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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Spotify for Podcasters

    Score8.5 out of 10
    N/ASpotify for Podcasters, formerly Anchor, is a podcasting platform, enabling the user to create, distribute, and monetize a podcast. It is available via a free plan. It features built-in uploading, recording, and editing tools so the can easily create and publish episodes.N/A
    Pricing
    GrasshopperSpotify for Podcasters
    Editions & Modules
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GrasshopperSpotify for Podcasters
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    GrasshopperSpotify for Podcasters
    Considered Both Products
    GoTo formerly LogMeIn
    No answer on this topic
    Spotify
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    43 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    42 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    GrasshopperSpotify for Podcasters
    Cloud PBX
    Comparison of Cloud PBX features of Grasshopper and Spotify for Podcasters
    Feature
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    Spotify for Podcasters
    -
    Ratings
    Hosted PBX9.423 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.024 Ratings00 Ratings
    User templates10.019 Ratings00 Ratings
    Call reports9.433 Ratings00 Ratings
    Directory of employee names9.434 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Grasshopper and Spotify for Podcasters
    Feature
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    Spotify for Podcasters
    -
    Ratings
    Answering rules9.247 Ratings00 Ratings
    Call recording9.622 Ratings00 Ratings
    Call park9.812 Ratings00 Ratings
    Call screening10.036 Ratings00 Ratings
    Message alerts9.243 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Grasshopper and Spotify for Podcasters
    Feature
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    Spotify for Podcasters
    -
    Ratings
    Video conferencing7.93 Ratings00 Ratings
    Audio conferencing7.77 Ratings00 Ratings
    Video screen sharing8.23 Ratings00 Ratings
    Instant messaging8.09 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Grasshopper and Spotify for Podcasters
    Feature
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    Spotify for Podcasters
    -
    Ratings
    Mobile app for iOS8.935 Ratings00 Ratings
    Mobile app for Android8.929 Ratings00 Ratings
    Best Alternatives
    GrasshopperSpotify for Podcasters
    Small Businesses
    CallFire
    Score9.7 out of 10
    Descript
    Score8.5 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Adobe Audition
    Score9 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Adobe Audition
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GrasshopperSpotify for Podcasters
    Likelihood to Recommend
    7.8
    (56 ratings)
    9.5
    (13 ratings)
    Usability
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (42 ratings)
    -
    (0 ratings)
    User Testimonials
    GrasshopperSpotify for Podcasters
    Likelihood to Recommend
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Spotify
    Anchor is a great podcast app for folks just starting out with podcasting or who want some of the technical things to be streamlined and simplified. With the built-in audience of Spotify subscribers, it's also easy to get started with a listening audience. There are easy ways to connect to other Podcast platforms and easy ways to integrate ads if that's something you want to do as a podcaster.
    Incentivized
    Read full review
    Pros
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Spotify
    • Easiest way to create podcasts, or in reality any audio files.
    • Have some level of reporting on how many people are accessing the files.
    • The Android app is excellent, feature rich and quick.
    • Different levels of compression to have smaller files.
    • Good audio level support.
    Incentivized
    Read full review
    Cons
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Spotify
    • Monetization features are currently present in only a limited number of countries, I look forward to the various monetization features like pre-roll and mid-roll ads to be made available soon in my country India.
    • Add more platforms to its distribution services such as Amazon Music and similar ones so that we would not be required to submit the RSS Feed to platforms manually.
    Incentivized
    Read full review
    Usability
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Spotify
    It's intuitive from the moment you log in until you publish. The only reason I'm not giving it a 10 is because some sections aren't translated into Spanish, and while it's not a problem for me, it's something that could be improved. Furthermore, the design is very clean and doesn't feel overwhelming with options. Everything is where it should be, and the process for publishing episodes is clear. Es intuitivo desde el momento que entras hasta que publicas. Si no le pongo un 10 es porque hay ciertas secciones que no aparecen traducidas al español, y aunque no me supone un problema, es algo mejorable. Además, el diseño es muy limpio y no da sensación de "saturación" de opciones. Todo está donde debe estar y el proceso para publicar los episodios es claro.
    Incentivized
    Read full review
    Support Rating
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Spotify
    No answers on this topic
    Alternatives Considered
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Spotify
    Anchor is less expensive and, in my opinion, much easier to use than SoundCloud for podcasting. Anchor makes syndication easy, and their recording and editing interfaces are clean and intuitive. SoundCloud seemed somewhat cumbersome to use, and I didn't care for its UI. Honestly, they seem better suited for other use cases.
    Incentivized
    Read full review
    Return on Investment
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    Spotify
    • Taught us how yo properly organize and schedule our show.
    • Anchor's integration with Spotify allows use of Spotify's wide library.
    • Doesn't play well with outside ad agencies, Makes it difficult to be open to all kinds of ad agencies, thus reducing possible revenue.
    Incentivized
    Read full review
    ScreenShots