Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Guru
Score 9.0 out of 10
N/A
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.
$12
per month per user
Trainual
Score 7.8 out of 10
N/A
Trainual is a modern training manual for growing businesses. It provides one simple tool that aims to help users centralize processes and policies, automate onboarding and training, and build a foundation to scale faster. The vendor says Trainual is designed for small to medium sized businesses that are growing quickly and eager to document systems and processes, define step-by-step workflows, eliminate grey area between roles, and ensure that training happens consistently, every…
$119
per month
Pricing
GuruTrainual
Editions & Modules
Builder
$10*
per month per user
Enterprise
Custom
Pro
$119
per month
Premium
$179
per month
Offerings
Pricing Offerings
GuruTrainual
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$5,000 one-time fee per installationNo setup fee
Additional Details*Annual pricing. $12 when billed monthly.
More Pricing Information
Features
GuruTrainual
Learning Management
Comparison of Learning Management features of Product A and Product B
Guru
-
Ratings
Trainual
9.4
9 Ratings
13% above category average
Course authoring00 Ratings9.48 Ratings
Course catalog or library00 Ratings9.48 Ratings
Player/Portal00 Ratings9.68 Ratings
Learning content00 Ratings9.59 Ratings
Mobile friendly00 Ratings9.67 Ratings
Progress tracking & certifications00 Ratings9.59 Ratings
Assignments00 Ratings9.48 Ratings
Compliance management00 Ratings9.68 Ratings
Learning administration00 Ratings9.37 Ratings
Learning reporting & analytics00 Ratings9.16 Ratings
Social learning00 Ratings8.66 Ratings
Best Alternatives
GuruTrainual
Small Businesses
Notion
Notion
Score 8.7 out of 10
Tovuti LMS
Tovuti LMS
Score 9.6 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Bridge Learning Platform
Bridge Learning Platform
Score 10.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Bridge Learning Platform
Bridge Learning Platform
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GuruTrainual
Likelihood to Recommend
8.9
(214 ratings)
9.7
(9 ratings)
Likelihood to Renew
8.6
(13 ratings)
-
(0 ratings)
Usability
8.4
(27 ratings)
-
(0 ratings)
Availability
9.1
(4 ratings)
-
(0 ratings)
Performance
8.7
(5 ratings)
-
(0 ratings)
Support Rating
7.8
(28 ratings)
10.0
(3 ratings)
In-Person Training
8.6
(2 ratings)
-
(0 ratings)
Online Training
8.2
(3 ratings)
-
(0 ratings)
Implementation Rating
8.2
(8 ratings)
-
(0 ratings)
Configurability
8.0
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(3 ratings)
-
(0 ratings)
Product Scalability
8.6
(4 ratings)
-
(0 ratings)
Vendor post-sale
8.5
(5 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(5 ratings)
-
(0 ratings)
User Testimonials
GuruTrainual
Likelihood to Recommend
Guru Technologies
Guru is fantastic for developing and sharing organization-wide policies and procedures, newsletters, and updates. The triggers feature is incredibly valuable to surface relevant information throughout daily workflows, and it is useful for creating how-to guides. Guru doesn't do well when used as a data dictionary or catalog, given it's lack of integrations with such systems.
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Trainual
We have offices set around the world, and hiring new team members in certain countries makes it a bit difficult, especially now to fly out or fly in to help get them situated and fully trained. This really helps close the gaps in between the distance and training. Makes onboarding a heck of a lot easier.
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Pros
Guru Technologies
  • Advises on out-of-date cards that haven't been updated in awhile.
  • Allows for AI search functionality - makes info faster to find.
  • Permits list creation & card favoriting to help keep me organized.
  • Creates pop-out windows so you don't lose your page; can see info side-by-side to save time.
Read full review
Trainual
  • Tracks progress for training.
  • Easily determines a new hires competency in handling tasks on their own.
  • Houses all of our documents and videos in one location versus several.
Read full review
Cons
Guru Technologies
  • Guru could improve on search mechanics. Sometimes, providing a keyword to search does not pull up the most relevant article/card.
  • Guru could also improve the content to be much clearer and more precise, especially with the step-by-step process. Fixing this issue prevents agents from being confused about the process.
Read full review
Trainual
  • The subject organization could use work! It's just jumbled and needs folders.
  • It's very cumbersome to have to click back and forth to subjects when you are within a task. I wish there was a larger side bar that could show ALL subjects, topics, and tasks in one glance with drop-down menus.
Read full review
Likelihood to Renew
Guru Technologies
With Guru, information flows seamlessly through your organization, cutting through meeting and chat fatigue and giving your team time back to stop looking for information and do what you hired them to do. Guru does the heavy lifting to get you set up quickly, ensuring information is readily accessible when and where it’s needed, all while improving in quality over time
Read full review
Trainual
No answers on this topic
Usability
Guru Technologies
I sometimes find myself clicking around trying to remember how to reorganize my cards especially if I want them in multiple folders. Other than that it's simple to use but not in a way that feels bare bones, more that it's very intuitive.
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Trainual
No answers on this topic
Reliability and Availability
Guru Technologies
I have never encountered an outage with Guru in the year+ we've had it. I also never encountered an outage at the previous company where I used Guru. It has been extremely reliable.
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Trainual
No answers on this topic
Performance
Guru Technologies
There is some occasional slowness, or multiple refreshes before content will load. This doesn't happen frequently, though, and I don't get complaints from teammates about it.
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Trainual
No answers on this topic
Support Rating
Guru Technologies
The only reason I do not give it a a ten is because I think there is still some room for improvement in meeting the different time zone needs of their customers, but overall their support is top notch. Friendly, capable, and quick.
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Trainual
During the entire sales process, the Trainual team was great to work with. After the sale, their onboard process was top notch as well and was very quick to answer any questions and actually were open to customizing the platform to meet our specific needs. They have been great this entire time.
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In-Person Training
Guru Technologies
I would rate the in-person training for Guru a solid 9 out of 10. The session was incredibly valuable as it provided comprehensive insights into using Guru effectively. I learned a lot about the tool's functionalities, which significantly enhanced my proficiency and confidence in utilizing Guru for my daily tasks. The training was engaging, informative, and tailored well to ensure I could apply what I learned immediately. Overall, it was a highly productive and beneficial learning experience.
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Trainual
No answers on this topic
Online Training
Guru Technologies
I would rate the online training for Guru a strong 8 out of 10. While it lacked the interactive nature of in-person sessions, the content was well-structured and delivered effectively. The training modules were clear and comprehensive, covering all essential aspects of using Guru. The flexibility of online training allowed me to learn at my own pace and revisit topics as needed. Overall, it provided a solid foundation and practical understanding of Guru's functionalities, making it a valuable learning experience despite the virtual format.
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Trainual
No answers on this topic
Implementation Rating
Guru Technologies
You will need a very strong team of guru champions in order to get EVERYONE and EVERYTHING on Guru, it takes some craziness and over talking about guru everywhere to get people to be exicted, contribute and use. If you are starting any kind of buisness and you need KB, just go for guru as fast as you can because when you will grow you will thank yourself.
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Trainual
No answers on this topic
Alternatives Considered
Guru Technologies
Guru prioritizes the domain I work in, and their algorithm gives me results focused on my domain first. Depending on the search terms being used, then they provide what is most relevant to the term searched. Very often, this is a time-saving exercise. We also have access to how many people are reading each card, and we can offer feedback to the owner/deviser of a card if the knowledge there is outdated or if a few lines of information would add to the overall context. The data we can extract helps us understand potential gaps and where we could do better.
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Trainual
  • This is our first time using anything like this!
  • Previously we just wrote task items in shared Google documents. It was the best of what we could do at the time, but this is a whole different world, and we love it! Being able to integrate quizzes and photos and interactive video is excellent!
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Contract Terms and Pricing Model
Guru Technologies
Guru is somewhat expensive compared to what our org is typically willing to spend on software solutions. Additionally, there is a price difference per seat when paid monthly versus annually, which was a big downside for us as my company didn't want to commit to an annual cost.
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Trainual
No answers on this topic
Scalability
Guru Technologies
Right now, only customer support using Guru
Read full review
Trainual
No answers on this topic
Return on Investment
Guru Technologies
  • Save loads of time, about 2-3 hours a week to skip looking for information as before.
  • Store and structure large amounts of documents, information etc for the whole org.
  • Give a serious and good impression to new colleagues in their onboarding by having it all in there.
Read full review
Trainual
  • Saves time for the team for training
  • The fact that everything is in one location is really good!
  • Allows us to edit and change and adjust as the business does
  • Keeps us flexible and not cemented to a way of doing things
Read full review
ScreenShots

Guru Screenshots

Screenshot of VerificationScreenshot of Slack integrationScreenshot of Trending topics for SlackScreenshot of Browser extensionScreenshot of AnnouncementsScreenshot of Duplicate Detection