Grafana Loki vs. SolarWinds Papertrail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana Loki
Score 8.7 out of 10
N/A
Grafana Logs (powered by Loki) brings together logs from applications and infrastructure in a single place. By using the exact same service discovery and label model as Prometheus, Grafana Logs can systematically guarantee logs have consistent metadata with metrics. Grafana Logs lets users send logs in any format, from any source so it’s easy to add to existing infrastructure and get up and running quickly. Leverage a wide array of clients for shipping logs like…
$0
SolarWinds Papertrail
Score 8.9 out of 10
N/A
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.N/A
Pricing
Grafana LokiSolarWinds Papertrail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Grafana LokiSolarWinds Papertrail
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Grafana LokiSolarWinds Papertrail
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Grafana LokiSolarWinds Papertrail
Small Businesses
SolarWinds Papertrail
SolarWinds Papertrail
Score 8.9 out of 10
Amazon CloudWatch
Amazon CloudWatch
Score 8.3 out of 10
Medium-sized Companies
LogicMonitor
LogicMonitor
Score 8.8 out of 10
LogicMonitor
LogicMonitor
Score 8.8 out of 10
Enterprises
LogicMonitor
LogicMonitor
Score 8.8 out of 10
LogicMonitor
LogicMonitor
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Grafana LokiSolarWinds Papertrail
Likelihood to Recommend
10.0
(1 ratings)
8.6
(19 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Grafana LokiSolarWinds Papertrail
Likelihood to Recommend
Grafana Labs
In our application there are many points from where logs are coming so in order to go to each and every application and check logs its very overhead so we are using Grafana Loki for the logs gathering and monitoring.
Read full review
SolarWinds
As a 3rd party endpoint, SolarWinds Papertrail did exactly what it needed to. My hesitation is on the technical aptitude of the colleague receiving the recommendation, as the overall level of command line skill/understanding would have to be high. Web applications are a great solution here, but MOST of them already provide some sort of logging output. The scenario would definitely be in the situation where logging wasn't readily available in the current solution space. IF something like SolarWinds Papertrail was needed, it's probably the de facto thing that I would recommend.
Read full review
Pros
Grafana Labs
  • Access to many open-source dashboards, access to add many data-sources to gather and visualize data from.
  • Grafana Loki does well gathering of logs from various data-sources, we can also filter the logs based on our needs.
  • One stop solution for all the logs and monitoring.
Read full review
SolarWinds
  • Free configuration on how Papertrail will alert you
  • Easy to setup with your server/application
  • Very intuitive and easy to use
  • Fair pricing policy/plan
Read full review
Cons
Grafana Labs
  • We can modify the logs directly from UI of Grafana Loki
  • Better and simplified options for logs filtering
  • Easy usability with SMTP configuration and other system level configuration
Read full review
SolarWinds
  • The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
  • Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
  • Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
Read full review
Likelihood to Renew
Grafana Labs
No answers on this topic
SolarWinds
We are definitely going to continue using Papertrail. It's been a lifesaver.
Read full review
Usability
Grafana Labs
No answers on this topic
SolarWinds
It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
Read full review
Support Rating
Grafana Labs
No answers on this topic
SolarWinds
I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
Read full review
Alternatives Considered
Grafana Labs
First and foremost if Grafana Loki is based on CNCF open source projects so organizations can get freedom to choice to configure it at your own other main thing is Grafana Loki is totally free of cost and we can deploy it on our infrastructure. On compared with other managed services like Datadog, New Relic it is very expensive and we also don't have much control on the tools we use.
Read full review
SolarWinds
CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many searches. I like that SolarWinds Papertrail has a known monthly cost.
Read full review
Return on Investment
Grafana Labs
  • Only indexes the metadata
  • Have to manage it by ourselves compare to other available managed monitoring and log observability solutions
  • Dedicated person or team of SRE to manage the monitoring and observability solutions
Read full review
SolarWinds
  • SolarWinds Papertrail cost compared to the benefits it provides is a win.
  • When the logs are flooded, and the monthly limits are reached, the failure to post new logs may be a significant drawback.
  • The great search/filter capabilities is key for speedy and precise debugging of incidents that may happen during testing and operation.
Read full review
ScreenShots

SolarWinds Papertrail Screenshots

Screenshot of Screenshot of Screenshot of