Greater Giving vs. STPL Global FundRaiser (discontinued)

Greater Giving is the perfect platform for small/medium organizations looking for a solution to manage their fundraising and other events during the year. It is very easy to use, and new team members are quickly trained and up and running on the platform in no time. For organizations of our size, having the option of having a live person assist during big events is invaluable.

Incentivized

I think FundRaiser is better suited for smaller organizations that do not have a lot of entries to make and a lot of tracking to do. Larger organizations that make more entries and need to do a lot more tracking might want an application that is a little more modern and user-friendly.

Incentivized

• Credit card swiping at registration is important to us. It allows our attendees to have the option to make a contribution during our special appeal, purchase silent auction items, etc... without having to make a payment each time.
• The day-of-event registration is so easy. As long as our host has provided us the name of the attendee registration is a breeze.
• The ability to send out post-event tax receipts

Incentivized

• FundRaiser keeps a database for us of our individual, business, and organizational donors for future reference.
• FundRaiser keeps a database for us of our donors' contributions each year on an ongoing basis.
• FundRaiser has multiple reports that can be run to fit your specific needs; be it yearly contributions, donor addresses, etc.

Incentivized

• [I feel the] auction system is not as sophisticated as other systems
• Staff support structure
• Doesn't come out with updates very quickly [in my experience]

Incentivized

• If you enter a duplicate donor in error, the program will allow you to make one inactive, but will not allow you to delete one. This often causes confusion when going to post-donation payments.
• The system is also very basic and could be more user-friendly.

Incentivized

Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.

You are assigned a rep from the beginning and they are with you from start to finish PLUS are 100% available to you on your Day of Giving.

Incentivized

When I upgraded my computer I had to upgrade my FundRaiser software. I reached out to customer support, and they assisted me in easily switching the computer my software was on, and then making the upgrade. The customer service department was friendly and helpful. There was a minor glitch, but it ended up going fine.

Incentivized

The RNL Scalefunder platform is more suited toward Giving Days and digital types of events. I have found the Greater Giving platform can deliver on that but also gives us great support for in person fundraising, ticket sales, auction tracking and gala events which we do more of throughout the year.

Incentivized

• The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
• We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
• The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics

Incentivized

• FundRaiser saves us time that we would be spending trying to keep track of donations and donor information on spreadsheets, which saves us money.

Incentivized