Grasshopper vs. LeagueApps

Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.

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We had an absolute breeze with the dashboard, notifications, privacy protection, reporting tools, the NextUp community's professional development opportunities, and network and tournament registration. However, we were less thrilled with the integration with our existing mobile coaching and parent's apps, eCommerce platforms, scheduling platforms, and web-based tools. Also, the marketing tools felt just a little cookie-cutter and didn't fit our needs as well as some other tools we've used.

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• I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
• I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
• The cost is very reasonable for the value added to our company.

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• Data management.
• Registration management.
• Schedule management.

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• It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
• Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
• Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.

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• The external app integrations can be a bit buggy.
• The Youth Sports Websites are rather bland.
• The provided integrated payment gateway wasn't very price competitive.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.

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When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

My favorite was Jersey Watch among all customizable automated scheduling, online registration, roster management, platforms. Jersey
Watch included: built-in registration features,
custom forms with questions and pricing that met the needs of our club. The donation feature to encouraged parents to
donate at the time of registration. We had seamless communication with parents, players, and coaches. Also, the messaging tools allowed us to send emails and texts with a few clicks from
your computer or phone with important updates like cancellations,
registration announcements, and fundraiser info. We were able to ask candidates to complete background checks directly from our
account; My second favorite was the Bench App. It was an app platform that was like the Trello of event organizing. Just the right features, with everything you'd expect, but nothing more. We found it easy and fun to use. It was a 100% free and ad-free app, but we outgrew it.

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• It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
• It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
• It's decreased the amount of time spent on unwanted sales calls via the call screening application.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have a more efficient registration.
• We have a more efficient scheduling.
• Our tournaments have been able to operate at reduced costs.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info