Epicor Grow vs. SAP Crystal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor Grow
Score 7.8 out of 10
Small Businesses (1-50 employees)
Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.N/A
SAP Crystal
Score 8.7 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
Pricing
Epicor GrowSAP Crystal
Editions & Modules
No answers on this topic
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
Offerings
Pricing Offerings
Epicor GrowSAP Crystal
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Community Pulse
Epicor GrowSAP Crystal
Considered Both Products
Epicor Grow
Chose Epicor Grow
Grow was a much better fit for our organization:
Simple deployment
Feature rich
SAP Crystal

No answer on this topic

Top Pros
Top Cons
Features
Epicor GrowSAP Crystal
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Epicor Grow
8.0
33 Ratings
2% below category average
SAP Crystal
9.3
122 Ratings
13% above category average
Customizable dashboards9.033 Ratings10.097 Ratings
Report Formatting Templates7.026 Ratings10.0115 Ratings
Pixel Perfect reports00 Ratings8.0111 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Epicor Grow
7.7
32 Ratings
5% below category average
SAP Crystal
9.6
134 Ratings
17% above category average
Drill-down analysis7.028 Ratings10.0115 Ratings
Formatting capabilities7.029 Ratings10.0133 Ratings
Report sharing and collaboration9.031 Ratings10.0118 Ratings
Integration with R or other statistical packages00 Ratings8.663 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Epicor Grow
6.7
30 Ratings
22% below category average
SAP Crystal
9.4
134 Ratings
12% above category average
Publish to Web7.026 Ratings9.289 Ratings
Publish to PDF7.026 Ratings10.0131 Ratings
Report Delivery Scheduling6.026 Ratings9.096 Ratings
Report Versioning00 Ratings9.093 Ratings
Delivery to Remote Servers00 Ratings10.052 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Epicor Grow
7.0
27 Ratings
14% below category average
SAP Crystal
8.0
88 Ratings
1% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.025 Ratings7.651 Ratings
Location Analytics / Geographic Visualization7.024 Ratings8.575 Ratings
Predictive Analytics00 Ratings7.841 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Epicor Grow
7.0
32 Ratings
21% below category average
SAP Crystal
8.6
86 Ratings
0% below category average
Multi-User Support (named login)7.032 Ratings7.879 Ratings
Role-Based Security Model7.026 Ratings7.778 Ratings
Multiple Access Permission Levels (Create, Read, Delete)7.026 Ratings8.478 Ratings
Report-Level Access Control7.01 Ratings10.01 Ratings
Single Sign-On (SSO)7.018 Ratings9.038 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Epicor Grow
7.8
27 Ratings
2% below category average
SAP Crystal
8.4
62 Ratings
6% above category average
Responsive Design for Web Access8.027 Ratings8.760 Ratings
Mobile Application7.414 Ratings7.643 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.419 Ratings9.057 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Epicor Grow
7.0
21 Ratings
12% below category average
SAP Crystal
7.0
43 Ratings
12% below category average
REST API7.021 Ratings7.48 Ratings
Javascript API00 Ratings6.035 Ratings
iFrames00 Ratings7.18 Ratings
Java API00 Ratings6.035 Ratings
Themeable User Interface (UI)00 Ratings8.337 Ratings
Customizable Platform (Open Source)00 Ratings7.031 Ratings
Best Alternatives
Epicor GrowSAP Crystal
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Epicor GrowSAP Crystal
Likelihood to Recommend
8.0
(33 ratings)
10.0
(156 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(19 ratings)
Usability
7.4
(6 ratings)
9.4
(28 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.5
(6 ratings)
8.6
(21 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.8
(14 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Epicor GrowSAP Crystal
Likelihood to Recommend
Epicor Software
Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
Read full review
SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
Read full review
Pros
Epicor Software
  • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
  • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
  • Great account managers who check in regularly and are willing to help out whenever needed.
Read full review
SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
Cons
Epicor Software
  • There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
  • Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
  • The functionality of being able to snapshot data isn't quite there.
Read full review
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
Likelihood to Renew
Epicor Software
No answers on this topic
SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
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Usability
Epicor Software
Grow.com is structured in [...] such a way that it is easy to get started for individuals that known SQL. For individuals that are not as well versed at SQL, the learning curve is much steeper. In such cases, it would be better for users to learn SQL and then go for data visualization with Grow.com.
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SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Read full review
Support Rating
Epicor Software
If there is one area that Grow.com excel[s] upon much better than other data visualization tools, it is Grow.com's customer/tech support. Grow.com responds much quicker and does a better job of getting to a solution [than] any other business intelligence tool on the market. The support staff gets the big picture [...] and knows how to help.
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SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
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In-Person Training
Epicor Software
No answers on this topic
SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Read full review
Implementation Rating
Epicor Software
No answers on this topic
SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
Read full review
Alternatives Considered
Epicor Software
Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.
Read full review
SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
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Return on Investment
Epicor Software
  • Grow.com has been a positive ROI in that it has improved management communication and discussion.
  • Grow.com has been a positive ROI in that it has improved coordination among individuals at the same business.
  • Grow.com has sometimes been a negative ROI for entities that don't change their behavior to use the software the best way.
Read full review
SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Read full review
ScreenShots

Epicor Grow Screenshots

Screenshot of Marketing desktop dashboard in dark-mode.Screenshot of TV, desktop, and mobile dashboards.Screenshot of KPI desktop dashboard in light-mode.Screenshot of Chart builder and data visualization.

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports