TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Keep

    Score9.2 out of 10
    N/AGoogle Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A

    HighQ

    Score8 out of 10
    N/AHighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
    Pricing
    Google KeepHighQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google KeepHighQ
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google KeepHighQ
    Considered Both Products
    Google
    No answer on this topic
    Thomson Reuters
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Google KeepHighQ
    Project Management
    Comparison of Project Management features of Google Keep and Thomson Reuters HighQ
    Feature
    Google Keep
    -
    Ratings
    Thomson Reuters HighQ
    8.2
    2 Ratings
    6% above category average
    Task Management00 Ratings8.01 Ratings
    Scheduling00 Ratings8.01 Ratings
    Workflow Automation00 Ratings9.01 Ratings
    Mobile Access00 Ratings9.32 Ratings
    Search00 Ratings9.62 Ratings
    Visual planning tools00 Ratings5.01 Ratings
    Communication
    Comparison of Communication features of Google Keep and Thomson Reuters HighQ
    Feature
    Google Keep
    -
    Ratings
    Thomson Reuters HighQ
    8.6
    2 Ratings
    7% above category average
    Chat00 Ratings9.01 Ratings
    Notifications00 Ratings9.02 Ratings
    Discussions00 Ratings9.01 Ratings
    Surveys00 Ratings6.01 Ratings
    Internal knowledgebase00 Ratings10.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Keep and Thomson Reuters HighQ
    Feature
    Google Keep
    -
    Ratings
    Thomson Reuters HighQ
    9.4
    2 Ratings
    15% above category average
    Versioning00 Ratings10.01 Ratings
    Video files00 Ratings9.01 Ratings
    Audio files00 Ratings9.01 Ratings
    Document collaboration00 Ratings9.22 Ratings
    Access control00 Ratings9.22 Ratings
    Advanced security features00 Ratings10.02 Ratings
    Best Alternatives
    Google KeepHighQ
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google KeepHighQ
    Likelihood to Recommend
    9.5
    (15 ratings)
    9.2
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (10 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Google KeepHighQ
    Likelihood to Recommend
    Google
    We use it to post photos of a given area or circumstance, so there is never a question about the current appearance or the desired appearance, as the case may be. We also use it a lot for checklists. When items are needed, possibly from different locations, team members can check them off a shared list as they are acquired, so we can see what is still required and what has been acquired, and the person responsible can initial the checked-off entry.
    Read full review
    Thomson Reuters
    HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
    Incentivized
    Read full review
    Pros
    Google
    • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
    • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
    • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
    • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
    Incentivized
    Read full review
    Thomson Reuters
    • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
    • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
    • Reliability. The product is cloud-based and rarely, if ever, unavailable.
    Incentivized
    Read full review
    Cons
    Google
    • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
    • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
    Incentivized
    Read full review
    Thomson Reuters
    • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
    Read full review
    Thomson Reuters
    No answers on this topic
    Usability
    Google
    They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Support Rating
    Google
    I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
    Incentivized
    Read full review
    Thomson Reuters
    The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
    Incentivized
    Read full review
    Thomson Reuters
    I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
    • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
    • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
    Incentivized
    Read full review
    Thomson Reuters
    • Permits fairly simple administration by a single person for hundreds of Extranets
    • One shop stopping for reliable, secure document sharing and signing with external parties
    • Simple enough to use that internal and external users do not need training to take advantage of the product.
    Incentivized
    Read full review
    ScreenShots