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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    MobaXTerm

    Score9.4 out of 10
    N/AMobaXterm is presented as an enhanced terminal for Windows with X11 server, tabbed SSH client, and network tools. From this console window, users can run any Unix commands need: ls, cd, grep, awk, tail, cut, sed, wget, rsync, telnet, ssh, rlogin, rsh, etc.

    $69

    one-time fee per user

    Pricing
    GrasshopperMobaXTerm
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GrasshopperMobaXTerm
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperMobaXTerm
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Mobatek
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    GrasshopperMobaXTerm
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and MobaXTerm
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    MobaXTerm
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and MobaXTerm
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    MobaXTerm
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and MobaXTerm
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    MobaXTerm
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and MobaXTerm
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    MobaXTerm
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Grasshopper and MobaXTerm
    Feature
    Grasshopper
    -
    Ratings
    MobaXTerm
    8.9
    9 Ratings
    12% above category average
    Screen sharing00 Ratings9.76 Ratings
    File transfer00 Ratings9.19 Ratings
    Instant message00 Ratings8.64 Ratings
    Secure remote access with Smart Card authentication00 Ratings8.44 Ratings
    Access to sleeping/powered-off computers00 Ratings9.02 Ratings
    Over-the-Internet remote session00 Ratings8.46 Ratings
    Initiate remote control from mobile00 Ratings9.42 Ratings
    Remote management of servers & workstations00 Ratings9.58 Ratings
    Remote Active Directory® management00 Ratings8.02 Ratings
    Centralized management dashboard00 Ratings8.55 Ratings
    Session record00 Ratings8.86 Ratings
    Annotations00 Ratings7.94 Ratings
    Monitoring and Alerts00 Ratings8.84 Ratings
    Multi-platform remote control00 Ratings9.86 Ratings
    Best Alternatives
    GrasshopperMobaXTerm
    Small Businesses
    CallFire
    Score9.7 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperMobaXTerm
    Likelihood to Recommend
    7.8
    (56 ratings)
    9.7
    (9 ratings)
    Usability
    6.0
    (1 ratings)
    9.3
    (9 ratings)
    Support Rating
    9.0
    (42 ratings)
    -
    (0 ratings)
    User Testimonials
    GrasshopperMobaXTerm
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Mobatek
    MobaXTerm shines when executing commands for large numbers of Network appliances like Switches or routers. As network Engineers, when managing an extensive infrastructure, we need tools to reduce time and work. MobaXterm Split and MultiExec features helped me push configuration changes for more than 100 Switches within a few hours.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Mobatek
    • Storing ssh session setting for easy click and go access
    • Various Network scanning tools easy to use even for non-technical people
    • SFTP filesystem browser is simple and straightforward
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Mobatek
    • password manager is a pain to get to
    • when I sign out of an RDP session, the tab should close on its own. If I lose connection, then the Reconnect option can be shown
    • It should be able to update on its own, not through download and basically a reinstall
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Mobatek
    It's very easy for any IT administrator to use, it's highly customizable and you can download it free for personal use. It supports every protocol you can think of, has built in power shell and allows for drag and drop of SFTP file browser. I recommend this tool for any IT professional.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Mobatek
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Mobatek
    The list is not working, but comparing is not so great to other. The great best think of MobaXTerm is the unifing of the various program into one. The organization by folders, the storing of keys, the licence managemnt for teams. I liked much and was a plus it have some server utilities.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    Mobatek
    • No subscription fee: you can purchase it once and use for many years
    • Easy to use - no need to spend time on learning how to use
    Incentivized
    Read full review
    ScreenShots

    MobaXTerm Screenshots

    Screenshot of MobaXterm Xserver with SSH, telnet, RDP, VNC and X11Screenshot of the MobaXterm terminal, dark.Screenshot of the MobaXterm ribbon / toolbar.