Greater Giving vs. Vimeo Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greater Giving
Score 6.9 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
Vimeo Enterprise
Score 7.6 out of 10
N/A
Vimeo Enterprise, based on technology acquired with Livestream in September 2017 is the company's HD livestreaming platform touting auto-archiving, simultaneous live streaming, secure sharing with password and domain-level security, and audience engagement (e.g. chat), with SLA available at the highest tier service level. Vimeo Enterprise streaming solution enables the user to provide secure corporate comms and "no-fail" virtual events. Or, Vimeo OTT enables the user to launch a subscription…N/A
Pricing
Greater GivingVimeo Enterprise
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Greater GivingVimeo Enterprise
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Greater GivingVimeo Enterprise
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
IBM Video Streaming
IBM Video Streaming
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
IBM Video Streaming
IBM Video Streaming
Score 9.3 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
IBM Video Streaming
IBM Video Streaming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Greater GivingVimeo Enterprise
Likelihood to Recommend
3.1
(5 ratings)
8.5
(4 ratings)
Usability
7.0
(1 ratings)
6.0
(1 ratings)
Support Rating
4.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Greater GivingVimeo Enterprise
Likelihood to Recommend
Global Payments
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
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Vimeo
Vimeo is much better for Live-streaming than other software or hardware based solutions. The Livestream Studio app runs on Macs and PCs with almost any hardware configuration. It allows you to have unlimited hardware HD and 4k inputs. 3 GFX channels and 3 media playback channels along with configurable outputs while streaming. The most unique tool is the remote guest feature which has a type of zoom function built in so you can have remote speakers join a livestream and easily hear, see, and interact with the program. This software can transform an iMac into a video production truck run by one person.
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Pros
Global Payments
  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
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Vimeo
  • Quality streaming of video - few if any hiccups.
  • Embed options that allow for customization of video.
  • Option to limit viewing to just one domain, so users can't share the video link with others who have not paid for the content.
  • Easy upload process.
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Cons
Global Payments
  • Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
  • Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
  • Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.
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Vimeo
  • The editing features are very basic for an archived event, work for us most of the time but can be clunky.
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Usability
Global Payments
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.
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Vimeo
The layout is inconsistent for different parts of the platform, it takes a very long time to find specific settings. Labels aren't clear sometimes - not to the first-time/average user. They actually just changed the interface with zero warning or tooltips and had to contact support to get it back to the version our teachers are familiar with.
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Support Rating
Global Payments
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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Vimeo
Generally Vimeo is fast to respond to support tickets with more or less the answer to the question/problem with documentation and clarity in the answer. Usually only takes on message to solve the issue.
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Alternatives Considered
Global Payments
We've used this for years, and see no reason to explore others!
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Vimeo
Vimeo is awesome because it is a seamless experience that blends software and a cloud platform and end user experience. No other competitor offers a holistic solution the way Vimeo does. With other platforms you have to piece together multiple pieces of hardware and software and even with those pieces you don't get the same ease of use and performance that Vimeo gives you with their software and cloud solution
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Return on Investment
Global Payments
  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
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Vimeo
  • Positive ROI - the pricing is better than other comparable services with a better end result. So, the return on investment is significant since it is an inexpensive way to deliver what I need to my program users.
  • Positive - their 30 day trial period is so helpful to be able to determine if this is truly a good investment for you/your business. I was able to do all that I needed to within the first 30 days for live video, then continue with keeping the embed links with the continuing monthly subscription.
  • Positive - good analytics within the account (not Google Analytics with my level of subscription) so I can see how many users are viewing my videos, what devices they're on, and where they are in the world. This is all important for my business.
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ScreenShots