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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Forms

    Score8.4 out of 10
    N/AGoogle Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A

    ShipperHQ

    Score8.2 out of 10
    N/AShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.N/A
    Pricing
    Google FormsShipperHQ
    Editions & Modules
    No answers on this topic
    Essentials Plan
    Contact Vendor
    month
    Standard Plan
    Contact Vendor
    month
    Pro Plan
    Contact Vendor
    month
    Enterprise
    Contact Vendor
    month
    Offerings
    Pricing Offerings
    Google FormsShipperHQ
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$250 hour
    Additional Details——
    More Pricing Information
    Community Pulse
    Google FormsShipperHQ
    Considered Both Products
    Google
    No answer on this topic
    ShipperHQ (WebShopApps)
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    64 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    65 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    60 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    48 Answers
    No answers on this topic
    Features
    Google FormsShipperHQ
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Forms and ShipperHQ
    Feature
    Google Forms
    6.7
    123 Ratings
    18% below category average
    ShipperHQ
    -
    Ratings
    Survey templates7.7114 Ratings00 Ratings
    Themes6.2112 Ratings00 Ratings
    Custom logo/branding6.1100 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Google Forms and ShipperHQ
    Feature
    Google Forms
    8.0
    121 Ratings
    6% below category average
    ShipperHQ
    -
    Ratings
    Changes to live survey8.9115 Ratings00 Ratings
    Question design help7.398 Ratings00 Ratings
    Multiple question types7.9120 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Forms and ShipperHQ
    Feature
    Google Forms
    7.0
    110 Ratings
    18% below category average
    ShipperHQ
    -
    Ratings
    Survey logic flexibility7.0110 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Forms and ShipperHQ
    Feature
    Google Forms
    8.4
    122 Ratings
    3% above category average
    ShipperHQ
    -
    Ratings
    Response tracking8.3120 Ratings00 Ratings
    Data export8.1116 Ratings00 Ratings
    Standard reports7.9113 Ratings00 Ratings
    Custom reports9.286 Ratings00 Ratings
    Analytics8.594 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Forms and ShipperHQ
    Feature
    Google Forms
    7.9
    116 Ratings
    9% below category average
    ShipperHQ
    -
    Ratings
    Access controls7.8113 Ratings00 Ratings
    Compliance7.990 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Forms and ShipperHQ
    Feature
    Google Forms
    7.6
    90 Ratings
    6% below category average
    ShipperHQ
    -
    Ratings
    Vendor-offered crowdsourcing7.842 Ratings00 Ratings
    Respondent restrictions7.588 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Google Forms and ShipperHQ
    Feature
    Google Forms
    -
    Ratings
    ShipperHQ
    10.0
    2 Ratings
    25% above category average
    Website integration00 Ratings10.02 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Google Forms and ShipperHQ
    Feature
    Google Forms
    -
    Ratings
    ShipperHQ
    8.0
    2 Ratings
    1% below category average
    Shipping00 Ratings10.02 Ratings
    Custom functionality00 Ratings5.92 Ratings
    Best Alternatives
    Google FormsShipperHQ
    Small Businesses
    Jotform
    Score8.5 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google FormsShipperHQ
    Likelihood to Recommend
    9.3
    (127 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    7.0
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.6
    (67 ratings)
    8.0
    (1 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (49 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google FormsShipperHQ
    Likelihood to Recommend
    Google
    Google Forms is great for simple surveys, such as quick polls, but any logic beyond conditional pages is not supported. Google Forms is best used when the survey participants have and are permitted to use a Google Account to fill out the form; we ran into issues with hospital IT departments. I don't believe there's a better free tool out there than Google Forms, though.
    Incentivized
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    ShipperHQ (WebShopApps)
    ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
    Incentivized
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    Pros
    Google
    • Live results: When a user completes the form the results are added instantly.
    • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
    • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
    • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
    Incentivized
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    ShipperHQ (WebShopApps)
    • It is easy to batch process orders.
    • It quickly calculates rates to compare.
    • It is easy to keep track of orders for future review.
    Incentivized
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    Cons
    Google
    • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
    • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
    Incentivized
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    ShipperHQ (WebShopApps)
    • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
    • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
    • I would also like to see the option for adding shipping rules if shipping management was integrated.
    Incentivized
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    Likelihood to Renew
    Google
    I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
    Incentivized
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    ShipperHQ (WebShopApps)
    I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
    Incentivized
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    Usability
    Google
    Overall ease of use for staff, volunteers, and adult learners, and easy to get reports and to share reports via Sheets. As a free tool, it does more than expected. Easy to change the look and brand it to your organization, or just make it more fun, depending on what you want to use it for.
    Incentivized
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    ShipperHQ (WebShopApps)
    I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
    Incentivized
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    Reliability and Availability
    Google
    In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
    Incentivized
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    ShipperHQ (WebShopApps)
    No answers on this topic
    Performance
    Google
    One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
    Incentivized
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    ShipperHQ (WebShopApps)
    No answers on this topic
    Support Rating
    Google
    We haven't used much official support for Google Forms. However, because it is so widely used, there are a ton of articles and guides available online to help administrators of varying technical abilities to work through problems that arise. Additionally, Google provides an official support forum where there are discussions with other users as well as Google developers that can help address issues if needed.
    Incentivized
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    ShipperHQ (WebShopApps)
    Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
    Incentivized
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    Implementation Rating
    Google
    Google Forms doesn't really require "implementation": simply log into GDrive and create a survey! You can configure settings per survey to, for example, automatically write responses to a GSheet.
    Incentivized
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    ShipperHQ (WebShopApps)
    No answers on this topic
    Alternatives Considered
    Google
    Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment allows to perform work efficiently and without affecting the quality of it.
    Incentivized
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    ShipperHQ (WebShopApps)
    USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
    Incentivized
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    Scalability
    Google
    GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
    Incentivized
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    ShipperHQ (WebShopApps)
    No answers on this topic
    Return on Investment
    Google
    • High positive impact and return of investment; easy to use and seamlessly integrated with current Google Drive and Suite
    • Ability to create surveys on demand and quickly, saving time and energy
    • Easy to train others in using Google Forms so that there is not a bottleneck of knowledge
    Incentivized
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    ShipperHQ (WebShopApps)
    • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
    • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
    • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
    Incentivized
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    ScreenShots

    ShipperHQ Screenshots

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