Google Universal Analytics (discontinued) vs. Salesforce Data 360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Universal Analytics (discontinued)
Score 8.2 out of 10
N/A
Google Universal Analytics was an enterprise-level analytics solution that was sunset in July of 2024.
$150,000
Up to 1 Billion hits/month
Salesforce Data 360
Score 8.5 out of 10
N/A
Salesforce Data 360 (formerly Salesforce Data Cloud, or Salesforce Genie) is a solution to put data to work for customers. It is deeply embedded in the Einstein 1 Platform, which means any external data lake or warehouse can now drive actions and workflows inside of the Salesforce CRM.
$108,000
per year per org
Pricing
Google Universal Analytics (discontinued)Salesforce Data 360
Editions & Modules
Google Analytics Premium
$150,000
Up to 1 Billion hits/month
Google Analytics
Free
Data Cloud for Marketing
$108000
per year per org
Offerings
Pricing Offerings
Google Universal Analytics (discontinued)Salesforce Data 360
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google Universal Analytics (discontinued)Salesforce Data 360
Features
Google Universal Analytics (discontinued)Salesforce Data 360
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Google Universal Analytics (discontinued)
6.9
1 Ratings
16% below category average
Salesforce Data 360
-
Ratings
Lead Conversion Tracking7.01 Ratings00 Ratings
Device and Browser Reporting1.01 Ratings00 Ratings
Pageview Tracking7.01 Ratings00 Ratings
Event Tracking8.01 Ratings00 Ratings
Reporting in real-time10.01 Ratings00 Ratings
Referral Source Tracking10.01 Ratings00 Ratings
Customizable Dashboards5.01 Ratings00 Ratings
Data Source Connection
Comparison of Data Source Connection features of Product A and Product B
Google Universal Analytics (discontinued)
-
Ratings
Salesforce Data 360
7.8
9 Ratings
6% below category average
Connect to traditional data sources00 Ratings7.99 Ratings
Connecto to Big Data and NoSQL00 Ratings7.76 Ratings
Data Transformations
Comparison of Data Transformations features of Product A and Product B
Google Universal Analytics (discontinued)
-
Ratings
Salesforce Data 360
7.8
10 Ratings
4% below category average
Simple transformations00 Ratings8.610 Ratings
Complex transformations00 Ratings7.010 Ratings
Data Modeling
Comparison of Data Modeling features of Product A and Product B
Google Universal Analytics (discontinued)
-
Ratings
Salesforce Data 360
7.8
10 Ratings
1% below category average
Data model creation00 Ratings8.210 Ratings
Metadata management00 Ratings7.89 Ratings
Business rules and workflow00 Ratings7.910 Ratings
Collaboration00 Ratings7.610 Ratings
Testing and debugging00 Ratings7.410 Ratings
Data Governance
Comparison of Data Governance features of Product A and Product B
Google Universal Analytics (discontinued)
-
Ratings
Salesforce Data 360
6.9
10 Ratings
15% below category average
Integration with data quality tools00 Ratings7.410 Ratings
Integration with MDM tools00 Ratings6.48 Ratings
Best Alternatives
Google Universal Analytics (discontinued)Salesforce Data 360
Small Businesses
StatCounter
StatCounter
Score 9.0 out of 10
Skyvia
Skyvia
Score 10.0 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 9.1 out of 10
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google Universal Analytics (discontinued)Salesforce Data 360
Likelihood to Recommend
8.0
(55 ratings)
8.2
(12 ratings)
Likelihood to Renew
10.0
(11 ratings)
6.0
(1 ratings)
Usability
9.0
(5 ratings)
8.2
(12 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(23 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
Google Universal Analytics (discontinued)Salesforce Data 360
Likelihood to Recommend
Discontinued Products
As I have discussed previously their insights were very useful. The second thing is since it is a Google product you will connect the data very easily from other platforms like Bigquery, Google Drive, etc. and even you can connect Google marketing platform. through this tool, you can track your live campaign how they were performing, and how it will be engaging your customer as well.
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Salesforce
Great tool for client management, sales tracking, cases studies. Using is as the source of truth for all client communication. Allowing more integration options for cc and ACH payments. Right now the options are limited and only integrate with strict processing capabilities that are not always in the businesses best interest.
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Pros
Discontinued Products
  • It is an excellent cloud analytics platform that is easy to install and configure and easy to deploy and use, allowing us to measure web traffic and other tools.
  • It is an entirely online tool; it does not take up hard disk space like other desktop tools.
  • Since this tool is draggable, Google is constantly adding more features.
  • Even beginners who do not have a custom dashboard can get information. If there is a problem somewhere on the site that needs to be investigated, Google Analytics 360 will notify you.
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Salesforce
  • Allows use to bring external data into Salesforce as zero-copy
  • Is able to present data using standard Salesforce reports familiar to our users
  • Allows us to establish multiple relationships between our CRM data and the external data to contextualize the imported data.
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Cons
Discontinued Products
  • Generally I think there is a lot you can do within the tool, but as it is a Google product it means there is limited support - something which I think lets all of the platform stacks down
  • There could be more visual signifiers to identify if a feature is a normal or 360 feature. This would mean you can really get to grips with what the extra more advanced elements are
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Salesforce
  • pricing or costing visibilty, we can't estimate what would be consumption this month and suddenly we get surprised
  • CI/CD can be improved, that looks a difficult and hard
  • Also sandbox comes with many limitation so very hard to replicate production like environment to test
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Likelihood to Renew
Discontinued Products
Google Analytics 360 is an upgraded version of the most widely used web/app analytics tracking tools in the market. The price is stable and predictable making it a long-term product of choice. It's easy to use and pairs so well with other Google Marketing Platform products.
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Salesforce
No answers on this topic
Usability
Discontinued Products
The UI is very easy to navigate and use. The features are well designed and intuitive. As long as the user has a good understanding of basic digital analytics definitions and capabilities, this tool should be quite easy to use. I consider Google Analytics Premium to be the easiest of all of the enterprise solutions out there to use.
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Salesforce
Most of the daily use features, are very usr friendly, intuitive, every end user can learn how to manage and operate basic activities such as enter information, send an email, send a campaign, create an email marketing template, run a report on the renewals for the month, open and close a support case, create new account or a new contact, etc
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Support Rating
Discontinued Products
If you purchase Premium through a reseller like LunaMetrics, you are going to be taken care of. The additional amount of support and services that a reseller provides to make sure you have the best experience with the product is the reason why the reseller program exists to begin with. Support doesn't have to be just reactive, it can be proactive as well.
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Salesforce
No answers on this topic
Online Training
Discontinued Products
There is a ton of information online about Google Analytics, but Google Analytics Premium users will have dedicated support and training from Google or an Authorized Reseller.
Read full review
Salesforce
No answers on this topic
Implementation Rating
Discontinued Products
If you already have the basic version of GA installed, "getting" GA Premium happens immediately through a virtual flipping of the switch - no need to re-implement. You'll want to expand your use of custom dimensions and metrics (you get 10x the amount with Premium). Ideally, you'll be using a tag management solution to talk with GA Premium, in concert with implementing a dataLayer (to note, Google's Tag Manager platform is covered under the same GA Premium SLA, and it's free). There are some welcomed "configurations" with GA Premium, such as integrating with DoubleClick products, activating data driven attribution models, and building roll-up executive reports - but all of these are easy point and click solutions. In comparison with any other enterprise analytics solution, implementing GA and GA Premium is traditionally easier and more flexible. And if you have any trouble or need an extra set of hands for implementation, GA Certified Partners like LunaMetrics can help
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Salesforce
No answers on this topic
Alternatives Considered
Discontinued Products
Unless you have very complex and edge case analytics needs, Google Analytics [360 (formerly Google Analytics Premium)] is likely going to be the best choice. From both a cost and usability stand point, Google wins. Adobe has the edge case when you need to create really custom reports, dimensions, metrics, etc. In my experience, this is rarely the case and you end up biting off more than you can chew. Stick with Google unless you are or plan on hiring an Adobe Analytics expert.
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Salesforce
we have evaluated Snowflake, adobe rt-cdp as well. They also offer a very strong capabilities but the Data 360 is more suitable for us because of the same Salesforce ecosystem. The main key factor is without any custom code we were able to include it into our automations. And ofcourse with agentforce already in plans, we had to pick Data 360
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Return on Investment
Discontinued Products
  • It helps me understand which social media platforms are most successful for me - which I should focus on and which I might want to focus less on.
  • I can also see which blog posts people are reading - so I know which topics resonate most. I can write more of those, hopefully gaining more visitors.
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Salesforce
  • Salesforce Data Cloud has a positive impact on me as a realtor because it is easy to generate reports on customer data and see what is needed to be bumped to the next level. We have to earn a certain commission by the end of the year and it makes it easy to see how close you are
  • It has a positive impact on keeping track of customers because it is nice to have it all in one place which is a nice time saver
  • I like that you can even see customer info from other agents making it nice to compare and try and pass others
  • Makes the customers journey smooth sailing because everything is in one place
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ScreenShots