Grafana Cloud vs. ScienceLogic AI Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grafana Cloud
Score 8.7 out of 10
N/A
Grafana Cloud is a fully managed Observability Platform designed to aggregate, visualize, and analyze telemetry data across distributed architectures. The platform provides a unified environment for Metrics, Logs, Traces, and Continuous Profiling, utilizing the LGTM (Loki, Grafana, Tempo, Mimir) and Pyroscope stack to provide high-cardinality analysis of system state.
$0
ScienceLogic AI Platform
Score 8.7 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic provides a unified IT Operations platform designed to manage operational workflows using high-fidelity Telemetry Data and explainable automation. The ScienceLogic AI Platform is deployable across On-Premises, Cloud, and Hybrid Environments. The platform consolidates monitoring tools to provide Observability and enables engineers to automate manual processes using Machine Learning capabilities. The platform utilizes automation for Closed-Loop Remediation and provides insights…N/A
Pricing
Grafana CloudScienceLogic AI Platform
Editions & Modules
Grafana Cloud - Pro
$8
per month up to 1 active user
Grafana Cloud - Free
Free
10k metrics + 50GB logs + 50GB traces up to 3 active users
Grafana Cloud - Advanced
Volume Discounts
custom data usage custom active users
Grafana - Enterprise Stack
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
Grafana CloudScienceLogic AI Platform
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation
More Pricing Information
Community Pulse
Grafana CloudScienceLogic AI Platform
Considered Both Products
Grafana Cloud

No answer on this topic

ScienceLogic AI Platform
Chose ScienceLogic AI Platform
As a fresher, this is my first organization, and they use SL1. So, I don’t have more knowledge of other tools. But I do know Grafana, which is predominantly used for dashboards. I think compared to that, the SL1 dashboard gives more details about devices. So, I feel SL1 would …
Chose ScienceLogic AI Platform
SCOM which we were using has no effective monitoring on netwirk devices. Also major drawback was, it was not auto ticketing, we were ticketing it manually
Chose ScienceLogic AI Platform
ScienceLogic adds easy customization through the "power packs" that have carefully designed applications specific to certain vendors/models
Chose ScienceLogic AI Platform
ScienceLogic SL1 offered the best combination of deployment flexibility, extensibility, and widespread support.
Chose ScienceLogic AI Platform
It is a unique competitor against other tools since it has a long history and it is able to evolve for the future. The concept is tested and worked on from time to time. It has its own positive sides and some space to make it better. It can be adopted for most environments, …
Features
Grafana CloudScienceLogic AI Platform
AIOps Features
Comparison of AIOps Features features of Product A and Product B
Grafana Cloud
-
Ratings
ScienceLogic AI Platform
7.5
26 Ratings
1% below category average
Monitoring and Alerting00 Ratings8.125 Ratings
Performance Analytics00 Ratings7.726 Ratings
Incident Management00 Ratings6.726 Ratings
Service Desk Integration00 Ratings7.425 Ratings
Root Cause Analysis00 Ratings7.621 Ratings
Capacity Planning Tool00 Ratings7.122 Ratings
Configuration and Change Management00 Ratings7.523 Ratings
Automated Remediation00 Ratings7.620 Ratings
Collaboration and Communication00 Ratings7.920 Ratings
Threat Intelligence00 Ratings7.319 Ratings
Best Alternatives
Grafana CloudScienceLogic AI Platform
Small Businesses
Amazon CloudWatch
Amazon CloudWatch
Score 7.8 out of 10

No answers on this topic

Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 10.0 out of 10
LogicMonitor
LogicMonitor
Score 9.0 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 10.0 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Grafana CloudScienceLogic AI Platform
Likelihood to Recommend
9.4
(7 ratings)
8.1
(228 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(24 ratings)
Usability
9.6
(3 ratings)
9.6
(15 ratings)
Availability
-
(0 ratings)
9.3
(14 ratings)
Performance
-
(0 ratings)
8.2
(14 ratings)
Support Rating
-
(0 ratings)
6.5
(20 ratings)
In-Person Training
-
(0 ratings)
8.8
(6 ratings)
Online Training
-
(0 ratings)
7.8
(8 ratings)
Implementation Rating
-
(0 ratings)
6.5
(99 ratings)
Configurability
-
(0 ratings)
10.0
(7 ratings)
Ease of integration
-
(0 ratings)
8.0
(15 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(7 ratings)
Vendor pre-sale
-
(0 ratings)
8.4
(7 ratings)
User Testimonials
Grafana CloudScienceLogic AI Platform
Likelihood to Recommend
Grafana Labs
Just about any organization with more than one server and more than one cluster as it scales very well. Configuration of the application takes time and finesse to fine tune to where the balance of load time and getting data quickly meets. The plugins add load time but fine tuning for the application to meet demand needs nailed down at implementation
Read full review
ScienceLogic
For Windows, the issue is in higher resource consumption related to WinRM monitoring, which provides better options then the SNMP monitoring, which on the other hand is less resource intensive. The problem is also with support for OS with other than English language.
Read full review
Pros
Grafana Labs
  • Alerting through many different medium as Slack, Email, Webhook etc
  • Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
  • Log aggregation and powerful Logql to filter and view your logs
  • Microservices monitoring
  • Large number of plugins and data sources to collect your metrics from almost anywhere
Read full review
ScienceLogic
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
Read full review
Cons
Grafana Labs
  • There are some settings which we can't configure from UI (Web Console).
  • We've open[ed] up configuration files in command line text editors and manually do the settings e.g. LDAP/SSO configuration.
  • In terms of visualization, it's best, but it doesn't support log analysis otherwise it could destroy business of all other visualization tools.
Read full review
ScienceLogic
  • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
  • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
  • Create and Open APIs for basic and advanced monitoring data extraction.
  • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
  • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
  • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
Read full review
Likelihood to Renew
Grafana Labs
No answers on this topic
ScienceLogic
It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
Read full review
Usability
Grafana Labs
It is infinitely flexible. If you can imagine it, Grafana can almost certainly do it. Usability may be in the eye of the beholder however, as there is time needed to curate the experience and get the dashboards customized to how it makes sense to you. I know one thing they are working on are more templates, based on data sources
Read full review
ScienceLogic
The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
Read full review
Reliability and Availability
Grafana Labs
No answers on this topic
ScienceLogic
SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
Read full review
Performance
Grafana Labs
No answers on this topic
ScienceLogic
SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
Read full review
Support Rating
Grafana Labs
No answers on this topic
ScienceLogic
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
Read full review
In-Person Training
Grafana Labs
No answers on this topic
ScienceLogic
It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
Read full review
Online Training
Grafana Labs
No answers on this topic
ScienceLogic
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
Read full review
Implementation Rating
Grafana Labs
No answers on this topic
ScienceLogic
Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
Read full review
Alternatives Considered
Grafana Labs
Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.
Read full review
ScienceLogic
Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
Read full review
Scalability
Grafana Labs
No answers on this topic
ScienceLogic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
Read full review
Return on Investment
Grafana Labs
  • Grafana has replaced many higher priced tools
  • The integrations are seemless with multiple backends
  • Combining graphs and dashboards from multiple data sources is a game changer
Read full review
ScienceLogic
  • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
  • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
  • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
Read full review
ScreenShots

ScienceLogic AI Platform Screenshots

Screenshot of Unified Observability and Contextual IntelligenceScreenshot of Relationship Mapping & Service VisibilityScreenshot of ITSM and Collaboration IntegrationsScreenshot of Low-Code Workflow BuilderScreenshot of Dynamic Application DevelopmentScreenshot of Executive Overview Dashboard