Greater Giving vs. Tripleseat and Gather

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greater Giving
Score 8.7 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
Tripleseat and Gather
Score 9.0 out of 10
N/A
Tripleseat, from the company of the same name in Concord, is a Sales and Event Management web application designed to generate sales and streamlines the planning process for restaurants, hotels, and unique venues, a web-based system created by restaurant event planners for restaurant event planners. Tripleseat was merged with Gather March, 2020, to combine the applications' capabilities. The product line will continue under the Tripleseat brand.N/A
Pricing
Greater GivingTripleseat and Gather
Editions & Modules
Event Package
Contact Sales
per year Unlimited Users and Events
Express Package
Contact Sales
per year Unlimited Users and Events
Virtual and In-Person Events Package
Contact Sales
per year Unlimited Users and Events
No answers on this topic
Offerings
Pricing Offerings
Greater GivingTripleseat and Gather
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
More Pricing Information
Community Pulse
Greater GivingTripleseat and Gather
Best Alternatives
Greater GivingTripleseat and Gather
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Whova
Whova
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 8.9 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
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Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Greater GivingTripleseat and Gather
Likelihood to Recommend
8.0
(6 ratings)
3.0
(1 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
Greater GivingTripleseat and Gather
Likelihood to Recommend
Global Payments
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
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Tripleseat
It is not great for adding images to promote events as the images have to be of a certain size and this size is often difficult to manage. The program also doesn't differentiate very clearly between past and upcoming events so when you search it is difficult to decipher which events were from years ago and which are recent/upcoming.
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Pros
Global Payments
  • Website design is really easy and looks very professional.
  • Data uploads and downloads are generally pretty easy.
  • Process flows are nicely organized and easy for a non-technical person to figure out
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Tripleseat
  • Calendar organisation
  • Automatic uploads
  • Detailed information
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Cons
Global Payments
  • [I feel the] auction system is not as sophisticated as other systems
  • Staff support structure
  • Doesn't come out with updates very quickly [in my experience]
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Tripleseat
  • Slow uploading
  • Image uploading issues
  • Hard to edit events enmasse
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Usability
Global Payments
Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
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Tripleseat
No answers on this topic
Support Rating
Global Payments
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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Tripleseat
No answers on this topic
Alternatives Considered
Global Payments
We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
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Tripleseat
No answers on this topic
Return on Investment
Global Payments
  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
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Tripleseat
  • ROI is hard to decipher as the financial aspect of the program is often difficult to use
  • It is a good platform to manage everything in one place
  • It helps largely with compliance to our brand for the company
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ScreenShots

Greater Giving Screenshots

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