LogMeIn Central

LogMeIn Central

LogMeIn Central

172 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LogMeIn Central	Score 5.8 out of 10	N/A	Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.	$80 per month

Pricing

LogMeIn Central

Editions & Modules

LogMeIn Central: $80
per month (minimum 25 computers)

Offerings

Pricing Offerings
LogMeIn Central
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	LogMeIn Central
Considered Both Products	LogMeIn Central Carolyn Mitchell Recruiter Chose LogMeIn Central By far best product I have ever used. Incentivized Helpful? Verified User Engineer Chose LogMeIn Central LogMeIn Central by GoTo generally outperforms TeamViewer and ConnectWise ScreenConnect in several key areas. While both alternatives have their merits, they come with drawbacks such as higher costs and performance issues over slow connections. A significant differentiator for … Incentivized Helpful? Verified User Employee Chose LogMeIn Central LogMeIn Central by GoTo for connecting remotely to PCs and servers stacks up really well. I find it more reliable and secure. Incentivized Helpful? PH Paul Hutchinson Technical Specialist Chose LogMeIn Central LogMeIn Central by GoTo, AnyDesk, and TeamViewer offer distinct advantages in the realm of remote access and IT management. LogMeIn Central stands out for its balance between comprehensive features and user-friendly interface, with a strong emphasis on security. Incentivized Helpful? MC Mike Carruthers IT Director Chose LogMeIn Central LogMeIn Central by GoTo is better than Team Viewer in it's central management portal and it's remote installation by end users without needing to pass any kind of login or access codes back and forth to gain remote access. Its remote control is much better than Splashtop in that … Incentivized Helpful? Nathan Clark Owner Chose LogMeIn Central We use both LogMeIn Central by GoTo and a true RMM product. LogMeIn Central by GoTo has its role as an easier method to remotely access selected oft-used machines, whereas the RMM product is much, much more cost effective to rollout to entire infrastructure footprints. Incentivized Helpful? Verified User Professional Chose LogMeIn Central TeamViewer is also very functional, but for our use, it would’ve been more expensive. Incentivized Helpful? Rohan Kumar Software Engineer Chose LogMeIn Central Even when I've already logged in, there are situations where I need to confirm my email address while logging into a website. It prohibits the simultaneous log-in of several accounts. When you switch between accounts, you are automatically logged out. LogMeIn Central is far … Incentivized Helpful? Judy L. Berglund Sr Systems Engineer Chose LogMeIn Central I like all of the products I list. I have worked with Connect Wise and MS Intune. Kaseya VSA was part of the initial review list of products, however it was eliminated. MS and CW are good they have many of the similar items the LogMeIn Central by GoTo does, Remote Management, … Incentivized Helpful? John Besedic Owner Chose LogMeIn Central The closets of the above mentioned would be screenconnect and we do have some clients that use it. screenconnect is a little cheaper for the client to use compared the LogMeIn Central by GoTo but the overall ease of use is better the LogMeIn Central by GoTo. AnyDesk, RemotePC … Incentivized Helpful? Verified User Technician Chose LogMeIn Central LogMeIn Central along with Rescue are our go to for solving and maintaining issues. It's support and documentation I feel are much better than others in the past. I learning curve seems easier for our users and techs, and just overall feels more secure and professional for our … Incentivized Helpful? Verified User Engineer Chose LogMeIn Central Ease of use. Incentivized Helpful? Verified User Executive Chose LogMeIn Central TeamVewer. SolarWinds Take Control. LogMeIn is better than SolarWinds Take Control, but less polished than TeamViewer. Incentivized Helpful? Verified User Administrator Chose LogMeIn Central Very similar to GoToMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features. Incentivized Helpful? Verified User Director Chose LogMeIn Central Essentially, it comes down to cost. Central has a higher-pricing point than other tools. Incentivized Helpful? Verified User Analyst Chose LogMeIn Central In our quotations and evaluation of the suppliers the best proposal and best service was from Central. The company asks to quote 3 companies, and the best of them in our evaluation taking into account cost benefit was Central (LogMeIn). The access to computers in Central's … Helpful? Verified User Technician Chose LogMeIn Central LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is … Incentivized Helpful? FD Felipe de Oliveira IT Specialist Chose LogMeIn Central The performance in remote access of Central is infinitely superior to the performance of Automatos Incentivized Helpful? JN jesse nanes Systems Engineer Chose LogMeIn Central Pricing with Central was more competitive and the feature set was close. We did prefer some features of Control however the pricing model was much better for us with Central. Incentivized Helpful? SK Shahed Kaleem Associate Project Manager Chose LogMeIn Central As mentioned already, Central is very flexible to remote share. So, we kept an auto-option, whenever user raise ticket, it should auto-capture the hostname based on his Employee ID. With that, no more asking user to provide AnyDesk/team viewer ID to beep in inside user machine … Incentivized Helpful? Lucy Daniell Senior Business Analyst Chose LogMeIn Central The most valuable or powerful or reliable feature I'd say it's simplicity and easy to access and complete tasks on time. Its single pane where we have all the control systems, tools and features. I also like how the remote connection is stable and fast. The support is very … Helpful? JASON WORKMAN IT Director Chose LogMeIn Central I did not like the Kaseya product, it was difficult to us and had constant connection issues. We currently utilize Endpoint Central and love it. However, we will maintain Central for the screen sharing product. TeamViewer is ok but is slow and clunky. Incentivized Helpful? AS Al Schleicher President Chose LogMeIn Central We have always found that our clients preferred LogMeIn Central even if they had to pay a little more [for] it! The interface is simple to use, and it's available for so many different platforms. Incentivized Helpful? Dirlou Garnier Director Chose LogMeIn Central It compares well, but LogMeIn Central has an easier interface. Incentivized Helpful? RP Rohit Patel IT Manager Chose LogMeIn Central Well, it's the other way around. We used LogMeIn Central for 6 years. It always worked for us. The biggest issue we had was performance and cost. Initially, the cost was very low for a subscription, but as time passed, the cost increased to a level where we thought it wasn't … Incentivized Helpful?

Features

LogMeIn Central

Remote Administration

Comparison of Remote Administration features of Product A and Product B
	LogMeIn Central 8.7 96 Ratings 10% above category average
Screen sharing	9.988 Ratings
File transfer	9.193 Ratings
Instant message	9.363 Ratings
Secure remote access with Smart Card authentication	9.014 Ratings
Access to sleeping/powered-off computers	6.866 Ratings
Over-the-Internet remote session	9.994 Ratings
Initiate remote control from mobile	8.078 Ratings
Remote management of servers & workstations	9.586 Ratings
Remote Active Directory® management	8.934 Ratings
Centralized management dashboard	8.683 Ratings
Session record	8.146 Ratings
Annotations	8.735 Ratings
Monitoring and Alerts	8.258 Ratings
Multi-platform remote control	8.163 Ratings

Best Alternatives
	LogMeIn Central
Small Businesses	Getscreen.me Score 9.7 out of 10
Medium-sized Companies	Remote Desktop Manager Score 9.6 out of 10
Enterprises	Remote Desktop Manager Score 9.6 out of 10
All Alternatives	View all alternatives

User Ratings
	LogMeIn Central
Likelihood to Recommend	8.3 (96 ratings)
Likelihood to Renew	9.0 (4 ratings)
Usability	9.8 (84 ratings)
Availability	9.9 (82 ratings)
Support Rating	9.0 (5 ratings)
Implementation Rating	9.0 (3 ratings)

User Testimonials
	LogMeIn Central
Likelihood to Recommend	GoTo formerly LogMeIn LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof). Incentivized Nathan Clark Owner Read full review
Pros	GoTo formerly LogMeIn IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features. It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong. It expands to meet the demands of expanding companies and can handle a higher volume of devices. Incentivized Rohan Kumar Software Engineer Read full review
Cons	GoTo formerly LogMeIn It could pull up the user's login in addition to the hostname Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer Verified User Anonymous Read full review
Likelihood to Renew	GoTo formerly LogMeIn What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better Incentivized Chris Barton Owner Read full review
Usability	GoTo formerly LogMeIn It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device. Incentivized Verified User Anonymous Read full review
Reliability and Availability	GoTo formerly LogMeIn During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver. Incentivized RP Rohit Patel IT Manager Read full review
Support Rating	GoTo formerly LogMeIn Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product. Incentivized Verified User Anonymous Read full review
Implementation Rating	GoTo formerly LogMeIn I was not involved in the implementation of the product. Incentivized Verified User Anonymous Read full review
Alternatives Considered	GoTo formerly LogMeIn LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on. Incentivized Verified User Anonymous Read full review
Return on Investment	GoTo formerly LogMeIn Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly. Its compliant with many security policies. Hence boost security for our clients and end users. The downtime was very low, hence making it more reliable and top-notch. Lucy Daniell Senior Business Analyst Read full review
ScreenShots