Grasshopper vs. MediaPlatform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grasshopper
Score 7.6 out of 10
N/A
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
$18
per month for a single user
MediaPlatform
Score 8.2 out of 10
N/A
MediaPlatform is an enterprise video communication software for interactive presentations, webcasts, and video portal software available through either cloud or on-premise deployment.N/A
Pricing
GrasshopperMediaPlatform
Editions & Modules
True Solo
$18
per month for a single user
Solo Plus
$32
per month
Small Business
$70
per month
No answers on this topic
Offerings
Pricing Offerings
GrasshopperMediaPlatform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount available for annual pricing.
More Pricing Information
Community Pulse
GrasshopperMediaPlatform
Features
GrasshopperMediaPlatform
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Grasshopper
9.7
46 Ratings
19% above category average
MediaPlatform
-
Ratings
Hosted PBX9.423 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
User templates10.019 Ratings00 Ratings
Call reports9.433 Ratings00 Ratings
Directory of employee names9.434 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Grasshopper
9.6
51 Ratings
14% above category average
MediaPlatform
-
Ratings
Answering rules9.247 Ratings00 Ratings
Call recording9.622 Ratings00 Ratings
Call park9.812 Ratings00 Ratings
Call screening10.036 Ratings00 Ratings
Message alerts9.243 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Grasshopper
7.9
12 Ratings
1% below category average
MediaPlatform
-
Ratings
Video conferencing7.93 Ratings00 Ratings
Audio conferencing7.77 Ratings00 Ratings
Video screen sharing8.23 Ratings00 Ratings
Instant messaging8.09 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Grasshopper
8.9
48 Ratings
10% above category average
MediaPlatform
-
Ratings
Mobile app for iOS8.935 Ratings00 Ratings
Mobile app for Android8.929 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Grasshopper
-
Ratings
MediaPlatform
9.1
1 Ratings
14% above category average
High quality audio00 Ratings9.11 Ratings
High quality video00 Ratings9.11 Ratings
Low bandwidth requirements00 Ratings9.11 Ratings
Mobile support00 Ratings9.11 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Grasshopper
-
Ratings
MediaPlatform
3.2
1 Ratings
85% below category average
Desktop sharing00 Ratings1.81 Ratings
Whiteboards00 Ratings4.51 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Grasshopper
-
Ratings
MediaPlatform
7.1
1 Ratings
14% below category average
Calendar integration00 Ratings6.41 Ratings
Meeting initiation00 Ratings6.41 Ratings
Integrates with social media00 Ratings6.41 Ratings
Record meetings / events00 Ratings8.21 Ratings
Slideshows00 Ratings8.21 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Grasshopper
-
Ratings
MediaPlatform
9.1
1 Ratings
12% above category average
Audience polling00 Ratings9.11 Ratings
Q&A00 Ratings9.11 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Grasshopper
-
Ratings
MediaPlatform
8.2
1 Ratings
2% above category average
User authentication00 Ratings8.21 Ratings
Participant roles & permissions00 Ratings8.21 Ratings
Confidential attendee list00 Ratings8.21 Ratings
Best Alternatives
GrasshopperMediaPlatform
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Webex Meetings
Webex Meetings
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GrasshopperMediaPlatform
Likelihood to Recommend
7.8
(56 ratings)
8.2
(1 ratings)
Usability
6.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(42 ratings)
-
(0 ratings)
User Testimonials
GrasshopperMediaPlatform
Likelihood to Recommend
GoTo (formerly LogMeIn)
Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
Read full review
MediaPlatform, Inc.
MediaPlatform is not a tool to be used as a one-to-one client tool. Its best suited for corporate events or large events such as webinars, conventions, trade shows, or similar events. They have different products which are suited to the client's need and type of event. Based on your needs and their analysis they will advise you to choose the best solution offered by them
Read full review
Pros
GoTo (formerly LogMeIn)
  • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
  • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
  • The cost is very reasonable for the value added to our company.
Read full review
MediaPlatform, Inc.
  • They consult with the client when developing and offering their service to understand the needs and objectives of the clients, the network demand, etc .
  • Other communication tools integration with their platform
  • In built analytics or the traffic and viewer actions
Read full review
Cons
GoTo (formerly LogMeIn)
  • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
  • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
  • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
Read full review
MediaPlatform, Inc.
  • At this time I do not see any additional needs
Read full review
Usability
GoTo (formerly LogMeIn)
The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
Read full review
MediaPlatform, Inc.
No answers on this topic
Support Rating
GoTo (formerly LogMeIn)
When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
Read full review
MediaPlatform, Inc.
No answers on this topic
Alternatives Considered
GoTo (formerly LogMeIn)
I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
Read full review
MediaPlatform, Inc.
MediaPlatform is in a league by itself and is in no way comparable with any of the current media collaboration or presentation platforms with the product they offer and their quality of service. i would say they are far above the rest
Read full review
Return on Investment
GoTo (formerly LogMeIn)
  • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
  • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
  • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
Read full review
MediaPlatform, Inc.
  • They makes presentation and integration easier
  • They take the stress out of event and media presentation online or across the network
Read full review
ScreenShots