GridBuddy vs Maximizer CRM

Likelihood to Recommend

1. Making broad changes to data, like moving ownership of records from one user to another for a new Sales Rep or a moved Sales Rep.2. Making broad changes to data for product changes, product introductions and such (product naming changes, product description changes, etc.).I recently had to make a change to the name of a Product Option. Product Options are a sub-object related to Product. This name change was in 22 places. Okay, 18 [is] not a lot, but to make this change individually 22 times is still very tedious and takes too much of my time. Instead, I set up my Grid with the Object and sub-Object and made all 22 changes at once with a mass change. Piece of cake. And I don't have to go back to several of the records to see if the change was made successfully (something you have to do with Dataloader). I could see the effective change all at once on my Grid screen.

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Verified User

Director in Sales

Biotechnology Company, 201-500 employees

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Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.

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Len Masek

Client Services, Mission Critical Solutions

E Technologies, Inc.Information Technology & Services, 1-10 employees

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Feature Rating Comparison

GridBuddy

Maximizer CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

GridBuddy

Maximizer CRM

Case management

Call center management

Help desk management

GridBuddy

Maximizer CRM

Lead management

Email marketing

GridBuddy

Marketing automation

Compensation management

GridBuddy

Maximizer CRM

Mobile access

Pros

Displaying fields from multiple related objects in one easy to read view.
Allowing field updates to multiple fields and records at the same time.
Filtering and displaying only the records relevant to a specific user.

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Verified User

Director in Other

Non-profit Organization Management Company, 11-50 employees

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User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
Simple, not at all complicated.
Ideal for small to medium size business.

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AROOP VACHALI

CRM Analyst

Central EquityReal Estate, 201-500 employees

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Cons

GridBuddy seems to be a real solid solution for us. And although it's likely not suited to everyone, those who do a high volume of customer interaction will likely prefer the GridBuddy front end over the traditional page by page based Salesforce front end.

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Bilal Comertpay

Business Development Manager

4CablingWholesale, 11-50 employees

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It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.

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Shayne Froelich

Analyst

Manitoba Public InsuranceInsurance, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Maximizer CRM 10.0

Based on 1 answer

We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.

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Shayne Froelich

Analyst

Manitoba Public InsuranceInsurance, 1001-5000 employees

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Support Rating

No score

No answers yet

No answers on this topic

Maximizer CRM 8.0

Based on 2 answers

The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.

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Shayne Froelich

Analyst

Manitoba Public InsuranceInsurance, 1001-5000 employees

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Alternatives Considered

I was not part of the original purchasing team that made the choice to use GridBuddy. Based on what we've done, I am pleased to continue using GridBuddy above any similar competitor.

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Verified User

Manager in Information Technology

Civic & Social Organization Company, 51-200 employees

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We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.

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Thomas Laut

Regional Sales Manager

Buckeye ShapeformDefense & Space, 51-200 employees

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Return on Investment

Our sales executives save a lot of time reviewing all opportunities in a single editable view.
Gridbuddy improves the functionality of our CRM by allowing us to edit multiple opportunities in one place.
It is generally faster and easier to build a report in GridBuddy than it is in SAP C4C.

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Kurt Thompson

Sales Operations Manager

PivotreeInformation Technology & Services, 201-500 employees

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It allows us to maximize our service billing
It is easy to generate service quotes
It is easy to follow up on leads.

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Len Masek

Client Services, Mission Critical Solutions

E Technologies, Inc.Information Technology & Services, 1-10 employees

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Pricing Details

General

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition

Business Plus	$49¹
Insights	$89¹

Per User / Month

SaaS Edition

Small Office	$29¹
Business Plus	$49¹
Insights	$89¹

Per User / Month

Additional Pricing Details

All pricing in USD. Monthly no contract subscription option available.

Rating Summary

GridBuddy

Maximizer CRM

GridBuddy

Maximizer CRM

GridBuddy

Maximizer CRM

Likelihood to Recommend

GridBuddy

Maximizer CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

GridBuddy

Maximizer CRM

Cons

GridBuddy

Maximizer CRM

Likelihood to Renew

GridBuddy

Maximizer CRM

Support Rating

GridBuddy

Maximizer CRM

Alternatives Considered

GridBuddy

Maximizer CRM

Return on Investment

GridBuddy

Maximizer CRM

Screenshots

GridBuddy

Maximizer CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

GridBuddy Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Maximizer CRM Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

Rating Summary

Add comparison