TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Greater Giving

    Score9.1 out of 10
    N/AGreater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A

    Vimeo Enterprise

    Score8.8 out of 10
    N/AVimeo Enterprise, based on technology acquired with Livestream in September 2017 is the company's HD livestreaming platform touting auto-archiving, simultaneous live streaming, secure sharing with password and domain-level security, and audience engagement (e.g. chat), with SLA available at the highest tier service level. Vimeo Enterprise streaming solution enables the user to provide secure corporate comms and "no-fail" virtual events. Or, Vimeo OTT enables the user to launch a subscription…N/A
    Pricing
    Greater GivingVimeo Enterprise
    Editions & Modules
    Event Package
    Contact Sales
    per year Unlimited Users and Events
    Express Package
    Contact Sales
    per year Unlimited Users and Events
    Virtual and In-Person Events Package
    Contact Sales
    per year Unlimited Users and Events
    No answers on this topic
    Offerings
    Pricing Offerings
    Greater GivingVimeo Enterprise
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.—
    More Pricing Information
    Best Alternatives
    Greater GivingVimeo Enterprise
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    IBM Video Streaming
    Score8.9 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    IBM Video Streaming
    Score8.9 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    IBM Video Streaming
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Greater GivingVimeo Enterprise
    Likelihood to Recommend
    8.0
    (6 ratings)
    8.6
    (4 ratings)
    Usability
    9.0
    (2 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Greater GivingVimeo Enterprise
    Likelihood to Recommend
    Global Payments
    For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
    Incentivized
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    Vimeo
    Vimeo is much better for Live-streaming than other software or hardware based solutions. The Livestream Studio app runs on Macs and PCs with almost any hardware configuration. It allows you to have unlimited hardware HD and 4k inputs. 3 GFX channels and 3 media playback channels along with configurable outputs while streaming. The most unique tool is the remote guest feature which has a type of zoom function built in so you can have remote speakers join a livestream and easily hear, see, and interact with the program. This software can transform an iMac into a video production truck run by one person.
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    Pros
    Global Payments
    • Website design is really easy and looks very professional.
    • Data uploads and downloads are generally pretty easy.
    • Process flows are nicely organized and easy for a non-technical person to figure out
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    Vimeo
    • Quality streaming of video - few if any hiccups.
    • Embed options that allow for customization of video.
    • Option to limit viewing to just one domain, so users can't share the video link with others who have not paid for the content.
    • Easy upload process.
    Incentivized
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    Cons
    Global Payments
    • [I feel the] auction system is not as sophisticated as other systems
    • Staff support structure
    • Doesn't come out with updates very quickly [in my experience]
    Incentivized
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    Vimeo
    • The editing features are very basic for an archived event, work for us most of the time but can be clunky.
    Incentivized
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    Usability
    Global Payments
    Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
    Incentivized
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    Vimeo
    The layout is inconsistent for different parts of the platform, it takes a very long time to find specific settings. Labels aren't clear sometimes - not to the first-time/average user. They actually just changed the interface with zero warning or tooltips and had to contact support to get it back to the version our teachers are familiar with.
    Incentivized
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    Support Rating
    Global Payments
    Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
    Read full review
    Vimeo
    Generally Vimeo is fast to respond to support tickets with more or less the answer to the question/problem with documentation and clarity in the answer. Usually only takes on message to solve the issue.
    Incentivized
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    Alternatives Considered
    Global Payments
    We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
    Incentivized
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    Vimeo
    Vimeo is awesome because it is a seamless experience that blends software and a cloud platform and end user experience. No other competitor offers a holistic solution the way Vimeo does. With other platforms you have to piece together multiple pieces of hardware and software and even with those pieces you don't get the same ease of use and performance that Vimeo gives you with their software and cloud solution
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    Return on Investment
    Global Payments
    • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
    • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
    • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
    Incentivized
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    Vimeo
    • Positive ROI - the pricing is better than other comparable services with a better end result. So, the return on investment is significant since it is an inexpensive way to deliver what I need to my program users.
    • Positive - their 30 day trial period is so helpful to be able to determine if this is truly a good investment for you/your business. I was able to do all that I needed to within the first 30 days for live video, then continue with keeping the embed links with the continuing monthly subscription.
    • Positive - good analytics within the account (not Google Analytics with my level of subscription) so I can see how many users are viewing my videos, what devices they're on, and where they are in the world. This is all important for my business.
    Incentivized
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    ScreenShots

    Greater Giving Screenshots

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