LogMeIn Central vs. RemoteToPC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogMeIn Central
Score 5.8 out of 10
N/A
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
$80
per month (minimum 25 computers)
RemoteToPC
Score 0.0 out of 10
N/A
RemoteToPC is a software as a service product that allows anyone to connect to and use the desktop of any PC or Mac from any device including smartphones and tablets. Its advanced features include Mac host, dual-monitor remote access, and remote printing and file copy. RemoteToPC is also usable for IT support because it includes remote system health monitoring, critical system alerts, along…
$99
per year 10 Remote Computers
Pricing
LogMeIn CentralRemoteToPC
Editions & Modules
LogMeIn Central
$80
per month (minimum 25 computers)
Basic
$99
per year 10 Remote Computers
Business
$199
per year 20 Remote Computers
Teams
$299
per year 50 Remote Computers
Enterprise
$399+
per year 100+ Remote Computers
Offerings
Pricing Offerings
LogMeIn CentralRemoteToPC
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LogMeIn CentralRemoteToPC
Considered Both Products
LogMeIn Central
Chose LogMeIn Central
LogMeIn Central by GoTo generally outperforms TeamViewer and ConnectWise ScreenConnect in several key areas. While both alternatives have their merits, they come with drawbacks such as higher costs and performance issues over slow connections. A significant differentiator for …
Chose LogMeIn Central
LogMeIn Central by GoTo for connecting remotely to PCs and servers stacks up really well. I find it more reliable and secure.
Chose LogMeIn Central
LogMeIn Central by GoTo, AnyDesk, and TeamViewer offer distinct advantages in the realm of remote access and IT management.

LogMeIn Central stands out for its balance between comprehensive features and user-friendly interface, with a strong emphasis on security.
Chose LogMeIn Central
LogMeIn Central by GoTo is better than Team Viewer in it's central management portal and it's remote installation by end users without needing to pass any kind of login or access codes back and forth to gain remote access.
Its remote control is much better than Splashtop in that …
Chose LogMeIn Central
We use both LogMeIn Central by GoTo and a true RMM product. LogMeIn Central by GoTo has its role as an easier method to remotely access selected oft-used machines, whereas the RMM product is much, much more cost effective to rollout to entire infrastructure footprints.
Chose LogMeIn Central
Even when I've already logged in, there are situations where I need to confirm my email address while logging into a website. It prohibits the simultaneous log-in of several accounts. When you switch between accounts, you are automatically logged out. LogMeIn Central is far …
Chose LogMeIn Central
I like all of the products I list. I have worked with Connect Wise and MS Intune. Kaseya VSA was part of the initial review list of products, however it was eliminated. MS and CW are good they have many of the similar items the LogMeIn Central by GoTo does, Remote Management, …
Chose LogMeIn Central
The closets of the above mentioned would be screenconnect and we do have some clients that use it. Screenconnect is a little cheaper for the client to use compared the LogMeIn Central by GoTo but the overall ease of use is better the LogMeIn Central by GoTo. Anydesk, RemotePC …
Chose LogMeIn Central
LogMeIn Central along with Rescue are our go to for solving and maintaining issues. It's support and documentation I feel are much better than others in the past. I learning curve seems easier for our users and techs, and just overall feels more secure and professional for our …
Chose LogMeIn Central
Very similar to GotoMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features.
Chose LogMeIn Central
Essentially, it comes down to cost. Central has a higher-pricing point than other tools.
Chose LogMeIn Central
In our quotations and evaluation of the suppliers the best proposal and best service was from Central. The company asks to quote 3 companies, and the best of them in our evaluation taking into account cost benefit was Central (LogMeIn). The access to computers in Central's …
Chose LogMeIn Central
Pricing with Central was more competitive and the feature set was close. We did prefer some features of Control however the pricing model was much better for us with Central.
Chose LogMeIn Central
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is …
Chose LogMeIn Central
As mentioned already, Central is very flexible to remote share. So, we kept an auto-option, whenever user raise ticket, it should auto-capture the hostname based on his Employee ID. With that, no more asking user to provide anydesk/team viewer ID to beep in inside user machine …
Chose LogMeIn Central
The most valuable or powerful or reliable feature I'd say it's simplicity and easy to access and complete tasks on time. Its single pane where we have all the control systems, tools and features. I also like how the remote connection is stable and fast. The support is very …
Chose LogMeIn Central
I did not like the Kaseya product, it was difficult to us and had constant connection issues. We currently utilize Endpoint Central and love it. However, we will maintain Central for the screen sharing product. TeamViewer is ok but is slow and clunky.
Chose LogMeIn Central
TeamViewer is also very functional, but for our use, it would’ve been more expensive.
Chose LogMeIn Central
Well, it's the other way around. We used LogMeIn Central for 6 years. It always worked for us. The biggest issue we had was performance and cost. Initially, the cost was very low for a subscription, but as time passed, the cost increased to a level where we thought it wasn't …
Chose LogMeIn Central
We have always found that our clients preferred LogMeIn Central even if they had to pay a little more [for] it! The interface is simple to use, and it's available for so many different platforms.
Chose LogMeIn Central
It allows me to be able to access other systems without the employee having to have account as well. Long as [LogMeIn Central] is installed on their system I am able to access it. The other system there were a lot of restrictions due to the fact that it required them to need an …
Chose LogMeIn Central
We currently use LogMeIn and Zoho Assist for different purposes. LogMeIn provides a much better experience for our employees and faster connection in my opinion. Zoho Assist is used as any additional tool for IT support only where we can remotely connect at the same time a …
RemoteToPC

No answer on this topic

Features
LogMeIn CentralRemoteToPC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Central
8.7
Ratings
10% above category average
RemoteToPC
-
Ratings
Screen sharing9.90 Ratings00 Ratings
File transfer9.10 Ratings00 Ratings
Instant message9.30 Ratings00 Ratings
Secure remote access with Smart Card authentication9.00 Ratings00 Ratings
Access to sleeping/powered-off computers6.80 Ratings00 Ratings
Over-the-Internet remote session9.90 Ratings00 Ratings
Initiate remote control from mobile8.00 Ratings00 Ratings
Remote management of servers & workstations9.50 Ratings00 Ratings
Remote Active Directory® management8.90 Ratings00 Ratings
Centralized management dashboard8.60 Ratings00 Ratings
Session record8.10 Ratings00 Ratings
Annotations8.70 Ratings00 Ratings
Monitoring and Alerts8.20 Ratings00 Ratings
Multi-platform remote control8.10 Ratings00 Ratings
Best Alternatives
LogMeIn CentralRemoteToPC
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.6 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.6 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.6 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LogMeIn CentralRemoteToPC
Likelihood to Recommend
8.3
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.8
(0 ratings)
-
(0 ratings)
Availability
9.9
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
LogMeIn CentralRemoteToPC
Likelihood to Recommend
From a single place, I can use LogMeIn Central to monitor which machines need upgrades and determine whether to delay them until after isolated testing. I can also use the One2Many tool to arrange batch updates for third-party software. Plus, it enables me to provide Ad Hoc Support sessions to staff members who are experiencing problems with their client computers.
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Pros
  • Ability to use the core function without having to go through rigorous training since the tool is easy to grasp.
  • Remote control for troubleshooting IT support staff along with remote deployment options.
  • Easy user management with intuitive UI arrangements for effective and easy control permission and computer grouping.
  • Stay connected despite the location or time to clients servers. Enables us to correct discrepancies and make changes easily.
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No answers on this topic
Cons
  • Pricing structure is a bit confusing - there are various add-ons that can seriously increase your cost
  • More integrations with software such as Antivirus vendors would be nice
  • No Chromebook client at all, and isn't as good with Mac's either
  • You can only have 1 technician on a PC at a time
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Likelihood to Renew
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
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Usability
The LogMeIn Central is simple to use. You can easily manage computers and servers by creating different groups. Connecting to a remote computer is a simple click-on button. You don't need the remote user's password if [they are] already logged in. You don't need the remote user on the other side if you want to take full control. Overall the usability is simple.
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Reliability and Availability
It has saved us countless times, and we didn't need to get boots on the ground to fix or maintain patches or errors. Being able to solve a number of issues for a central location without having to have a tech travel is invaluable as far as resources and time spent for everyone.
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No answers on this topic
Support Rating
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
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No answers on this topic
Implementation Rating
It was smooth
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Alternatives Considered
We use both LogMeIn Central by GoTo and a true RMM product. LogMeIn Central by GoTo has its role as an easier method to remotely access selected oft-used machines, whereas the RMM product is much, much more cost effective to rollout to entire infrastructure footprints.
Read full review
No answers on this topic
Return on Investment
  • Time, many times when some service needed privileged access (administrator) the resolver agent needed to go to the user and this travel time (10 - 15 minutes) because this is a large company. Basically we reduced 50 minutes of service to 20, even 10 minutes
  • After the implementation we achieved a 20% increase in our ticket resolution rate and a 57% increase in the SLA service rate
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ScreenShots