Guru vs. Infor Customer Experience Suite
Guru vs. Infor Customer Experience Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Guru | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $12 per month per user | |
Infor Customer Experience Suite | N/A | The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB. | N/A |
Guru | Infor Customer Experience Suite | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $5,000 one-time fee per installation | No setup fee | ||||||||||||||
Additional Details | *Annual pricing. $12 when billed monthly. | — | ||||||||||||||
More Pricing Information |
Guru | Infor Customer Experience Suite | |
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Top Pros | ||
Top Cons |
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Guru | Infor Customer Experience Suite | |
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Small Businesses | Notion Score 8.8 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Guru | Infor Customer Experience Suite | |
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Likelihood to Recommend | 9.0 (188 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 8.6 (13 ratings) | - (0 ratings) |
Usability | 8.3 (12 ratings) | - (0 ratings) |
Availability | 9.1 (4 ratings) | - (0 ratings) |
Performance | 8.9 (4 ratings) | - (0 ratings) |
Support Rating | 7.7 (27 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.6 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (6 ratings) | - (0 ratings) |
Configurability | 7.6 (3 ratings) | - (0 ratings) |
Ease of integration | 5.9 (2 ratings) | - (0 ratings) |
Product Scalability | 8.6 (4 ratings) | - (0 ratings) |
Vendor post-sale | 8.6 (4 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (4 ratings) | - (0 ratings) |
Guru | Infor Customer Experience Suite | |
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Likelihood to Recommend | Guru Technologies | Infor |
Pros | Guru Technologies | Infor |
Cons | Guru Technologies | Infor |
Likelihood to Renew | Guru Technologies | Infor No answers on this topic |
Usability | Guru Technologies | Infor No answers on this topic |
Reliability and Availability | Guru Technologies | Infor No answers on this topic |
Performance | Guru Technologies | Infor No answers on this topic |
Support Rating | Guru Technologies | Infor No answers on this topic |
In-Person Training | Guru Technologies | Infor No answers on this topic |
Online Training | Guru Technologies | Infor No answers on this topic |
Implementation Rating | Guru Technologies | Infor No answers on this topic |
Alternatives Considered | Guru Technologies | Infor No answers on this topic |
Scalability | Guru Technologies | Infor No answers on this topic |
Return on Investment | Guru Technologies | Infor |
ScreenShots | Guru Screenshots |