google
I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
Read full review
OpenText
No answers on this topic
Usability
Google
Google Forms is a very intuitive and easy to use tool, it is not necessary to have a complex knowledge to create advanced forms, it is enough with the functions and aids that the tool offers for the creation of these, even children and students can do it, also the way to export the data is really simple, simply an incredible tool.
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OpenText
It's easy to use from both ends; form creator and the one filling the surveys. It's easy to view the forms from all browsers with ease. It's also simple to use due to the drag and drop process modelling to configure forms in minutes with smooth scripting and integration capabilities.
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Reliability and Availability
Google
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
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OpenText
No answers on this topic
Performance
Google
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
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OpenText
No answers on this topic
Support Rating
Google
Google has a support team but it isn't the most helpful with Forms. I find most of my answers by searching online and watching tutorial videos. I would recommend utilizing online resources before contacting their live support team for help. Just make sure that they are recent videos or directions. Google is constantly updating their interfaces so it is easy for things to get out of date
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OpenText
Not very good especially with its ever increasing feature set. It becomes a little clunky in the beginning. Although most of the features are easy to use, a basic tech support or training module could do wonders for the software
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Alternatives Considered
Google
We have also used FormAssembly, which is far more advanced with security, analytics, and functionality, but is also more expensive and takes a greater resource investment to train others to use. While FormAssembly can provide a lot more features, and is definitely the better choice for more complex surveys, forms, and applications, Google Forms is a very approachable and easy to use platform. We would recommend Google Forms for smaller businesses with simpler processes, and everyday use for any organization.
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OpenText
OpenText LiquidOffice's has a very simple to understand and relatively powerful form builder. The workflow designer is also very easy to pick up and requires users to have minimal training. OpenText Liquid Office does look a lot older than other products in its class though and I feel would benefit from a more fresh and modern design.
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Scalability
Google
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
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OpenText
No answers on this topic
Return on Investment
Google
  • It's difficult to track ROI since Google Forms is used less formally
  • [The] positive impact is the actionable results we receive from surveys
  • [The] impact is highly dependent on how well the questions are asked, and how seriously the survey is taken by employees
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OpenText
  • We collect authenticated data from our users and audiences to improve our services.
  • The surveys give us a better understanding of our markets.
Read full review
ScreenShots