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GoTo Room vs. Polycom RealPresence Group Series

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoTo Room

    Score10 out of 10
    N/AGoTo (formerly LogMeIn) offers GoToRoom, a video conferencing room solution available as a bundle with Dolby and Poly equipment.N/A

    Polycom RealPresence Group Series

    Score7.7 out of 10
    N/AThe Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
    Pricing
    GoTo RoomPolycom RealPresence Group Series
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GoTo RoomPolycom RealPresence Group Series
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    GoTo RoomPolycom RealPresence Group Series
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Room Series
    Score8.6 out of 10
    Cisco Room Series
    Score8.6 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoTo RoomPolycom RealPresence Group Series
    Likelihood to Recommend
    5.0
    (1 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    5.0
    (1 ratings)
    8.3
    (4 ratings)
    User Testimonials
    GoTo RoomPolycom RealPresence Group Series
    Likelihood to Recommend
    GoTo formerly LogMeIn
    It works really well in a one on one settings when teachers are coordinating with individual trainers or workshops. It can be helpful as well during a team setting Q&A for follow up training. However, it is a struggle to use in large group settings when one presenter is speaking to a large group of people for trainings.
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    Poly
    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
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    Pros
    GoTo formerly LogMeIn
    • Video conferencing is clear and precise
    • Scheduling is emailed and easy to access.
    • The ease of getting used to the program is quick for all of our teachers.
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    Poly
    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications
    Incentivized
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    Cons
    GoTo formerly LogMeIn
    • Learning how to work through multiple documents or presentations in a call can be tricky.
    • Our rural setting does not allow for consistent internet connection, video is not always clear.
    • Audio can be limited to a large room setting in workshops.
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    Poly
    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
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    Likelihood to Renew
    GoTo formerly LogMeIn
    No answers on this topic
    Poly
    We love the product and is totally integrated in our company.
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    Usability
    GoTo formerly LogMeIn
    No answers on this topic
    Poly
    The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
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    Support Rating
    GoTo formerly LogMeIn
    Haven’t had a chance to need to connect with the service staff as we haven’t had to deal with any large issues beyond internet bandwidth restrictions. However, we feel like support would be very quick and efficient if we were to need it. The observations of setting up our doc cams and getting connected with workshop presenters has been smooth so far.
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    Poly
    I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
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    Alternatives Considered
    GoTo formerly LogMeIn
    GoToRoom does a great job of video conferencing with multiple users, similar to Zoom, but has easier access to documents similar to Google Classroom or Google Hangouts. It’s a nice blend of these three pieces of software.
    Incentivized
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    Poly
    Our Polycom RealPresence Group Series unit replaced a Cisco Room Series that was mounted to a mobile cart. The cart had one smaller display and the speakers\microphone at the cart. This required staff to be very close to the cart to hear and speak during the meeting. No fault of Cisco but the cart was not sufficient for the space. Polycom RealPresence Group Series was less costly when we were planning out the room.
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    Return on Investment
    GoTo formerly LogMeIn
    • It has been helpful for us to connect with professional development consultants that are out of our region.
    • It has provided opportunities for teachers to get training that otherwise would not have had an opportunity without driving long distances.
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    Poly
    • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
    • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
    • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
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    ScreenShots

    GoTo Room Screenshots

    Product screenshot