GridBuddy Connect vs. Maximizer CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GridBuddy Connect
Score 8.0 out of 10
N/A
GridBuddy Connect, from Validity, is a data productivity platform that keeps teams more focused on growing the business rather than updating data. GridBuddy Connect combines data from separate systems into an editable, spreadsheet-simple view. Users finally have all insights they need in one place, and they can engage confidently using the right data.N/A
Maximizer CRM
Score 6.3 out of 10
N/A
Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.
$29
Per User / Month
Pricing
GridBuddy ConnectMaximizer CRM
Editions & Modules
No answers on this topic
Small Office
$29
Per User / Month
Business Plus
$49
Per User / Month
Business Plus
$49
Per User / Month
Insights
$89
Per User / Month
Insights
$89
Per User / Month
Offerings
Pricing Offerings
GridBuddy ConnectMaximizer CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$29 per user/Month
Additional DetailsAll pricing in USD. Monthly no contract subscription option available.
More Pricing Information
Community Pulse
GridBuddy ConnectMaximizer CRM
Top Pros
Top Cons
Features
GridBuddy ConnectMaximizer CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.8
5 Ratings
124% below category average
Customer data management / contact management00 Ratings1.15 Ratings
Workflow management00 Ratings1.14 Ratings
Territory management00 Ratings1.14 Ratings
Opportunity management00 Ratings1.15 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings1.14 Ratings
Contract management00 Ratings3.14 Ratings
Quote & order management00 Ratings1.13 Ratings
Interaction tracking00 Ratings4.05 Ratings
Channel / partner relationship management00 Ratings2.15 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.1
4 Ratings
149% below category average
Case management00 Ratings1.14 Ratings
Call center management00 Ratings1.13 Ratings
Help desk management00 Ratings1.13 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.1
5 Ratings
149% below category average
Lead management00 Ratings1.15 Ratings
Email marketing00 Ratings1.15 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.1
5 Ratings
149% below category average
Task management00 Ratings1.15 Ratings
Billing and invoicing management00 Ratings1.13 Ratings
Reporting00 Ratings1.14 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.1
5 Ratings
150% below category average
Forecasting00 Ratings1.15 Ratings
Pipeline visualization00 Ratings1.15 Ratings
Customizable reports00 Ratings1.15 Ratings
Customization
Comparison of Customization features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.1
5 Ratings
149% below category average
Custom fields00 Ratings1.15 Ratings
Custom objects00 Ratings1.04 Ratings
Scripting environment00 Ratings1.15 Ratings
API for custom integration00 Ratings1.15 Ratings
Security
Comparison of Security features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.1
5 Ratings
153% below category average
Single sign-on capability00 Ratings1.13 Ratings
Role-based user permissions00 Ratings1.14 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.1
3 Ratings
148% below category average
Social data00 Ratings1.13 Ratings
Social engagement00 Ratings1.13 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.0
5 Ratings
151% below category average
Marketing automation00 Ratings1.05 Ratings
Compensation management00 Ratings1.04 Ratings
Platform
Comparison of Platform features of Product A and Product B
GridBuddy Connect
-
Ratings
Maximizer CRM
1.1
5 Ratings
149% below category average
Mobile access00 Ratings1.15 Ratings
Best Alternatives
GridBuddy ConnectMaximizer CRM
Small Businesses
vCita
vCita
Score 9.7 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.6 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.6 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GridBuddy ConnectMaximizer CRM
Likelihood to Recommend
7.9
(13 ratings)
1.1
(5 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(1 ratings)
Usability
9.1
(1 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(2 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
GridBuddy ConnectMaximizer CRM
Likelihood to Recommend
Validity
1. Making broad changes to data, like moving ownership of records from one user to another for a new Sales Rep or a moved Sales Rep. 2. Making broad changes to data for product changes, product introductions and such (product naming changes, product description changes, etc.). I recently had to make a change to the name of a Product Option. Product Options are a sub-object related to Product. This name change was in 22 places. Okay, 18 [is] not a lot, but to make this change individually 22 times is still very tedious and takes too much of my time. Instead, I set up my Grid with the Object and sub-Object and made all 22 changes at once with a mass change. Piece of cake. And I don't have to go back to several of the records to see if the change was made successfully (something you have to do with Dataloader). I could see the effective change all at once on my Grid screen.
Read full review
Maximizer Services, Inc.
It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
Read full review
Pros
Validity
  • Reshapes the user Interface into an intuitive, clean, easy and thoughtful way, meaning Salesforce can be practically used for applications that (in my Opinion) salesforce was never designed for.
  • Mass updates are a God send, Leaving quick and meaningful notes, setting up meetings with clients or upcoming calls to maintain contact, all from the same screen without information overload... a real achievement.
Read full review
Maximizer Services, Inc.
  • Shared Calendar
  • Customer Service cases
  • Common database of customer information
Read full review
Cons
Validity
  • Does not allow users to create new Campaign Member records; we would like to be able to add multiple Campaign Member records to a Campaign in a Grid.
  • Does not allow users to create new Task records; we would like to be able to add multiple Tasks records related to the same user but multiple Opportunities and Contacts.
Read full review
Maximizer Services, Inc.
  • Handling large data. Maximizer needs to improve on this.
  • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
  • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
Read full review
Likelihood to Renew
Validity
- Easy of use - Visual nature of using the product (as compared to Dataloader) - Quickness of making changes/updates/edits to long lists of records, live and real-time
Read full review
Maximizer Services, Inc.
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Read full review
Usability
Validity
- Ease of use - Real-time and visible nature of making mass changes - Ease of setting up a Grid - Ease of filtering the Grid to see the records that I need to change
Read full review
Maximizer Services, Inc.
The CRM didn’t have the capability I expected
Read full review
Support Rating
Validity
No answers on this topic
Maximizer Services, Inc.
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Read full review
Implementation Rating
Validity
GridBuddy was very easy to implement
Read full review
Maximizer Services, Inc.
No answers on this topic
Alternatives Considered
Validity
This is the 1st inline editing product we have tested. The only reason we would ever go with another product is the price.
Read full review
Maximizer Services, Inc.
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Read full review
Return on Investment
Validity
  • Our sales executives save a lot of time reviewing all opportunities in a single editable view.
  • Gridbuddy improves the functionality of our CRM by allowing us to edit multiple opportunities in one place.
  • It is generally faster and easier to build a report in GridBuddy than it is in SAP C4C.
Read full review
Maximizer Services, Inc.
  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Read full review
ScreenShots

GridBuddy Connect Screenshots

Screenshot of Conditional formattingScreenshot of ForecastingScreenshot of ConnectorsScreenshot of Mass UpdateScreenshot of Multi-object inline editing

Maximizer CRM Screenshots

Screenshot of Maximizer CRM Logo